Key Account Manager- DSA Partnerships

About Fibe (formerly Early Salary):

Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible.

Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners.

• Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver)
• ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing
• Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services
• Winner of G20 Digital Innovation Alliance Best Startup in Fintech
• Great Place to Work Certified

Job Title : Key Account Manager- DSA

Department: Marketing

Location: Mumbai

Job Summary:

As a Key Account Manager, you will manage and grow the Direct Selling Agent (DSA) network for personal loans. The role involves achieving sales targets, optimizing digital processes, and maintaining strong partnerships.

Core Responsibilities:

i. DSA Management: Onboard, engage, and enhance DSA productivity.

ii. Sales Targets: Drive personal loan disbursements and address performance gaps.

iii. Process Optimization: Ensure policy compliance and streamline digital operations.

iv. Market Analysis: Monitor trends and competitors; provide strategic insights.

v. Collaboration: Work with internal teams to boost conversions and mentor DSAs.

vi. Reporting: Present performance and market insights to leadership.

Key Requirements

i. Experience: 3-5 years of experience in managing DSAs, preferably in the NBFC, banking, or fintech sectors.

ii. Education: Bachelor's degree in Business Administration, Finance, or a related field (Not a Gating criteria)

iii. Skills:

a) Team Management Skills.

b) Expertise in personal loans, DSAs, Channel Management.

c) Strong knowledge of risk, legal, and compliance aspects of lending.

d) Excellent communication, negotiation, and relationship-building skills.

e) Analytical mindset with the ability to interpret data and make informed decisions.

f) Proven track record of achieving and exceeding sales targets.

g) Proficiency in using CRM tools and technology platforms for lead and partner management.