Key Account Manager

We design and deliver end-to-end retail branding and fixture solutions that help brands create engaging customer experiences. From fixtures and signage to turnkey rollouts and office furniture, our work blends creativity with flawless execution. We are seeking a Key Account Manager (KAM) to build strong client relationships, drive business growth, and ensure smooth delivery of projects. Key Responsibilities Manage and grow key client accounts by understanding their requirements and delivering effective solutions. Act as the primary point of contact for assigned clients, ensuring high levels of satisfaction. Coordinate with design, production, and operations teams for timely and quality execution. Develop account strategies to achieve sales targets and business growth. Identify opportunities for upselling/cross-selling across fixtures, branding, signage, and turnkey projects. Prepare proposals, presentations, and reports for client meetings. Handle escalations and resolve issues to maintain long-term partnerships. Qualifications & Skills Graduate/MBA in Business, Marketing, or related field. 3–5 years of experience in account management, client servicing, or sales (preferably in retail branding, fixtures, signage, or furniture industry). Strong relationship-building and negotiation skills. Excellent communication & presentation skills. Ability to manage multiple accounts and projects simultaneously. Proficiency in MS Office; knowledge of CRM tools is a plus. What We Offer Opportunity to work with leading brands and large-scale rollouts. A dynamic, growth-focused, and creative work environment. Competitive salary with incentives linked to account performance. Career growth opportunities in client servicing and business leadership.