Kidney Transplant Coordinator

Job Title: Kidney Transplant Coordinator

Role Overview

The Kidney Transplant Coordinator will serve as a central point of liaison between patients, medical teams, and

administrative staff throughout the transplant process. The role involves managing clinical coordination,

ensuring compliance with protocols, delivering patient counselling, and upholding service standards within the

transplant program.

Qualifications & Experience:

• Education: Graduation with a Certification Course in Transplant Coordination
• Experience: Minimum 2 years of professional experience, with coordination exposure to at least 50 transplant cases

Key Duties & Responsibilities

• Execute all tasks assigned by the Medical Administrator/COO
• Draft letters, reports, and documentation as required
• Process donor and recipient approvals in compliance with regulations
• Coordinate patient assessments, investigations, and transplant-related logistics
• Ensure all medical, legal, and procedural requirements for transplant are fulfilled
• Explain transplant risks, benefits, and treatment plans to patients and families
• Communicate package details (including inclusions/exclusions) to patients
• Monitor and ensure timely payment collection
• Record and address patient feedback on services provided
• Maintain accurate and up-to-date clinical records
• Prepare PowerPoint presentations and reports for meetings or reviews
• Assist in conducting audits under supervision
• Identify and resolve operational issues within the department
• Report escalations and implement corrective actions as guided by the Medical Administrator/COO
• Conduct training sessions for departmental staff
• Coordinate and communicate patient-related concerns and service feedback
• Uphold high standards of patient care, ethics, and professionalism
• Perform any additional responsibilities assigned by management

Skills & Competencies (Recommended)

• Strong communication and counselling skills
• Knowledge of transplant regulations and documentation protocols
• Excellent organizational and coordination abilities
• Empathy, confidentiality, and patient-centric approach

krisha.raval36516@paruluniversity.ac.in