Key Account Manager

Job Title:

Location:

Experience:

Industry:

Function:

Key Responsibilities

· Drive revenue from existing and new clients by understanding their training needs and aligning solutions accordingly.

· Serve as the primary point of contact for your accounts, ensuring smooth communication and a strong relationship with clients.

· Collaborate with internal teams to ensure timely and accurate delivery of training solutions.

· Resolve client issues quickly and effectively, ensuring satisfaction and repeat business.

· Build long-term relationships with existing clients and re-engage dormant accounts.

· Identify cross-sell and up-sell opportunities within accounts.

· Maintain a deep understanding of client industries and their evolving training needs.

· Take client feedback seriously and work internally to close the loop.

· Offer an exceptional customer experience at every stage of the engagement.

IMPORTANT REQUIREMENTS

- 10+ years of experience in Corporate Training Sales (Note: Not training coordination, delivery, or operations).

- Fluency in the local language (of the base city).

Note

Interested candidates, please share your updated resume at annapurna.j@bridgentech.com