Job
Description
Key Skills: Service Now, ITOM,ITSM, HRSD, ITAM, CSM Roles and Responsibilities: Design, develop, and implement ServiceNow solutions across ITOM, ITSM, HRSD, ITAM, and CSM modules. Customize ServiceNow applications and facilitate the rollout of new modules, applications, and enhancements. Develop and maintain scripts (Business Rules, Client Scripts, UI Policies, etc.) and workflows using Flow Designer and/or Workflow Editor. Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs. Collaborate with stakeholders and cross-functional teams to gather requirements and deliver solutions aligned with business goals. Troubleshoot and resolve issues within the ServiceNow platform. Ensure platform best practices and maintain platform integrity and performance. Create and maintain technical documentation and user guides. Stay current with ServiceNow releases and new features. Skills Required: 4+ years of hands-on experience as a ServiceNow Developer. Strong knowledge of modules: ITOM, ITSM, HRSD, ITAM, CSM. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow integrations using REST and SOAP APIs. Experience with Flow Designer, Workflow Editor, and Service Portal. Understanding of Agile/Scrum methodologies. Strong problem-solving and communication skills. Preferred Qualifications: ServiceNow Certified Application Developer or relevant certifications. Experience with CMDB, Discovery, and Event Management. Exposure to ServiceNow Security and Access Control (ACLs). Knowledge of performance tuning and instance maintenance. Education: Bachelor's Degree in related field
