Jr. Customer Service Executive - Cloud & Security Customer Service

1 - 3 years

5 - 8 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Operational role that works under direct supervision, responsible for day-to-day customer service operations
  • Responsibilities
  • Maintain daily activities and routines.
  • Ensure SLA are achieved & work proactively to maintain the same.
  • Maintain Escalation matrix
  • Troubleshooting
  • Monitoring
  • No Work From Home
  • 24x7 Shift

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Tata Communications logo
Tata Communications

Telecommunications

Chennai

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