Key Accounts Manager - Corporate Travels

2 - 6 years

3 - 4 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Build and maintain good relationships with key clients by understanding their needs and expectations.
  • Serve as the main point of contact between the client, internal team, and department Heads.
  • Make sure clients are happy by offering custom solutions and quickly handling any concerns.
  • Identify new business opportunities within existing accounts and work to expand the companys share of the clients business.
  • Handle any operational issues such as delays in reaching the pickup location or vehicle quality concerns that may impact the client.
  • Work with internal teams to implement corrective actions or alternatives and keep clients informed about resolutions.
  • Prepare regular reports on account performance, including service levels and potential areas of improvement.
  • Analyze customer feedback and operational data to recommend improvements.
  • Work closely with sales and customer service teams to ensure a seamless end-to-end service delivery.
  • Act as a liaison between different departments to ensure client needs are met efficiently.

Need to Travel as per the clients requirement for Events and for other business requirements.

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