KAM Lead APAC- IJP

Job Description :

Role: Senior Executive - Key Account Management (APAC)The Key Account Management team at LeadSquared is central to driving long-term customer success and revenue growth. As aSenior Executive - KAM (APAC), you will manage high-value accounts across the Asia-Pacific region, ensuring strategic alignment, successful product adoption, and measurable business outcomes.This role is ideal for professionals with 4-8 years of experience who can balancestrategic account ownership, commercial growth, and cross-cultural relationship management in a rapidly scaling SaaS environment.Key Responsibilities . Manage a portfolio of strategic accounts across APAC, driving satisfaction, adoption, and retention . Build trusted relationships with senior stakeholders, including executive-level decision-makers . Understand customer business models, processes, and goals to design tailored success roadmaps . Lead end-to-end product implementation and configuration in line with client requirements . Proactively identify upsell, cross-sell, and renewal opportunities to achieve growth targets . Develop regional account strategies, including success metrics, risk assessments, and expansion plans . Collaborate with cross-functional teams (product, engineering, sales, support) to deliver impactful client outcomes . Conduct regular business reviews, presenting performance insights and growth recommendations to clients and internal stakeholdersQualifications . Bachelor's Degree (Business, IT, or related field) or equivalent professional experience in SaaS/software . 4-8 years of experience in Key Account Management, Customer Success, or Enterprise Project Delivery (ERP, CRM, SaaS preferred) . Proven track record in managing large/complex accounts and driving measurable commercial results (renewals, upselling, or expansions) . Strong cross-cultural communication skills and experience engaging senior/executive stakeholders in APAC markets . Ability to translate client needs into product-driven solutions and ensure business impact . Commercial acumen with strong negotiation and relationship management skills . Comfortable working in a high-growth, fast-paced, and regional environment