Key Account Manager_Digital Stack_MPIN

Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services

As a Key Account Manager, you will be a trusted advisor for logistics clients, helping them leverage innovative cloud-based solutions to streamline operations, improve visibility, and optimize decision-making.

Key Responsibilities

Sales & Revenue Growth:

• Identify, qualify, and pursue new business opportunities within the logistics industry, including supply chain management, transportation, warehousing, and logistics optimization.
• Drive the sales process from prospecting to closing for Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services solutions tailored to logistics clients.
• Develop and execute customized sales strategies to meet individual logistics account needs and achieve sales targets.
  
• Build and maintain strong, long-term relationships with key decision-makers and influencers in logistics companies (e. g. , transportation managers, supply chain directors, CIOs).
• Serve as the primary point of contact for assigned logistics accounts, ensuring client satisfaction, problem resolution, and ongoing retention.
• Regularly engage with logistics clients to understand their challenges, growth strategies, and operational goals.
  
  
  
• Leverage deep knowledge of logistics operations and cloud-based solutions to provide customized recommendations that improve operational efficiency, supply chain visibility, and customer experience.
• Collaborate with pre-sales engineers, solutions architects, and other technical teams to design and deliver comprehensive cloud solutions that address specific logistics challenges.
• Demonstrate how our solutions can optimize route planning, real-time tracking, predictive analytics, and inventory management for logistics clients.

Account Planning & Strategy:

• Develop and execute detailed account plans for key logistics clients, outlining clear milestones and KPIs aligned with client objectives.
• Conduct regular business reviews with clients to assess the impact of implemented solutions, identify opportunities for further optimization, and expand business relationships.
• Stay informed on industry trends, regulatory changes, and new technologies in logistics to position our solutions effectively.

Collaboration & Coordination:

• Work closely with internal teams such as product management, marketing, and technical support to ensure smooth implementation and ongoing success of solutions for logistics clients.
• Collaborate with customer success and technical teams to ensure seamless onboarding and post-sales support tailored to logistics needs.