Key Accounts Manager

Key Skills:

Roles and Responsibilities:

• Develop a deep understanding of customer behavior, insights, and market trends to drive strategic decisions.
• Co-own the P&L and develop actionable business models to identify and capitalize on opportunities.
• Build and maintain strong, long-term relationships with vendors, transitioning from strategic to tactical partnerships.
• Analyze competitor activities and vendor dynamics to influence market positioning and growth.
• Manage in-store promotions in collaboration with brands to enhance customer engagement and communication.
• Ensure a diverse and appealing product assortment that meets customer needs and expectations.
• Develop and implement fulfillment strategies with brands to optimize costs and service levels.
• Lead, retain, and mentor a strong team to achieve cross-functional delivery and business objectives.
• Set goals, define KPIs, and track progress to ensure alignment with organizational targets.

Skills Required:

• Strong business development and strategic planning skills
• Ability to co-own and manage P&L responsibilities
• Experience in key account management and vendor relationship building
• Analytical skills to interpret customer behavior, competition, and market dynamics
• Expertise in managing in-store promotions, product assortments, and fulfillment strategies
• Team leadership and people management skills to build, retain, and develop high-performing teams
• Goal setting, KPI tracking, and performance measurement
• Strong communication, negotiation, and stakeholder management skills

Education: