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5.0 - 8.0 years

12 - 17 Lacs

Vijayawada

Work from Office

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. About the Product Using high-performance DNS services, Global Traffic Manager (GTM) scales and secures DNS infrastructure during high query volumes and DDoS attacks. GTM improves the performance and availability of your applications by intelligently directing users to the closest or best-performing physical, virtual, or cloud environment. In addition, enables mitigation of complex threats from malware and viruses by blocking access to malicious IP domains. Position Summary Our team is at the cutting-edge of DNS technology. We are focused on providing customers with solutions to improve access to applications by securing and accelerating Domain Name resolution in hybrid cloud environments. Our team collaborates with other F5 Modular BIG-IP development teams to produce unique opportunities for cross-team development projects. This position is for a Principal Software Engineer with strong experience designing and developing application data management software in containerized and orchestrated environments. The engineer will collaborate with software architects and other technical leads to design software and interfaces for our next generation Modular BIG-IP. We are looking for talented software engineers with a track record of accomplishment in the design, implementation and maintenance of major software features. Appropriate candidates should also have a knack for delving into complex deployment configurations and delivering rapid solutions to challenging problems. Responsibilities Serves as technical expert for the DNS module Leads analysis of requirements and defines the design for new and modification of existing tools, utilities, environments, modules/systems Provides technical leadership for the development of enterprise grade solutions for the F5 DNS products in containerized and orchestrated environments. Plan and implement the design specifications for the engineering project. Assists Architects and Managers with project scope and estimating Sets the direction and assists with the technical workflow of other engineers within the scope of assigned projects. Liaises with cross-functional teams to ensure that project is delivered in its entirety. Act as a mentor for junior members of the team Recommends and maintains technical design methodologies, processes and standards Participates on cross functional design teams to develop expertise in other modules/systems Engages with customers to address escalations and devise solutions Engages with Product Management to drive detailed product requirements Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned Knowledge, Skills and Abilities Expert Knowledge and extensive experience with vertical stack technologies. Experience developing complex product development initiatives from concept through release. Extensive development experience in embedded operating systems. Exceptional problem solving. Able to collaborate and thrive in a fast-paced high-performance environment. Regularly finds ways to communicate widely through discussions, white papers, publications and other. Regularly demonstrates collaboration by promoting others’ ideas, influencing others, and making teams successful. Demonstrated excellence in written and verbal communications Must be a Subject Matter Expert in multiple skill areas. Duties are performed in a normal office environment while sitting at a desk or computer table. Duties may require being on call periodically or working outside normal working hours (evenings and weekends). Duties may also require the ability to travel via automobile or airplane, approximately 5% of the time spent traveling. Qualifications: Minimum of 10 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years’ experience; or equivalent experience. F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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8.0 - 12.0 years

40 - 50 Lacs

Vijayawada

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Preferred candidate profile SRE/Devops on Linux & Kubernetes: Demonstrated proficiency in deploying workloads and managing their lifecycle on Kubernetes, including hands-on experience in debugging issues effectively. Coding Prowess: Strong proficiency in Python, Go, Java, or similar languages, coupled with familiarity with software development frameworks and tools to facilitate robust application development and automation. Infrastructure-Provisioning-Automation: Proven experience with infrastructure as code (IaC) tools like Terraform or Ansible, alongside configuration management systems, to automate the provisioning and management of infrastructure resources, ensuring consistency and efficiency. GitOps: Experience with Helm charts, kustomize, FluxCD, and Argo CD (Continuous Deployment) GitOps methodologies, facilitating streamlined and automated deployment workflows. CI/CD: Extensive experience in working with and designing functional CI/CD systems at scale, enabling continuous integration and delivery of software, working experience on Gitlab is preferred. Distributed Cloud Infrastructure: Previous experience in deploying workloads and overseeing their lifecycle on both bare metal and various cloud providers (AWS, GCP, Azure), demonstrating versatility in managing diverse infrastructure environments.

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1.0 - 4.0 years

6 - 10 Lacs

Vijayawada

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F5 is seeking an Associate Consultant to join our Managed Services team , helping Fortune 500 and Global 2000 companies safeguard their web applications from malicious and automated attacks. This role focuses on deploying, integrating, and managing cybersecurity solutions while ensuring seamless customer experience. Ideal candidates will have 3+ years of experience in system integration, cybersecurity, cloud networking, or enterprise security solutions , with a problem-solving mindset and strong technical and communication skills . Roles and Responsibilities: Deploy and integrate enterprise security solutions, including web application security, bot defense, and API protection . Act as a trusted technical advisor , guiding customers on web security best practices . Lead or assist in website analysis, configurations, testing, debugging, documentation, and go-live support . Identify technical risks and provide mitigation strategies . Collaborate with cross-functional teams to ensure successful implementation. Monitor system performance , troubleshoot issues, and escalate when necessary. Contribute to the development of standardized processes and best practices . Document key findings, configurations, and solutions for internal knowledge sharing. Minimum Qualifications: Bachelors degree in Computer Science, Information Systems, Networks, or a related field , OR equivalent industry experience. 3+ years of experience in system integration, cybersecurity, customer support, or cloud networking . Solid understanding of web technologies (TCP/IP, HTTP, HTML, JavaScript, CSS). Experience with cloud platforms (AWS, GCP, Azure). Strong problem-solving, troubleshooting, and communication skills . Desired Skills: Knowledge of CDNs, application delivery controllers, load balancers, and Web Application Firewalls (WAFs) . Familiarity with security audits and regulatory requirements , particularly for banks and financial institutions . Experience in cloud security and multi-cloud networking . Exposure to containerization technologies (e.g., Kubernetes, Docker) . Basic scripting or automation skills ( Python, Terraform ). Experience configuring networking equipment like BIG-IP or writing iRules .

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2.0 - 5.0 years

6 - 10 Lacs

Vijayawada

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5’s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5’s SaaS-based offerings. Qualifications Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management Understanding of Document as Code methodologies and their application in technical writing Proficiency in using GitLab for version control and collaboration on technical documents Skilled in editing and formatting documents using Markdown Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content Strong analytical and problem-solving skills to accurately convey complex technical information Excellent written and verbal communication skills to collaborate effectively with cross-functional teams Experience with multi-cloud environments and the ability to explain related concepts to a technical audience Commitment to maintaining high standards of accuracy and consistency in all technical content produced Adaptability to work in a fast-paced environment and manage multiple projects simultaneously Responsibilities Develop and maintain high-quality, technical content for F5’s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5’s SaaS-based solutions Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement Conduct regular content audits and updates to ensure all information remains current and aligned with F5’s product offerings and market changes Optimize content for search engines (SEO) to improve visibility and accessibility for F5’s target audience Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content Participate in the planning and execution of content marketing campaigns to promote F5’s technical resources and solutions Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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2.0 - 5.0 years

4 - 7 Lacs

Vijayawada

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Role Overview: The Network Support Engineer II (NSE II) is an experienced technical support professional who provides remote assistance on F5 solutions to customers and partners. They manage multiple complex cases, analyze network environments, and apply sound judgment within defined procedures to resolve issues and ensure customer satisfaction. NSE IIs work independently, follow scheduled shifts, and use various troubleshooting tools. They maintain strong relationships with internal teams and external clients, communicate effectively, and take full ownership of cases until resolution. What you will do: Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures. Provides F5 customers and partners with a consistently high-quality support experience Participates in on-going training with F5 products and related technologies Maintains high schedule adherence (work hours and on-phone time) Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management Manages multiple routine cases and prioritizes based upon customer and business needs Performs additional projects as required Responsible for upholding F5s Business Code of Ethics and promptly reporting violations of the code or other company policies. What you will bring: 5 years experience in a professional technical support role or equivalent experience, working with relevant technologies Bachelors BA/BS, Honors, Graduate Certificate preferred. Certification to 201 level certification is expected to be achieved at NSE II level in their core module area of expertise. Level 301 certification is preferred but not expected. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. horough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. Network OSI Model, Network & routing protocols, WAN operations Security SSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Experience with containerization and orchestration technologies such as K8s and Docker. Experience with VMware, KVM or equivalent hypervisors. Experience with Salesforce service CRM system. API knowledge, Basic Programming/Scripting skills (Python, tcl, bash, JavaScript) Experience interacting with AI and prompting for questions.

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2.0 - 5.0 years

5 - 9 Lacs

Vijayawada

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This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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8.0 - 12.0 years

35 - 50 Lacs

Vijayawada

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Role & responsibilities Build F5 Distributed Cloud data system and management systems Design/develop/enhance data, analytics, AI/Gen AI powered service on SaaS platform Design/develop/enhance telemetry and metrics pipeline and services Work closely with product, marketing, operation, platform, and customer support team to create innovative solution for Cloud product delivery Preferred candidate profile Bachelors degree in computer science or equivalent professional experience (7+ years). Proficiency in Cloud native development and programming languages such as GO, Java, Python Experience with data/stream processing (e.g., Kafka, Pub Sub, Dataflow, Vector, Spark, Flink), database and data warehouse (Clickhouse, BigQuery, StarRocks, Elasticsearch, Redis) Experience with logs, metrics, telemetry, Prometheus, Open Telemetry Experience with data system quality, monitoring and performance Experience in SaaS multi-tenancy, onboarding, metering & billing, monitoring & alerting Experience with container and orchestration technologies, Kubernetes and Microservice Experience with automation and cloud Infra, tooling, workload, modern CI/CD

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2.0 - 5.0 years

4 - 7 Lacs

Vijayawada

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Position Summary F5's NGINX Business Unit is seeking a Software Engineer II primarily located in India. In this crucial role, you will assume direct responsibility for the design, development, and sustainment of our commercial management planes within the NGINX product line. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most development tasks. Knowledge, Skills and Abilities Deep understanding of Web technologies (JavaScript, HTTP/HTTPS, REST APIs etc) Assess and address complex software malfunctions within the realm of network, security, and web technologies, including troubleshooting issues related to HTTP load balancers, API gateways (such as NGINX proxies), and similar systems. A skilled coder in GO and Python languages. Experience with Gitlab CI/CD pipelines and can Investigate and fix test pipeline failures. Knowledge and experience with cloud orchestration ecosystems like Kubernetes and AWS/Azure public clouds. Knowledge and experience with test methodologies used in software development. Knowledge of various automation tools, infrastructure and frameworks such as Ansible and Terraform. Demonstrated ability to research industry best practices, quickly integrate new technologies and explain to peers clearly and consistently. Excellent interpersonal and communication skills. Primary Responsibilities Experience in front-end technologies such as React , HTML/CSS, JavaScript etc. Participate in code reviews and provide meaningful feedback to other engineers to increase code quality. Work cross-functionally integrating, testing, and debugging issues with existing system-wide software. Mentor Junior engineers with various aspects and help their technical growth. Collaborate with team members and technical leads in diverse, geographically distributed teams. Build tools and infrastructure to improve F5s components and features. May conduct presentations internal and external. Qualifications Bachelors or advanced degree; and/or equivalent work experience. 2+ years of experience in relevant roles.

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5.0 - 9.0 years

7 - 11 Lacs

Vijayawada

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Position Summary Engineering is a core discipline at F5 for many roles. As a software engineer specializing in products and services, you will bring a modern, agile development mindset to your work. As an SDE-III, you will be responsible for developing, configuring, and enhancing software applications and services. Incorporating engineering best practices into the design, coding, testing, debugging, documenting, and support of software and service solutions, you will work with other engineers and other teams to develop novel solutions and technologies. What Youll Do Apply modern engineering principles and practices to solution delivery and employ this rigor throughout the full software lifecycle; from initial concept and architecture through deployment, as well as while refining existing systems and solutions. Demonstrate problem-solving skills and collaborate with fellow engineers to devise innovative solutions that align with technical standards and business requirements. Follow engineering best practices, including all phases of the process from design to deployment. Design, build, and maintain medium to complex solutions with a security first mindset. Design, develop, and maintain scalable ServiceNow solutions across multiple modules, including but not limited to CMDB, CSDM, ITOM (including Cloud Discovery), Event Management, Software and Hardware Asset Management, IRM and Cloud Cost Optimization. Ensure seamless integration of ServiceNow with other enterprise systems. Configure and customize workflows, forms, scripts, and notifications to support business processes. Implement and maintain the Common Service Data Model (CSDM) framework to ensure data consistency and alignment. Manage the Configuration Management Database (CMDB), ensuring data accuracy and integrity. Leverage ITOM and Event Management to proactively monitor infrastructure and address service health issues. Develop solutions for effective Software and Hardware Asset Management, ensuring compliance and optimal usage. Collaborate with stakeholders to implement Cloud Cost Optimization strategies, reducing unnecessary expenditures. Conduct system upgrades and patches while ensuring minimal disruption to operations. Provide technical leadership, mentoring junior team members and guiding best practices. Stay current with ServiceNow updates and trends, recommending enhancements to improve platform performance. Assist in team growth, including recruitment and onboarding of new team members. Participate and provide leadership in translating requirements into scalable and robust software designs. Provide technical guidance and mentorship to SDE community to ensure that the solutions are scalable, performant, and maintainable Proactively seek out opportunities for architectural improvements, optimizations, and innovations. Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. What Youll Bring Intellectual curiosity and a continuous improvement mindset An excellent understanding of how to use technology to improve business processes. Proficient communication, planning, problem solving, trouble shooting, and organization skills. Strong written and verbal communication skills. Excellent analytical, critical thinking, troubleshooting, and problem-solving skills. An ability to break down complex problems, identify gaps and risks, and provide reliable level of effort estimates. Strong interpersonal skills including tact, diplomacy, and ability to maintain composure under pressure. The flexibility to adapt to changing business needs, requirements, and priorities. An excellent understanding of DevSecOps best practices. Qualifications BS/BA or equivalent work experience 5+ years engineering experience in supporting or implementing ServiceNow Experience with the areas or modules of CMDB, ITOM (Discovery, Service Mapping, Event Management), Software Asset Management, and Hardware Asset Management. Preferred additional experience with IRM, Advanced Risk Management, Cloud Spend Management Proven ability to develop and deliver software solutions. Comprehensive knowledge and expertise in CMDB, CSDM, ITOM, Event Management, Asset Management, and Cloud Cost Optimization modules. Proficiency in JavaScript, ServiceNows scripting language, and other development tools such as Flow Designer, Integration Hub and UI Builder Experience in API integrations using REST/SOAP and other middleware technologies. Strong understanding of ITIL principles and practices. Excellent problem-solving skills with a keen eye for detail. Strong communication and interpersonal skills to work effectively with cross-functional teams. ServiceNow Certified Implementation Specialist certifications in relevant modules. Familiarity with enterprise cloud platforms such as AWS, Azure, or Google Cloud

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3.0 - 6.0 years

6 - 11 Lacs

Vijayawada

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary The F5 NGINX Business Unit is seeking a Sr Software Engineer based in India. As a software engineer, you will be an integral part of a development team delivering high-quality features for exciting next generation NGINX SaaS products. The role is focused on delivering loosely coupled software components and microservices integrated in both public & private cloud architectures; creating solutions to a wide variety of technical challenges; independently designing, implementing, and testing new functionality; and collaborating with peers and technical leads. Youll be expected to handle most development tasks independently, with minimal direct supervision. Primary Responsibilities Collaborate with a globally distributed team to design, code, and test robust, scalable, loosely coupled components for SaaS applications hosted on public cloud platforms. Diagnose and resolve complex software challenges involving network, security, and web technologies. This includes troubleshooting problems with HTTP load balancers, API gateways (e.g., NGINX proxies), and related systems. Serve as source of technical expertise to a project team and as a mentor for junior staff members. Work cross functionally integrating, testing and debugging issues with existing system wide software. Take part in product support, bug triaging, and bug-fixing activities on a rotating schedule to ensure the SaaS service meets its SLA commitments. Consistently apply forward-thinking software design, implementation, and test principles. Participate in hiring and onboarding of new engineers. Skills Proficient in Golang (preferably), or a high-level programming language like Rust, C, or Python. Experience developing in cloud environments such as Microsoft Azure, AWS, Google Cloud, etc. Good understanding of computer networking. Experience with network service technologies (e.g., HTTP, gRPC, TLS, REST APIs, OpenTelemetry). Qualifications Bachelor’s or advanced degree; and/or equivalent work experience. 7+ years of experience in relevant roles. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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6.0 - 11.0 years

8 - 13 Lacs

Vijayawada

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Position Summary: The F5 Global Cyber Defense and Intelligence team within the Office of the CISO is seeking hard-working and versatile Security Logging Engineers who will focus on updating, maintaining, and creating data pipelines fundamental to security services at F5. You will play a key role in protecting F5 and translating residual risk from critical application deployment into our logging and event platform to ensure data is flowing smoothly and consistently. Success in this role requires individuals to possess a blend of profound technical expertise, extensive knowledge in security, and substantial experience with logging. You'll be working with teams around the world in this position, so flexibility and excellent communication is key to excel in this role. Responsibilities: Be part of the architectural direction, administration, maintenance, documentation, and oversight of the event logger and Security information and event management (SIEM) solution Analyze threat models and work with partner teams to ingest logging into the security event monitoring tool. Create and maintain integrations and solutions for the log collection, aggregation, indexing, search, alerting Manage implementation, enhancement and adoption of the solutions built by the team into operations Utilize log ingestion platform for security analytics and identification of tactics, techniques and patterns of attackers Collect and review security logs from all systems (Cloud Providers, GitLab, OS, G-Suite, OKTA, IDS, etc.) to ensure they can be used by the detection engineering team Ensure compliance with internal policies, standards, and regulatory requirements Contribute to creation of security operation runbooks, threat hunting run books Required Skills & Knowledge: Requires at least 6+ years of relevant industry experience preferably in SIEM Experience with large scale log aggregation/SIEM systems like SumoLogic, Splunk, Exabeam, LogRhythm, etc. Good written and verbal communication skills Experience working in site-reliability engineering, cloud security, system engineering, or similar positions Demonstrated experience with running systems at scale Proficiency to communicate over a text-based medium (Slack, GitLab Issues, Email) and can succinctly document technical details A Computer Science or Engineering degree is preferred, but not required Automation: Proficiency in scripting language such as Python or Bash. Experience with log identifications and analysis withing GCP, AWS, Azure, or other cloud provider. Bonus Points: Experience analysing and interpreting large volumes of data to identify potential threats and security incidents Nice to have: Experience implementing Data Engineering patterns with Spark, Databricks, pandas, or SQL Nice to have: An understanding of attacker exploit and evasion techniques Nice to have competency in BigQuery, Athena, or any cloud provider query language. Nice to have familiarity with regex SANS (GCFR, GMON, or other related certifications ).

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6.0 - 10.0 years

8 - 12 Lacs

Vijayawada

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Primary Responsibilities: Be a Quality Gatekeeper for our Bot Defense security products Perform product validations for functional, scale and performance tests. Automation of features with superior code coverage. Collaborate with team members and cross functional teams for better achievement of product goals. Ensure best practices in test automation. Required Skills: Hands on experience with Gitlab CI/CD pipeline integrations and troubleshooting skills. Excellent automation skills and expertise with any programming languages such as Python, Go, Java. Experience with any of the cloud technologies (AWS, GCP), microservices and Kubernetes deployments. Develop and/or Enhance Automated test Infrastructure to enable building scalable tests Enhance Test strategies, Automation & Build infrastructure by collaborating with cross functional teams. Help to recreate customer issues, validation of bug fixes and automation of test scenarios. Exposure to Performance tests and traffic tools for calibrations. Can collaborate and thrive in a fast-paced high-performance environment. Qualifications 6+ years of experience with a BS/BA or MS in Computer Science or related field, or equivalent work experience. Job Location: Hyderabad/Bengaluru, India. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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10.0 - 12.0 years

32 - 35 Lacs

Vijayawada

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About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelor's and/or Master's degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers / switches, SDN. Responsibilities Design and development of software solutions Understand requirements / use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

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3.0 - 8.0 years

5 - 10 Lacs

Vijayawada

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Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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5.0 - 9.0 years

6 - 11 Lacs

Vijayawada

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Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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2.0 - 5.0 years

6 - 10 Lacs

Vijayawada

Work from Office

Qualifications Experience in testing web applications built with Next.js and React frameworks Proficiency in evaluating the accuracy and clarity of technical documentation Skilled in testing and validating the functionality of embedded agents on websites Bachelors degree in Computer Science, Engineering, or a related technical field Excellent analytical and problem-solving abilities to identify and resolve issues efficiently Effective communication skills to collaborate with cross-functional teams and report findings Ability to work in a fast-paced environment and manage multiple testing tasks simultaneously Knowledge of security testing principles and practices to ensure application safety Commitment to continuous learning and staying updated with the latest testing tools and methodologies Responsibilities Design and execute test plans and test cases to ensure the quality and reliability of F5 Distributed Cloud Technical Knowledge Hub and related technologies Collaborate with development, product management, and operations teams to understand requirements and ensure that testing strategies align with project goals Identify and document software defects and issues, working closely with developers to resolve them efficiently and effectively Develop and maintain automated testing scripts to improve test coverage and efficiency Conduct performance and load testing to ensure that F5s solutions can handle high traffic and maintain optimal performance Participate in code reviews and provide feedback to improve code quality and maintainability Stay current with industry trends and best practices in software testing and security, and apply this knowledge to enhance F5s testing processes Contribute to the continuous improvement of F5s testing infrastructure, including the setup and maintenance of test environments Work with cross-functional teams to investigate and resolve customer-reported issues, ensuring a high level of customer satisfaction Prepare and present test results and quality metrics to stakeholders, providing insights and recommendations for process improvements The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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5.0 - 7.0 years

8 - 12 Lacs

Vijayawada

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Position Summary The F5 NGINX Business Unit is seeking a Devops Software Engineer III based in India. As a Devops engineer, you will be an integral part of a development team delivering high-quality features for exciting next generation NGINX SaaS products. In this position, you will play a key role in building automation, standardization, operations support, and tools to implement and support world-class products; design, build, and maintain infrastructure, services and tools used by our developers, testers and CI/CD pipelines. You will champion efforts to improve reliability and efficiency in these environments and explore and lead efforts towards new strategies and architectures for pipeline services, infrastructure, and tooling. When necessary, you are comfortable wearing a developer hat to build a solution. You are passionate about automation and tools. Youll be expected to handle most development tasks independently, with minimal direct supervision. Primary Responsibilities Collaborate with a globally distributed team to design, build, and maintain tools, services, and infrastructure that support product development, testing, and CI/CD pipelines for SaaS applications hosted on public cloud platforms. Ensure Devops infrastructure and services maintain the required level of availability, reliability, scalability, and performance. Diagnose and resolve complex operational challenges involving network, security, and web technologies. This includes troubleshooting problems with HTTP load balancers, API gateways (e.g., NGINX proxies), and related systems. Take part in product support, bug triaging, and bug-fixing activities on a rotating schedule to ensure the SaaS service meets its SLA commitments. Consistently apply forward-thinking concepts relating to automation and CI/CD processes. Skills Experience with deploying infrastructure and services in one or more cloud environments such as AWS, Azure, Google Cloud. Experience with configuration management and deployment automation tools, such as Terraform, Ansible, Packer. Experience with Observability platforms like Grafana, Elastic Stack etc. Experience with source control and CI/CD tools like git, Gitlab CI, Github Actions, AWS Code Pipeline etc. Proficiency in scripting languages such as Python and Bash. Solid understanding of Unix OS Familiarity or experience with container orchestration technologies such as Docker and Kubernetes. Good understanding of computer networking (e.g., DNS, DHCP, TCP, IPv4/v6) Experience with network service technologies (e.g., HTTP, gRPC, TLS, REST APIs, OpenTelemetry). Qualifications Bachelors or advanced degree; and/or equivalent work experience. 5+ years of experience in relevant roles. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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0.0 - 1.0 years

2 - 2 Lacs

Vijayawada

Work from Office

Develop, execute, and maintain automated test scripts using Python. Design comprehensive test cases to validate the functionality, performance, and scalability of software applications. Collaborate with development teams to understand product features and define testing requirements. Basic knowledge of programming languages (C, C++, Python, Golang) Familiarity with networking concepts (TCP/IP, DNS, load balancing) Understanding of security concepts (firewalls, encryption, API security) Automation Frameworks: Build and maintain robust automation frameworks for testing APIs, web applications, and backend systems. Integrate automation scripts with CI/CD pipelines for continuous testing. Testing Activities: Perform functional, regression, integration, and performance testing. Conduct API testing using tools like Postman, RestAssured, or Python-based libraries (e.g., Requests, PyTest). Identify, log, and track defects to closure using bug-tracking tools like JIRA or Bugzilla.

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5.0 - 8.0 years

7 - 11 Lacs

Vijayawada

Work from Office

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. The new addition to our world-class marketing operations team is an analytical and strategic thinker able to develop and implement creative solutions to operational challenges. You have very strong attention to detail, are well organized and can manage multiple projects simultaneously. You thrive in a fast-paced entrepreneurial environment. Responsibilities: Under the supervision of a Manager, this individual performs the following functions: Collaborate closely with field marketing managers to understand campaign requirements and objectives Design, test, deploy and report on campaigns in Marketo. Includes creation of campaign names, attributes, and hierarchy structure following our standard practices to ensure consistent reporting; building emails using standard templates; working with the web team to create landing pages and forms. Build campaign lists using data in Marketo and Salesforce.com. Ensure lists are targeted and adhere to the companys privacy policies. Maintain a campaign calendar to track both production schedule & workload, as well as govern email communication frequency according to our policies. Ensure processes and best practices are in place to maintain the integrity of the Marketo data. Monitor email campaigns and perform data analysis on email/campaign results. Provide recommendations to field marketing teams to optimize and improve future campaigns. Monitor database health and continually seek to improve database health and hygiene Communicate effectively and manage your projects, timelines, processes and results at all times. Requirements: 5-8 years hands-on experience using a marketing automation platform Marketo or Eloqua strongly preferred HTML skills and working knowledge of the Adobe marketing stack a plus. Passion for continuous improvement and learning; you must want to track and measure the impact marketing has on the business Ability to prioritize and meet deadlines in a fast-paced and dynamic work environment Highly effective communicator both verbal and written Strong administration and organisational skills The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 5.0 years

6 - 10 Lacs

Vijayawada

Work from Office

F5 is seeking an Associate Consultant to join our Managed Services team, helping Fortune 500 and Global 2000 companies safeguard their web applications from malicious and automated attacks. This role focuses on deploying, integrating, and managing cybersecurity solutions while ensuring seamless customer experience. Ideal candidates will have 3+ years of experience in system integration, cybersecurity, cloud networking, or enterprise security solutions, with a problem-solving mindset and strong technical and communication skills. Roles and Responsibilities: Deploy and integrate enterprise security solutions, including web application security, bot defense, and API protection. Act as a trusted technical advisor, guiding customers on web security best practices. Lead or assist in website analysis, configurations, testing, debugging, documentation, and go-live support. Identify technical risks and provide mitigation strategies. Collaborate with cross-functional teams to ensure successful implementation. Monitor system performance, troubleshoot issues, and escalate when necessary. Contribute to the development of standardized processes and best practices. Document key findings, configurations, and solutions for internal knowledge sharing. Minimum Qualifications: Bachelors degree in Computer Science, Information Systems, Networks, or a related field, OR equivalent industry experience. 3+ years of experience in system integration, cybersecurity, customer support, or cloud networking. Solid understanding of web technologies (TCP/IP, HTTP, HTML, JavaScript, CSS). Experience with cloud platforms (AWS, GCP, Azure). Strong problem-solving, troubleshooting, and communication skills. Desired Skills: Knowledge of CDNs, application delivery controllers, load balancers, and Web Application Firewalls (WAFs). Familiarity with security audits and regulatory requirements, particularly for banks and financial institutions. Experience in cloud security and multi-cloud networking. Exposure to containerization technologies (e.g., Kubernetes, Docker). Basic scripting or automation skills (Python, Terraform). Experience configuring networking equipment like BIG-IP or writing iRules.

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3.0 - 8.0 years

6 - 9 Lacs

Vijayawada

Remote

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

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10.0 - 15.0 years

6 - 10 Lacs

Vijayawada

Work from Office

Role Overview: The Field Marketing Manager is responsible for driving demand and awareness programs in the Region. All programs should align with targeted campaigns that contribute to pipeline growth, deal acceleration and awareness. This will include the ability to incorporate multi-touch, multi-dimensional programs including both inbound and outbound tactics; manage vendor contracts and relationships; operate as the interface between Marketing and Sales; and liaise with the central demand functions within the theatre (campaign managers, digital marketing managers, solutions managers and operations managers). Sounds interesting? Read On! What Youll Do Demand Generation Increase demand for F5 solutions by executing campaigns directly in the India field (via Digital or physical channels) . Develop and implement pipeline acceleration programs to ensure movement throughout the Demand Waterfall. Diligence over meeting regional marketing MBOs, KPIs and ability to track linearity based on funnel management and flow Proactively work with sales on lead management and ensure that expectations are managed in terms of lead follow up and drive continuous process discipline Field Marketing Events Research, select, design and manage key local events to be included as tactics in the broader campaign plan and ensure there is a cohesive pre-event and post-event strategy to increase engagement and response rates Ensure leads from event execution are visible and sales is accountable for follow up to ensure ROI Forecast, measure and analyze reports on impact of field events to learn, improve and justify investment Communicate and educate the sales team regarding new and planned marketing activities including global, regional and local programs Data Analytics Drive continuous analysis of data trends/quality and derive actionable insights for campaigns and field initiatives Ensure discipline of post initiative analysis to extract continuous learnings Report on marketing operations performance, lead management and program ROI metrics Administration & Support Deliver regular weekly, monthly and quarterly reports of lead flow to theatre marketing team Work with regional/theatre marketing on lead management process, marketing interlock process and best practice syndication Formulate and lead Telemarketing/Tele-prospecting framework, working with the sales team, as appropriate Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies What Youll Bring Bachelors degree in business, Marketing, Communications or equivalent level of experience 10 - 15 Years of Marketing experience (B2B SaaS background preferred) Excellent written and oral communication skills Must be experienced in functions such asCampaign and Events, Customer References, Social Media Creative and analytical, eye for details, challenging assumptions and following Metric, data-driven mindset. Motivated and enthusiastic about working in complex and challenging environments of a rapidly evolving industry. Open & growth-oriented mindset Willingness to work independently What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, , and cool perks Dynamic Interest Groups

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2.0 - 5.0 years

4 - 8 Lacs

Vijayawada

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We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 7.0 years

8 - 12 Lacs

Vijayawada

Work from Office

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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10.0 - 14.0 years

12 - 16 Lacs

Vijayawada

Work from Office

About our Job Postings: When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representative of how we know the job has been done in the past. We would love to talk to you even if you dont check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization. The SE Job Overview: The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the XC Specialist sales organization. The SEs primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 Distributed cloud to our customers. To be effective, a Specialist SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling for F5 Distributed Cloud solutions to address our customers business needs, in partnership with the Specialist Sales Account Manager. From our customers perspectives, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and proposes effective solutions to address their concerns. The F5 SE presents the technical capabilities and importantly the business benefits in the technical value proposition. Sound interesting? Read on! What youll do: Articulate the F5 product strategy, messaging, and positioning F5 Distributed Cloud's value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept by various mediums: in-person, virtual presentations, white boarding etc. Determine viability of opportunity and map out organizational structure. Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. Consistently provide world-class customer service through the customer life cycle. Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. How youll do it: Hands on experience in application security, web application firewalls, API security and anti-bot protection Experience in secure Cloud architectures in: AWS, Azure, GCP or other public clouds Experience with multi-cloud design Experience in automation build, configuration managements tools for deployments such as Terraform Good understanding of application and APIs What youll bring: 10 + years of related industry experience BS/BA or equivalent work experience Familiarity/experience with F5 or similar industry solution deployment a plus Relevant certifications a plus What youll get: The nature of the role could require travel up to 50% of the time, and working across time zones This is a self-driven role, so career growth and development is available at every stage of your career. Competitive pay, , and cool perks Tuition assistance for professional development, strong interest groups

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