Key Account Manager_Digital Stack_MPIN

Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services

As a Key Account Manager, you will be a trusted advisor for logistics clients, helping them leverage innovative cloud-based solutions to streamline operations, improve visibility, and optimize decision-making.

Key Responsibilities

1. Sales & Revenue Growth:

• Identify, qualify, and pursue new business opportunities within the logistics industry, including supply chain management, transportation, warehousing, and logistics optimization.
• Drive the sales process from prospecting to closing for Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services solutions tailored to logistics clients.
• Develop and execute customized sales strategies to meet individual logistics account needs and achieve sales targets.

1. Customer Relationship Management:

• Build and maintain strong, long-term relationships with key decision-makers and influencers in logistics companies (e.g., transportation managers, supply chain directors, CIOs).
• Serve as the primary point of contact for assigned logistics accounts, ensuring client satisfaction, problem resolution, and ongoing retention.
• Regularly engage with logistics clients to understand their challenges, growth strategies, and operational goals. 3.

  Solution Selling:

• Leverage deep knowledge of logistics operations and cloud-based solutions to provide customized recommendations that improve operational efficiency, supply chain visibility, and customer experience.
• Collaborate with pre-sales engineers, solutions architects, and other technical teams to design and deliver comprehensive cloud solutions that address specific logistics challenges.
• Demonstrate how our solutions can optimize route planning, real-time tracking, predictive analytics, and inventory management for logistics clients.

1. Account Planning & Strategy:

• Develop and execute detailed account plans for key logistics clients, outlining clear milestones and KPIs aligned with client objectives.
• Conduct regular business reviews with clients to assess the impact of implemented solutions, identify opportunities for further optimization, and expand business relationships.
• Stay informed on industry trends, regulatory changes, and new technologies in logistics to position our solutions effectively.

1. Collaboration & Coordination:

• Work closely with internal teams such as product management, marketing, and technical support to ensure smooth implementation and ongoing success of solutions for logistics clients.
• Collaborate with customer success and technical teams to ensure seamless onboarding and post-sales support tailored to logistics needs.

Qualifications

Qualifications

• Bachelor's degree in Business, Engineering, Information Technology, Logistics, or a related field. A Master's degree or relevant certifications (e.g., AWS, Azure, Google Cloud) is a plus.

Experience:

• Minimum of 5+ years of experience in enterprise sales, particularly in selling Cloud Infrastructure, Databases, Maps, Notifications, or Managed Services solutions within the logistics or supply chain industry.
• Proven success in managing complex sales cycles, securing large deals, and driving revenue growth within logistics or transportation sectors.
• Experience working with enterprise-level logistics companies, such as those in warehousing, transportation, fleet management, or e-commerce logistics.

Skills:

• Deep understanding of logistics industry challenges, including supply chain optimization, transportation management, route planning, and real-time tracking.
• Strong knowledge of cloud platforms (AWS, Azure, Google Cloud), cloud infrastructure, maps, databases, and managed services as they relate to logistics use cases.
• Excellent consultative and solution-selling skills with the ability to understand logistics-specific pain points and offer targeted cloud-based solutions.
• Exceptional communication and interpersonal skills, with the ability to influence key decision-makers in the logistics and supply chain space.
• Strong negotiation skills and ability to close high-value deals.
• Result oriented and ownership driven mindset.
• Strong collaboration across cross functional team.
• Hands on experience of CRM systems like Salesforce.

Additional Information

50% traveling required