Key Account Management

We’re Hiring: Key Account Management – Operations

Location: Greater Noida West

DROPDASH

About Us

DROPDASH is a leading dropshipping company that connects global suppliers with D2C sellers. Our focus is on providing a seamless and innovative e-commerce experience while maintaining strong relationships with our clients and partners.

Role Overview

As part of the Key Account Management team, you will be responsible for handling key client relationships, ensuring smooth day-to-day operations, and supporting business growth. This position involves working closely with various internal departments to meet client expectations and achieve performance goals.

Key Responsibilities:

• Develop and maintain long-term relationships with key clients

• Act as the primary point of contact for key accounts

• Collaborate with internal teams to introduce new features and services

• Guide clients on improving their store performance and operational flow

• Manage operations including order processing, supplier coordination, and inventory

• Track client performance, prepare reports, and present business insights

• Address client concerns proactively and maintain a high level of satisfaction

What We’re Looking For

• Strong communication and interpersonal skills

• Analytical mindset with problem-solving abilities

• Good understanding of online retail platforms and dropshipping operations

• Ability to manage multiple accounts effectively

• Experience with tools like CRM software and MS Office

• Familiarity with platforms like AliExpress, Oberlo, or similar is preferred

• Prior experience with international clients is a plus

To Apply

chirag.rajput@dropdash.co

Subject line:

Office Address

DROPDASH

Floor No. 10, Office No. 1020, Galaxy Blue Sapphire Plaza,

Greater Noida West, Uttar Pradesh – 201009