KAM Lead APAC- IJP

LeadSquared

4 - 8 years

20 - 25 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

relationship management erp product engineering healthcare key accounts executive product implementation project delivery key account management crm marketing automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

This role is ideal for professionals with 4 8 years of experience who can balancestrategic account ownership, commercial growth, and cross-cultural relationship management in a rapidly scaling SaaS environment
Key Responsibilities Manage a portfolio of strategic accounts across APAC, driving satisfaction, adoption, and retention Build trusted relationships with senior stakeholders, including executive-level decision-makers Understand customer business models, processes, and goals to design tailored success roadmaps Lead end-to-end product implementation and configuration in line with client requirements Proactively identify upsell, cross-sell, and renewal opportunities to achieve growth targets
Develop regional account strategies, including success metrics, risk assessments, and expansion plans Collaborate with cross-functional teams (product, engineering, sales, support) to deliver impactful client outcomes Conduct regular business reviews, presenting performance insights and growth recommendations to clients and internal stakeholdersQualifications Bachelor s Degree (Business, IT, or related field) or equivalent professional experience in SaaS/software 4 8 years of experience in Key Account Management,
Customer Success, or Enterprise Project Delivery (ERP, CRM, SaaS preferred) Proven track record in managing large/complex accounts and driving measurable commercial results (renewals, upselling, or expansions) Strong cross-cultural communication skills and experience engaging senior/executive stakeholders in APAC markets
Ability to translate client needs into product-driven solutions and ensure business impact
Commercial acumen with strong negotiation and relationship management skills Comfortable working in a high-growth, fast-paced, and regional environment

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