Jr. Customer Service Executive - Cloud & Security Customer Service

1 - 3 years

5 - 8 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Jr. Customer Service Executive - Cloud & Security Customer Service Operations

  • Operational role that works under direct supervision, responsible for day-to-day customer service operations
  • Maintain daily activities and routines.
  • Ensure SLA are achieved & work proactively to maintain the same.
  • Responsibilities

    • Maintain Escalation matrix
    • Troubleshooting
    • Monitoring

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    Tata Communications

    Telecommunications

    Chennai

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