Key Account Manager

Company Description

CareQuo Health is a network of high-quality hospitals committed to delivering affordable and high-standard healthcare for all. Using proprietary technology, CareQuo enhances efficiency while ensuring cost-effective treatments, superior patient experiences, and high medical quality standards. With NABH-accredited hospitals and partnerships with all insurance providers across India, CareQuo offers cashless services and financial flexibility, including 0% EMI plans. Currently operational in Hyderabad and Banglore, CareQuo provides access to top-notch doctors, transparent pricing, and over 20+ specialties across various locations in the city to ensure comprehensive care for all patients.

Role Description

This is a full-time, on-site role for a Key Account Manager based in Hyderabad. The Key Account Manager will oversee and nurture relationships with key clients, develop and implement business plans tailored to meet client needs, and identify growth opportunities. Responsibilities include ensuring client satisfaction by addressing inquiries, providing exceptional customer service, and resolving issues promptly. Additionally, the role will involve analysing account metrics, monitoring performance, and preparing regular reports to drive strategic decision-making.

Qualifications

• Experience in Key Account Management and Account Management
• Strong Customer Service skills with a proven ability to build and maintain client relationships
• Analytical Skills to interpret data, prepare reports, and make data-driven recommendations
• Business Planning capabilities to develop and execute strategies aligned with organizational goals
• Excellent communication, negotiation, and problem-solving skills
• Bachelor’s degree in Business, Healthcare Management, or a related field
• Experience in the healthcare industry is a plus