The UI Engineer is responsible for implementing visual elements that users see and interact with in a web and mobile application. The UI Engineer is also responsible for planning, coordinating and developing front-end code for the company, and working with the rest of the Software Design and Development department. Responsibilities: Fix and improve the existing UI of the Courseplay Online Training Platform. Ensure all development work conforms to high quality standards. Actively participate in brainstorming sessions to conceptualize and develop innovative new features. Adhere strictly to UI development best practices throughout the coding process. Write clean, well-structured code with appropriate comments for maintainability and collaboration. Conduct thorough research on the latest UI development practices, trends, and technologies. Work with innovative technologies including HTML , HTML5 , CSS , and JavaScript . Additional Responsibilities for Senior UI Engineer: Mentor junior team members, providing guidance and support. Demonstrate strong leadership capabilities within the team. Work on innovative technologies such as jQuery , animations, responsive design, and much more. Skills and Experience: Ability to analyze, calculate, and reason a situation effectively. Capable of establishing credibility and being decisive. Aptitude for getting along easily with diverse personalities. Proficient in handling deadlines and taking responsibility. Experience in managing projects and processes within the company. Possesses a sharp eye for detail VERY IMPORTANT . Possesses good presentation and communication skills, both written and verbal. Experience with Bootstrap framework is a huge bonus. Experience with Photoshop and Illustrator is a HUGE bonus . Qualifications Sought: Graduate degree required. Enterprise or e-business systems experience preferred.

Firstventure is seeking an enthusiastic and results-oriented Pre-Sales Executive to join our growing team. The ideal candidate will play a crucial role in supporting our sales efforts by providing technical expertise, conducting product demonstrations, and crafting compelling solutions that address client needs. You will act as a bridge between the sales team and our technical departments, ensuring prospective clients fully understand the value and capabilities of our offerings. Key Responsibilities: Collaborate closely with the sales team to understand client requirements and develop tailored solutions. Conduct engaging and effective product demonstrations and presentations for prospective clients, both virtually and in-person. Prepare and deliver technical proposals, RFPs (Request for Proposals), and RFIs (Request for Information) responses. Act as a subject matter expert on Firstventure's products and services, articulating their technical features and business benefits. Provide technical consultation and support to the sales team throughout the sales cycle. Develop a deep understanding of market trends, competitive landscapes, and customer pain points. Work with the product and engineering teams to provide feedback from the field and contribute to product roadmap enhancements. Build and maintain strong relationships with potential clients, earning their trust and confidence. Participate in industry events, conferences, and webinars to represent Firstventure and gather market intelligence. Required Skills and Qualifications: Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field. 4-7 years of proven experience in a pre-sales, technical sales, or solutions consulting role within the technology sector. Strong understanding of mobile application development, software solutions, or related IT services. Excellent presentation and communication skills, with the ability to articulate complex technical concepts clearly and concisely to both technical and non-technical audiences. Demonstrated ability to understand customer challenges and propose effective technical solutions. Experience in creating compelling proposals, presentations, and documentation. Strong interpersonal skills and the ability to build rapport with clients and internal teams. Self-motivated, proactive, and capable of working independently as well as part of a team. Ability to manage multiple priorities and work effectively in a fast-paced environment. Good to Have: Prior experience with CRM software (e.g., Salesforce). Knowledge of specific technologies or industries relevant to Firstventure's focus areas. Experience in competitive analysis and market positioning. Certifications in relevant technical domains.

Firstventure is seeking an enthusiastic and results-oriented Pre-Sales Executive to join our growing team. The ideal candidate will play a crucial role in supporting our sales efforts by providing technical expertise, conducting product demonstrations, and crafting compelling solutions that address client needs. You will act as a bridge between the sales team and our technical departments, ensuring prospective clients fully understand the value and capabilities of our offerings. Key Responsibilities: Collaborate closely with the sales team to understand client requirements and develop tailored solutions. Conduct engaging and effective product demonstrations and presentations for prospective clients, both virtually and in-person. Prepare and deliver technical proposals, RFPs (Request for Proposals), and RFIs (Request for Information) responses. Act as a subject matter expert on Firstventure's products and services, articulating their technical features and business benefits. Provide technical consultation and support to the sales team throughout the sales cycle. Develop a deep understanding of market trends, competitive landscapes, and customer pain points. Work with the product and engineering teams to provide feedback from the field and contribute to product roadmap enhancements. Build and maintain strong relationships with potential clients, earning their trust and confidence. Participate in industry events, conferences, and webinars to represent Firstventure and gather market intelligence. Required Skills and Qualifications: Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field. 9-12 years of proven experience in a pre-sales, technical sales, or solutions consulting role within the technology sector. Strong understanding of mobile application development, software solutions, or related IT services. Excellent presentation and communication skills, with the ability to articulate complex technical concepts clearly and concisely to both technical and non-technical audiences. Demonstrated ability to understand customer challenges and propose effective technical solutions. Experience in creating compelling proposals, presentations, and documentation. Strong interpersonal skills and the ability to build rapport with clients and internal teams. Self-motivated, proactive, and capable of working independently as well as part of a team. Ability to manage multiple priorities and work effectively in a fast-paced environment. Good to Have: Prior experience with CRM software (e.g., Salesforce). Knowledge of specific technologies or industries relevant to Firstventure's focus areas. Experience in competitive analysis and market positioning. Certifications in relevant technical domains.

The MySQL Engineer works with other team members within the Operations Department along with team members in the Software Design and Development departments to provide database support and reports as required. The MySQL Engineer has the following Roles and Responsibilities: Provide support and maintenance to existing database systems (MySQL) Develop and maintain business intelligence dashboards Generate and distribute management reports in accurate and timely manner Develops documentation to allow for smooth operations and easy system maintenance Provide recommendations to update current data architecture to improve reporting efficiency and consistency Perform data analysis for generating reports on periodic basis Develop systems for customer management and internal communication Provide strong reporting and analytical information support to management team Generate both periodic and ad hoc reports as needed Understand customer problems and provide appropriate technical solutions Analyze business information to identify process improvements for increasing business efficiency and effectiveness Participate in cross-functional meetings to resolve recurring customer issues Provide customer support and assistance in issue troubleshooting and resolution Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Expert in MySQL Communication skills Good analytical and problem-solving skills Presentation Skills Logical thinker Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Experience : Technical Support Executive Minimum 2 years of experience in MySQL

The Product Marketing role is aimed to lead our outbound marketing activities related to Courseplay. This role will be responsible for presenting our products and features to external parties in ways that will strengthen our brand and boost awareness of our product. The goal of this role will be to develop and implement plans to position and promote our products. Responsibilities Study company products and features Understanding problem statements for features and products at Courseplay and writing detailed documentation for various stakeholders Determining operational objectives by evaluating business processes and functions, gathering information, anticipating requirements, uncovering areas for improvement, evaluating output requirements and formats, and developing and implementing solutions Follow and analyze market trends to position the product Work with various teams (design, product, sales) to implement strategies Communicate about our product to the outside world Create technical materials, guides, feature alerts, marketing alerts and case-studies for clients, prospects and internal stakeholders Develop product marketing strategies (pricing, advertising, product launching) Craft compelling messages and work with our marketing agency to release them across marketing channels (landing pages, ad campaigns) Collate and communicate release documentation with information, screenshots and guides about new features Skills Background in design and copywriting is a plus Experience in market analysis Familiar with product marketing tactics (e.g., integrated marketing campaigns) Working knowledge of web analytics tools (Google Analytics, Web Trends) Excellent communication skills and writing capabilities Required Skills: MS Word, MS PowerPoint, MS Excel A track record of following-through on commitments Understanding of and experience in corporate branding Experience with strategic brainstorming Excellent planning, organizational, and time management skills Qualifications Bachelor s Degree (BA/BMS/BMM) Master s Degree is a bonus At least 3 years experience

Firstventure is looking for a highly skilled and experienced PHP Engineer to join our backend development team. The ideal candidate will be a seasoned expert in PHP and related frameworks, responsible for designing, developing, and maintaining robust, scalable, and high-performance web applications and APIs. You will play a crucial role in architecting solutions, leading complex projects, and mentoring junior developers, contributing significantly to our technical vision and product roadmap. Key Responsibilities: Lead the design, development, and maintenance of scalable, high-performance web applications and APIs using PHP and associated frameworks (e.g., Laravel, Symfony, Zend, CodeIgniter). Architect and implement robust backend solutions, ensuring code quality, security, and adherence to best practices. Collaborate closely with product managers, frontend developers, and other stakeholders to translate business requirements into technical specifications and deliver comprehensive solutions. Optimize application performance, troubleshoot complex issues, and ensure the stability and reliability of our systems. Conduct thorough code reviews, provide constructive feedback, and ensure adherence to coding standards and architectural guidelines. Mentor and guide junior and mid-level PHP engineers, fostering a culture of technical excellence and continuous learning. Contribute to the evolution of our technology stack, proposing and implementing new tools and practices to enhance development efficiency and product quality. Manage database interactions, schema design, and query optimization (e.g., MySQL, PostgreSQL, MongoDB). Implement and maintain robust security measures to protect data and systems. Stay abreast of the latest industry trends, technologies, and best practices in PHP development and backend architecture. Required Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Hands-on experience in PHP development for large-scale web applications. Mastery of at least one major PHP framework (e.g., Laravel, Symfony, Zend, CodeIgniter ). Deep understanding of object-oriented programming (OOP) principles, design patterns, and SOLID principles. Proficiency in database design, optimization, and management, particularly with MySQL or PostgreSQL . Strong experience with RESTful API design and development. Expertise in version control systems, especially Git . Solid understanding of architectural patterns like MVC, microservices, and serverless architectures. Experience with caching mechanisms (e.g., Redis, Memcached) and message queues (e.g., RabbitMQ, Kafka). Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Strong analytical, problem-solving, and debugging skills. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts and collaborate effectively with cross-functional teams. Proven ability to lead projects and mentor team members. Good to Have: Experience with cloud platforms (AWS, Azure, GCP). Knowledge of frontend technologies (React, Vue, Angular) is a plus, for better collaboration. Experience with CI/CD pipelines and automated testing frameworks. Contributions to open-source projects or a strong GitHub profile.

An artificial intelligence engineer will be expected to have a keen interest in artificial intelligence, machine learning, and staying updated with the latest developments in a rapidly changing field. His/her duties will include collecting and analyzing data sets to identify patterns and develop predictive algorithmic models. Roles and Responsibilities Design and develop AI models to meet project requirements Convert AI/ML models into APIs that other developers can use Perform statistical analysis on big data sets Manage project infrastructure and the development of AI models and projects Work with other machine learning engineers, data engineers, and AI engineers to develop machine learning models Design and develop Deep-learning / machine-learning algorithms for analyzing structured data, image, video, and text data among others Evaluate the latest research developments in machine learning and deep learning and help build capabilities in these areas Expertise in Python, Pandas, TensorFlow / Pytorch libraries like Pandas, NumPy, etc. Good with Linear Algebra, Statistics, and probability theory Experience with machine learning algorithms Proven experience in developing and deploying machine learning/ artificial intelligence algorithms into a production environment Experience in designing, developing, training, testing, and deploying deep learning models such as CNN (Convolutional Neural Networks), RNN (Recurrent Neural Networks), R-CNN (Recurrent Convolutional Neural Networks), Reinforcement Learning, LSTM, or Transfer Learning algorithms Good in Problem Solving Data Structures Comfortable with NLP Skills Required Solid understanding of common programming languages used in AI, such as Python, Java, C++, and R Advanced knowledge of statistical and algorithmic models as well as of fundamental mathematical concepts, such as linear algebra and probability Experience working with large data sets and writing efficient code capable of processing large data streams at speed Familiarity with deep learning and machine learning algorithms and the use of popular AI/ML frameworks Excellent communication skills Experience and Educational Qualification A minimum of 3 years and above experience is required Bachelor s degree in computer science, data science, software development, or another related field A master s degree would be preferred

Firstventure is looking for a highly skilled and experienced PHP Engineer to join our backend development team. The ideal candidate will be a seasoned expert in PHP and related frameworks, responsible for designing, developing, and maintaining robust, scalable, and high-performance web applications and APIs. You will play a crucial role in architecting solutions, leading complex projects, and mentoring junior developers, contributing significantly to our technical vision and product roadmap. Key Responsibilities: Lead the design, development, and maintenance of scalable, high-performance web applications and APIs using PHP and associated frameworks (e.g., Laravel, Symfony, Zend, CodeIgniter). Architect and implement robust backend solutions, ensuring code quality, security, and adherence to best practices. Collaborate closely with product managers, frontend developers, and other stakeholders to translate business requirements into technical specifications and deliver comprehensive solutions. Optimize application performance, troubleshoot complex issues, and ensure the stability and reliability of our systems. Conduct thorough code reviews, provide constructive feedback, and ensure adherence to coding standards and architectural guidelines. Mentor and guide junior and mid-level PHP engineers, fostering a culture of technical excellence and continuous learning. Contribute to the evolution of our technology stack, proposing and implementing new tools and practices to enhance development efficiency and product quality. Manage database interactions, schema design, and query optimization (e.g., MySQL, PostgreSQL, MongoDB). Implement and maintain robust security measures to protect data and systems. Stay abreast of the latest industry trends, technologies, and best practices in PHP development and backend architecture. Required Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 7-10 years of extensive, hands-on experience in PHP development for large-scale web applications. Mastery of at least one major PHP framework (e.g., Laravel, Symfony, Zend, CodeIgniter ). Deep understanding of object-oriented programming (OOP) principles, design patterns, and SOLID principles. Proficiency in database design, optimization, and management, particularly with MySQL or PostgreSQL . Strong experience with RESTful API design and development. Expertise in version control systems, especially Git . Solid understanding of architectural patterns like MVC, microservices, and serverless architectures. Experience with caching mechanisms (e.g., Redis, Memcached) and message queues (e.g., RabbitMQ, Kafka). Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Strong analytical, problem-solving, and debugging skills. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts and collaborate effectively with cross-functional teams. Proven ability to lead projects and mentor team members. Good to Have: Experience with cloud platforms (AWS, Azure, GCP). Knowledge of frontend technologies (React, Vue, Angular) is a plus, for better collaboration. Experience with CI/CD pipelines and automated testing frameworks. Contributions to open-source projects or a strong GitHub profile.

Helpdesk Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions Process customer accounts and file documents Logging and keeping records of customer queries and feature request Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Communication skills Good analytical and problem-solving skills Presentation Skills Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Minimum 1 year of experience in Customer Handling and Application Training

Application Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions Process customer accounts and file documents Logging and keeping records of customer queries and feature request Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Communication skills Good analytical and problem-solving skills Presentation Skills Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Minimum 1 year of experience in Customer Handling and Application Training

Firstventure is seeking a highly skilled and client-focused Key Account Manager to join our team. We are looking for an individual with strong communication and interpersonal skills, capable of building and maintaining lasting relationships with our most important clients. The ideal candidate will be adept at managing key accounts, driving renewals, and ensuring overall customer success. Responsibilities: Key Account Management: Effectively manage a portfolio of key accounts, serving as the primary point of contact and fostering long-term relationships. Renewal Management: Take ownership of client renewals, ensuring high retention rates and continued business. Cross-Selling: Identify opportunities and actively cross-sell partner solutions that add value to client operations. Customer Success: Proactively work to ensure the success and satisfaction of key customers by understanding their needs and facilitating solutions. Case Study Creation: Develop compelling case studies highlighting client success stories and the value derived from our solutions. Qualifications: Bachelor's degree in Business or a related field. Strong communication and interpersonal skills. Proven ability to build and maintain strong client relationships. Desired Qualities & Skills: Experience in selling IT or SaaS solutions. Ability to analyze, calculate, and reason a situation effectively. Strong capability in establishing credibility and being decisive. Aptitude for getting along with diverse personalities easily. Proficient in handling deadlines and taking responsibility. Possesses a sharp eye for detail. Possesses superior presentation skills. Excellent ability to speak and write clearly and correctly. Demonstrated ability to manage a large number of prospect situations simultaneously. Skilled in positioning company products effectively against direct and indirect competitors.

We are looking for an experienced Marketing strategist to lead our Marketing department. Our Marketing strategist position involves a variety of tasks, including designing digital marketing campaigns and performing market research. If you re a creative, goal-oriented professional, we would like you to be part of our team and share innovative ideas to achieve our targets. Role and Responsibilities Establish a strong, long-term web presence Plan and deploy joint marketing campaigns with some of the biggest companies in the world Produce email marketing campaigns, social media, blog posts, and web content updates Social Media Management, including: Facebook, Twitter, Instagram, LinkedIn Planning / Strategy Line up with marketing calendar and integrate with other initiatives, i.e. campaigns, newsletters, blog, website, events Content Creation of posts, including writing, posting, boosting if needed Market and track our blog posts across social media platforms like Facebook, Twitter, YouTube, LinkedIn, Instagram, WhatsApp, Google +, blogging-based platforms, etc. using sponsored updates Coordinate and schedule meetings with target accounts and qualified leads Understand our diverse value proposition and sales pitch in order to effectively attract qualified customers Provide ongoing market feedback reports and ways to refine positioning and outbound strategies Keep our management informed by maintaining accurate and thorough records Weekly reporting on challenges, successes, and progress against plan Provide bi-weekly insights into prospects technology needs and feature requests Design, build and maintain our social media presence Plan, execute, and measure experiments and conversion tests Qualifications Bachelor s Degree required Masters Degree/MBA/PGDM in Marketing or Digital Marketing preferred Skills Excellent written and verbal English communication skills Previous successful marketing experience The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A keenly developed competitive nature The drive to be a self-starter The ability to deal with objections A fanatical attention to detail Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate SAAS or B2B marketing will be preferred Experience Digital Marketing Search Engine Optimization (SEO) Search Engine Marketing (SEM) Social Media Marketing Market Research

Firstventure is seeking a talented and experienced React Native Engineer to join our growing mobile development team. The ideal candidate will be instrumental in designing, developing, and maintaining high-quality, performant, and scalable mobile applications for both iOS and Android platforms. You will work closely with cross-functional teams to deliver seamless user experiences and contribute to the overall mobile strategy. Key Responsibilities: Design, develop, and maintain robust and scalable cross-platform mobile applications using React Native. Collaborate with product managers, UI/UX designers, and backend engineers to translate requirements and wireframes into high-quality code and pixel-perfect user interfaces. Implement app performance optimizations, including reducing app size, improving load times, and efficient memory management. Integrate mobile applications with RESTful APIs, third-party SDKs, and various state management solutions (e.g., Redux, Context API, MobX). Write clean, maintainable, and well-documented code following best practices and architectural patterns. Participate actively in code reviews, providing constructive feedback and ensuring adherence to coding standards. Troubleshoot and debug application issues, identify root causes, and implement effective solutions to ensure application stability and reliability. Stay up-to-date with the latest trends, tools, and advancements in mobile development and the React Native ecosystem. Contribute to technical discussions, share insights, and potentially mentor junior developers. Work effectively within an Agile/Scrum development methodology. Required Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 3-7 years of hands-on professional experience in mobile application development with a strong emphasis on React Native. Proficiency in JavaScript (ES6+) and TypeScript. Strong understanding of React Native framework, its core principles, components, JSX, and component lifecycle. Extensive experience with state management libraries such as Redux, MobX, or Context API. Demonstrated experience in integrating with RESTful APIs and handling asynchronous operations. Solid understanding of mobile UI/UX design principles and the ability to translate designs into responsive interfaces. Familiarity with native build tools (Xcode, Android Studio, Gradle). Proficiency with version control systems, particularly Git. Experience with unit and integration testing frameworks (e.g., Jest, React Native Testing Library). Strong debugging and performance optimization skills for mobile applications. Excellent problem-solving abilities and a proactive approach to technical challenges. Strong verbal and written communication skills with the ability to articulate technical concepts clearly. Good to Have: Experience with native module development (Objective-C/Swift for iOS, Java/Kotlin for Android). Familiarity with CI/CD pipelines for mobile deployments (e.g., Bitrise, GitHub Actions). Knowledge of Firebase services, push notifications, and deep linking. Experience with GraphQL. A portfolio showcasing your React Native projects and contributions.

Roles and Responsibilities: Make our website look good for potential clients Market and track our blog posts across social media platforms like Facebook, Twitter, YouTube, LinkedIn, Instagram, whatsapp, Google +, blogging-based platforms, etc. using sponsored updates Coordinate and schedule meetings with target accounts and qualified leads Understand our diverse value proposition and sales pitch in order to effectively attract qualified customers Provide ongoing market feedback reports and ways to refine positioning and outbound strategies Keep our management informed by maintaining accurate and thorough records Weekly reporting on challenges, successes, and progress against plan Provide bi-weekly insights into prospects technology needs and feature requests Plan and execute all digital marketing campaigns, including SEO/SEM, Google Display marketing database, email, social media, affiliate marketing and display advertising campaigns Design, build and maintain our social media presence Plan, execute, and measure experiments and conversion tests Qualifications Bachelor s Degree required Masters Degree/MBA/PGDM in Marketing or Digital Marketing preferred Skills Excellent written and verbal English communication skills Previous successful marketing experience The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A keenly developed competitive nature The drive to be a self-starter The ability to deal with objections A fanatical attention to detail Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate SAAS or B2B marketing will be preferred Experience Digital Marketing Search Engine Optimization (SEO) Search Engine Marketing (SEM) Social Media Marketing Market Research Online Marketing

We are looking for an experienced Development Operations manager (DevOps) to join our growing organization and to help us manage our development team, release updates on time and automate the software development life-cycle. A keen attention to detail, problem-solving abilities, and a curiosity to learn are essential. The DevOps Manager responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in any of these, we would like to meet you. In addition, this position performs the following roles: Roles and Responsibilities: Work directly with the Development team and management to ensure system integrity Manage the development, test and beta environments Build and test automation tools for infrastructure provisioning Handle code deployments in all environments Brainstorm for new ideas and ways to improvement development delivery Build, maintain, and monitor configuration standards Manage CI and CD tools with team Document and design various processes; update existing processes Improve infrastructure development and application development Implement integrations requested by customers Deploy updates and fixes Provide Level 3 technical support Build tools to reduce occurrences of errors and improve customer experience Investigate and resolve technical issues Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance Assist in managing the development team tickets and timelines Skills and Experience Puppet, Ansible, Chef, Terraform, etc. AWS services (required) Firebase (not required) Shell scripting and command line on Windows and/or Linux (basic knowledge required) MySQL (basic knowledge required) Git and Git branches (basic knowledge required) Agile development The ability to multitask, prioritize, and manage time efficiently is important. Qualifications Sought A Bachelor s Degree is required. Computer Science preferred but not a requirement. A Master s Degree is a huge bonus Minimum 2 years previous experience with development operations, software development or server administration will be required.

Firstventure is seeking a highly skilled and client-focused Key Account Manager to join our team. We are looking for an individual with strong communication and interpersonal skills, capable of building and maintaining lasting relationships with our most important clients. The ideal candidate will be adept at managing key accounts, driving renewals, and ensuring overall customer success. Responsibilities: Key Account Management: Effectively manage a portfolio of key accounts, serving as the primary point of contact and fostering long-term relationships. Renewal Management: Take ownership of client renewals, ensuring high retention rates and continued business. Cross-Selling: Identify opportunities and actively cross-sell partner solutions that add value to client operations. Customer Success: Proactively work to ensure the success and satisfaction of key customers by understanding their needs and facilitating solutions. Case Study Creation: Develop compelling case studies highlighting client success stories and the value derived from our solutions. Qualifications: Bachelor's degree in Business or a related field. Strong communication and interpersonal skills. Proven ability to build and maintain strong client relationships. Desired Qualities & Skills: Experience in selling IT or SaaS solutions. Ability to analyze, calculate, and reason a situation effectively. Strong capability in establishing credibility and being decisive. Aptitude for getting along with diverse personalities easily. Proficient in handling deadlines and taking responsibility. Possesses a sharp eye for detail. Possesses superior presentation skills. Excellent ability to speak and write clearly and correctly. Demonstrated ability to manage a large number of prospect situations simultaneously. Skilled in positioning company products effectively against direct and indirect competitors.

Firstventure is seeking a talented and innovative React Native Developer to join our product team. This role involves planning, coordinating, and developing code for our applications, with a strong focus on enhancing the Courseplay Mobile App and creating new software solutions. You'll work with cutting-edge technologies and contribute to a team committed to making a significant impact. Responsibilities: Plan, coordinate, and develop code for the company's software products, working closely with the rest of the product team. Conduct thorough research on the latest software development practices and emerging technologies. Develop new features and functionalities for the Courseplay Mobile App, ensuring high performance and user experience. Identify and fix bugs found in the software, contributing to overall application stability and quality. Develop new applications and software solutions that complement our existing offerings. Conduct comprehensive tests on your own code before deployment to ensure quality and prevent regressions. Actively participate in brainstorming sessions to conceptualize and develop innovative new features. Adhere strictly to software development best practices throughout the coding process. Write clean, well-structured code with appropriate comments for maintainability and collaboration. Regularly test your own code to ensure functionality and performance. Work with innovative technologies including React Native , chatbots , SCORM , xAPI , Zend Framework, Responsive Web Design, video streaming, AWS , mobile apps, and more. Skills and Experience: Proficient in handling deadlines and taking responsibility for project outcomes. Capable of managing projects and processes within the company. Possesses a sharp eye for detail in all aspects of development and testing. Possesses good presentation and communication skills, both written and verbal. Minimum 1 year experience in any MVC Framework is required. Knowledge of e-Learning standards such as SCORM, xAPI, and AICC is a huge bonus . Experience in Zend Framework is a huge bonus .

Sr. Operations Manager is responsible to direct and manage the day-to-day activities of an organization s operations and implement the right processes and practices across the organization. They are expected to be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. Responsibilities Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices Helping the organization s processes remain legally compliant Implement company policies, procedures, and initiatives Evaluate and enhance current operational systems Formulate strategic and operational objectives Examine financial data and use them to improve profitability Manage budgets and forecasts Perform quality controls and monitor KPIs Recruit, train and oversee the team performance and ensure maximum productivity Find ways to increase the quality of customer service Monitor performance against current operational goals and develop reporting and auditing processes used to analyze operational effectiveness Mentor and motivate teams to achieve productivity and engagement Identifies training needs and ensures proper training is developed and provided Performs other related duties as assigned Oversees the daily workflow of the department Required Skills and Abilities Proven work experience as Operations Manager or similar role Knowledge of organizational effectiveness and operations management Experience in budgeting and forecasting Familiarity with business and financial principles Excellent communication skills Leadership ability Outstanding organizational skills and attention to detail Familiarity with all business functions including HR, finance, and IT Experience with implementing IT systems Strong analytical and problem-solving skills Extensive knowledge of the principles, procedures, and best practices in the industry Proficient with Microsoft Office Suite or related software Experience and Educational Qualification A minimum of 7 years of industry-related experience required Bachelor s degree in IT, Business Administration, Operations Management, or similar industry-related field required A master s degree would be preferred

The employee is responsible for establishing, implementing, securing, maintaining and continually improving Quality Management Systems (QMS), Information Security Management Systems (ISMS) integrated in Information Security and Quality Management Systems (IQMS) vide designing appropriate policies, procedures and controls for maintaining, securing and improving services, products and process at the Company. Role and Responsibilities: Policy & Standard Development: Develop, implement, and maintain comprehensive policies, procedures, and standards in accordance with relevant information security frameworks and requirements. Ensure these align with organizational information security policy and are appropriate to Firstventure's activities and facilities, safeguarding the security, confidentiality, and privacy of information. Delegation & Resource Coordination: Delegate responsibilities to internal personnel or engage external professionals with the required competence as needed. Coordinate with Top Management / Steering Committee to ensure adequate resources are essential for establishing, implementing, maintaining, controlling, securing, and improving the Integrated Quality Management System (IQMS). Incident Management: Monitor and report on any information intrusion incidents. Activate and implement strategies to prevent future incidents and mitigate risks. Information Asset Management: Work collaboratively with information custodians to ensure that all information assets are assigned appropriate security classifications. Identify the classification level of each information asset. Define and implement appropriate safeguards to ensure the confidentiality, integrity, and availability of information assets. Assess and monitor safeguards to ensure their compliance, and promptly report situations of non-compliance. Access Management: Authorize access for individuals who have a legitimate business need for specific information. Ensure that access is promptly removed for those who no longer require it. Change Management: Implement any necessary changes to information security protocols as per the established change management procedure. Asset Inventory Approval: Approve updates to the information asset inventory register, ensuring accuracy and completeness. IQMS Monitoring & Reporting: Monitor and report on any degradation in the IQMS. Strategize to prevent further degradation and drive continuous quality improvement in respective processes, products, or services. Report on the performance of the IQMS to Top Management / Steering Committee for review and as a basis for ongoing improvement. Skills: Exceptional communication skills, both written and verbal. Strong leadership and management capabilities. Excellent follow-up skills to ensure tasks are completed and issues resolved. A meticulous eye for detail. Qualifications: Post-Graduate Degree. Experience in Quality Management, Process Improvement, Information Security, etc.

Customer Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions Process customer accounts and file documents Logging and keeping records of customer queries and feature request Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Communication skills Good analytical and problem-solving skills Presentation Skills Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Minimum 1 year of experience in Customer Handling and Application Training