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Kickstart Your Career in Customer Support || Gurugram / Noida

Kickstart Your Career in Customer Support || Gurugram / Noida

Waymore Recruiters

0 - 5 years

2 - 5 Lacs

noida gurugram

Posted:4 weeks ago| Platform:

Apply

Skills Required

bpo inbound voice process us voice process international bpo inbound process blended process inbound customer service customer service international call center us process csa customer support igt rotational shifts concentrix tp international voice process uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role Overview:

Customer Support Executive

Roles & Responsibilities:

Handle
inbound calls
and respond to customer queries effectively.
Provide
accurate information
about products, services, and policies.
Ensure
first-call resolution
and maintain high levels of customer satisfaction.
Escalate unresolved issues to the concerned departments and follow up until closure.
Collaborate with internal teams to ensure smooth issue resolution.
Meet
performance metrics
such as call quality, response time, and customer feedback.
Adhere to company policies and maintain a
professional tone
in every interaction.

Eligibility Criteria Who Can Apply?

Graduates (Freshers)

Perks & Work Schedule:

25k to 40k CTC

Location - Gurgaon / Noida

How to Apply:

Contact HR Jiya - 9315779945 (Call/Whatsapp)

Note:

Work from Office

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