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7.0 - 8.0 years
9 - 10 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we d like to know: Are you FIS? About the role: The Manager of the Invoicing Team will be responsible for overseeing the invoicing process, ensuring accuracy and compliance with contractual clauses, and managing the end-to-end payment process for outsourced vendors. This role requires a strong understanding of commercial contracts, excellent analytical skills, and the ability to manage change requests effectively. Additionally, the role includes managing the PO creation process, receiving Service Entry Sheets (SES) in Oracle, and leveraging Power BI for reporting and automation to enhance operational efficiency About the team: What you will be doing: Key Responsibilities: Contract Review: Conduct commercial reviews of contracts to ensure all invoicing terms are accurately captured and adhered to. Invoice Approval: Approve invoices based on contractual clauses and ensure timely processing. Change Request Management: Review and assess new change requests related to contracts, ensuring they align with business objectives and contractual obligations. Payment Process Management: Oversee the end-to-end payment process for outsourced vendors, ensuring timely and accurate payments. PO Creation: Manage the creation of Purchase Orders (PO) in Oracle, ensuring accuracy and compliance with company policies. SES Management: Oversee the receiving of Service Entry Sheets (SES) in Oracle, ensuring proper documentation and processing. Power BI Reporting & Automation : Design, develop, and maintain Power BI dashboards and automated workflows to streamline invoicing and payment processes, improve visibility, and support data-driven decision-making. Stakeholder Collaboration: Work closely with internal and external stakeholders to resolve any invoicing or payment-related issues. What you will need: Bachelor s degree is required, Finance or Accounting highly preferred Good understanding of generally accepted accounting principles as well as company accounting policies, procedures and standards Ability to analyze and solve problems using learned techniques and tools Analytical and statistical examination skills Demonstrated ability to plan and accomplish work to ensure critical deadlines are met Added bonus if you have: What we offer you: A career at FIS is more than just a job. It s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back
Posted 1 month ago
1.0 - 4.0 years
1 - 5 Lacs
Sonipat, Hisar, Karnal
Work from Office
We are looking for a highly skilled and experienced Branch Credit Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage credit operations, including loan processing and disbursement. Develop and implement effective credit policies and procedures. Conduct thorough credit assessments and risk analyses. Collaborate with cross-functional teams to achieve business objectives. Monitor and report on credit performance metrics. Ensure compliance with regulatory requirements and industry standards. Job Requirements Strong knowledge of credit underwriting, risk management, and financial analysis. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in the BFSI industry is preferred.
Posted 1 month ago
2.0 - 3.0 years
2 - 4 Lacs
Rohtak, Sonipat, Karnal
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in MLAP. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in MLAP. Strong understanding of financial products and services, including loans and investments. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with small finance banks or similar institutions is an advantage.
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
Sonipat, Karnal
Work from Office
We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely repayment of loans. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in using technology and software applications. Strong analytical and problem-solving skills. Ability to meet sales targets and achieve performance goals.
Posted 1 month ago
4.0 - 8.0 years
4 - 4 Lacs
Sonipat
Work from Office
IQC Knowledge and AQL Formats. Conduct Root Cause Analysis, Why-Why Analysis, and resolve process quality issues. CAPA, 8D CAPA, PPAP, PPM, APQP, MSA, Control Plan, SPC and FMEA. Preparation of all quality-related reports and All QC tools reports. Required Candidate profile Assist in BIS Audits and LAB Audits. Handle and resolve customer complaints. Assist in Production Planning. Collaborate with Quality and Production teams to resolve quality-related concerns.
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Rohtak, Sonipat
Work from Office
Job Summary: We are seeking an experienced and detail-oriented Accountant to manage our daily financial transactions and ensure accurate record-keeping. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and proficiency in Tally Prime and ERP accounting software. Key Responsibilities: * Record and reconcile daily financial transactions, including bank entries, sales invoices, and purchase invoices. * Prepare and maintain accurate accounting documents and records. * Process and manage accounts payable and accounts receivable. * Ensure compliance with basic GST (Goods and Services Tax) and TDS (Tax Deducted at Source) regulations. * Perform bank reconciliations and manage cash flow. * Assist in month-end and year-end closing processes. * Collaborate with internal teams to ensure accurate financial data. * Undertake any other accounting-related tasks as assigned. Required Skills and Qualifications: * Bachelor's degree in Accounting, Finance, or a related field or CA dropout. * Proven experience as an Accountant or in a similar financial role. * Proficiency in Tally Prime is mandatory. * Strong working knowledge of Microsoft Office Suite (Excel, Word) is essential. * Experience with ERP software is a significant advantage. * Fundamental knowledge of GST and TDS regulations. * Excellent data entry skills with a high degree of accuracy and attention to detail. * Ability to work independently and as part of a team. * Strong organizational and time management skills. * Effective communication skills, both written and verbal. "Experience in the manufacturing sector is a plus."] To Apply: Interested candidates are invited to submit their resume to goldflourindia@gmail.com with the subject line "Accountant Application - [Your Name]".
Posted 1 month ago
0.0 - 4.0 years
50 - 70 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
Take prospects from the initial contact phase to the qualified phase over the phone. Present product solutions virtually. Generate revenue by counseling prospects and converting them to sales. Meet and exceed pipeline contribution goals. Respond quickly to assigned leads. Willingness to be measured by weekly and monthly metrics. Use and become an expert on the Customer Relationship Management (CRM) system. There is a headset calling which happens with clear metrics. It is only an in office job (No work from home) What you will need? Any Graduate / Post Graduate / MBA (marketing). Experience in Inside Sales / Outbound Sales / Tele Sales / Educational Sales will be added advantage. Good written and spoken English. Good negotiation and pitching skills are required. Passion to work in a fast-paced start-up. Multi-disciplinary and continuous learning mind-set. Customer focus with a good convincing ability and confident personality
Posted 1 month ago
1.0 - 3.0 years
6 - 7 Lacs
Sonipat
Work from Office
Hiring for CA Inter Pass | Rai | Sonipat | Limited Company Exp.- 1-3 yrs Salary- 50-65k CA Inter Pass.. with some experience..
Posted 1 month ago
4.0 - 9.0 years
2 - 4 Lacs
Panipat, Jhajjar, Sonipat
Work from Office
Have the confidence to represent a major brand in market Must have experience to handle network of 50-60 dealers Clear understanding of channel sales, market and complexities Work in association with distributions Able to report through applications. Required Candidate profile 4 years of sales exp out of which at least 2year must be in dealer network in Bath fittings industry Category : All Segment(Plumbing, PTMT & Tanks) Interact & build up business in assigned territory
Posted 1 month ago
0 years
3 - 6 Lacs
Sonipat
On-site
contact no-9050560690 emaili id-operations@sarthakengineering.com Core Sales Skills Lead Generation & Prospecting – Finding and qualifying potential international clients. Sales Negotiation – Confidently handling price discussions, objections, and closing deals. CRM Proficiency – Experience with tools like Salesforce, HubSpot, or Zoho CRM. Product Knowledge – Deep understanding of what you're selling, tailored to global markets. International & Cultural Competence Cross-Cultural Communication – Understanding and adapting to cultural differences in business behavior. Foreign Language Skills – Bonus if fluent in widely spoken languages like Spanish, French, Mandarin, or Arabic. Global Market Awareness – Knowledge of market trends, trade policies, and competitor landscape in various regions. Business & Analytical Skills Market Research & Analysis – Identifying new regions, industries, or niches for expansion. Data Interpretation – Using sales metrics to optimize performance and forecast revenues. Pricing Strategy – Adapting pricing models for different regions based on economic and competitive factors. Client Relationship Management Networking & Outreach – Building long-term relationships with distributors, agents, and clients. Customer Service Orientation – Ensuring client satisfaction and repeat business internationally. After-Sales Support – Coordinating with internal teams for logistics, payments, and troubleshooting. Professional Skills Communication (Verbal & Written) – Clear, persuasive messaging with international clients. Presentation Skills – Delivering engaging product demos and sales pitches. Time Management & Organization – Handling multiple international time zones, meetings, and follow-ups. Travel & Flexibility Willingness to Travel Internationally – Frequently attending trade shows, exhibitions, and client meetings abroad. Adaptability – Adjusting to changing regulations, markets, or customer needs. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Compensation Package: Yearly bonus Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 09050560690 Expected Start Date: 15/07/2025
Posted 1 month ago
4.0 years
3 - 5 Lacs
Sonipat
On-site
Mechanical Technician Engineer. ITI/Diploma holder in mechanical trade. 4 to 8 years of experience working in a machine shop, with proficiency in operating machines and handling measuring instruments. Mechanical maintenance engineer(Hydrolic machines) required mangolpuri, rohini, delhi Qualification- Diploma/ITT Any Mechanical Exp- Minimum 4yr to 8yrs Salary- upto 45k 6 Days working Role: Maintenance Engineer Industry Type: Manufacturing (Sheet Metal ) Department: Production, Manufacturing & Engineering Education key skills Breakdown Maintenance Machine Maintenance Mechanical Maintenance Maintenance Engineering Corrective Maintenance Breakdown Analysis Predictive Maintenance Plant Maintenance Maintenance Planning Hydraulic Maintenance Reference by :- Shri Ganga Placement Services Narela Email :- sgfms2015@gmail.com Contact No:- +91-7053700304 – 305 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
2.0 years
2 - 2 Lacs
Sonipat
On-site
Thukral Electric Bikes Pvt. Ltd. is India’s No.1 E-Rickshaw & E-Loader manufacturer, delivering high-quality electric vehicles trusted by customers nationwide. We are expanding our dealer network across India. Job Type: Full-time Pay: ₹17,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Schedule: Day shift Morning shift Experience: 5 month: 2 years (Required) Work Location: In person Speak with the employer +91 7303883314 Application Deadline: 15/07/2025
Posted 1 month ago
0 years
5 - 6 Lacs
Sonipat
On-site
Position: -Production Manager-Quality Control Location - Rai ,Sonipat (Prefer Nearby candidate) Experience - 10 - 15 Yrs Female Preference Requirement: We are seeking an experienced and dedicated Production Manager cum Quality Controller to oversee production operations and ensure quality standards in our grains milling unit. The ideal candidate should have strong technical expertise in grain processing and quality management, mandatory in grains mills/FMCG sector Interested candidate share your resume at Hr@Banacooverseas.net or 9971398651 (Karishma) Job Type: Full-time Pay: ₹45,000.00 - ₹55,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
1 - 1 Lacs
Sonipat
On-site
Key Responsibilities: Make outbound calls to potential and existing customers. Handle inbound queries and resolve customer issues efficiently. Provide product/service information and generate interest. Follow up on leads and maintain a database of customer information. Schedule appointments or demos, if required. Maintain call logs and prepare call reports. Meet daily/weekly/monthly call and conversion targets. Requirements: Good communication skills in [English/Hindi/Regional Language]. Basic computer knowledge (MS Excel, CRM, etc.). Positive attitude and ability to handle rejection. Target-oriented and customer-focused approach. Prior telecalling or sales experience is a plus. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Flexible schedule Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 month ago
5.0 years
7 - 8 Lacs
Sonipat
On-site
We’re Hiring – MIS Head (Rubber Manufacturing Industry) We are looking for a skilled and experienced MIS Head to join a reputed rubber manufacturing company based in Kundli, Sonipat (Haryana) . Position : MIS Head Location : Kundli, Sonipat, Haryana Industry : Rubber / Manufacturing Experience : Minimum 5 Years (Manufacturing Industry Mandatory) Skills : Good English Communication Required Key Responsibilities : Manage, analyze, and report daily production and operational data Ensure accuracy in data systems and MIS reporting Coordinate with departments for real-time information Support management in data-driven decisions Interested candidates can share their CV at: WhatsApp: +91 99991 60772 Best Regards, Wenzot Team Job Type: Permanent Pay: ₹60,000.00 - ₹70,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
9 - 10 Lacs
Sonipat
On-site
We’re Hiring – Plant Head (Rubber Manufacturing Industry) We are looking for an experienced and dynamic Plant Head to lead operations at a well-established Rubber Manufacturing Industry located in Kundli, Sonipat, Haryana . Position : Plant Head Location : Kundli, Sonipat, Haryana Industry : Rubber Manufacturing Requirement : Good English Communication Experience : Only candidates from the rubber manufacturing industry will be considered Key Responsibilities : Oversee entire plant operations and production processes Ensure quality, safety, and efficiency standards Lead and manage the plant workforce Coordinate with departments for smooth execution Interested candidates can share their CV at: WhatsApp: +91 96673 98085 Best Regards, Rahul Wenzot Group Job Type: Permanent Pay: ₹80,000.00 - ₹90,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
1 - 3 Lacs
Sonipat
On-site
Urgent Requirement ShreeJee Placement B.TECH Mechanical Male Knowledge - Seat Metal , Automobiles Fresher & Experience both required Salary - 20k to 25k Timing - 9 to 6 Location - Nathupura , Sonipat Contact - 8199838873 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
3 - 4 Lacs
Sonipat
On-site
A mechanical design engineer creates, develops, and tests mechanical systems and components, ensuring they meet functional and safety standards. They utilize CAD software to design, refine, and document their work, and often collaborate with other engineers and stakeholders. Responsibilities include leading design projects, conducting research, performing calculations, and troubleshooting problems. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Yearly bonus Work Location: In person
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Sonipat
Work from Office
About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Sonipat
Work from Office
We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.
Posted 1 month ago
8.0 - 11.0 years
5 - 8 Lacs
Sonipat
Remote
The Regional Sales Manager - North Zone is a critical leadership role responsible for overseeing the sales and marketing operations in the assigned zone. This position requires strategic planning, team management, and effective execution of sales initiatives to meet and exceed revenue targets. Location: North Zone - J&K, H.P., PUNJAB, HARYANA, DELHI, U.P. U.K. Qualification : Any Graduate Experience : Minimum 8 years Salary : Up to 8.50 LPA (Depending on the Interview) TA/DA: Maximum 2,500 per day + local ticket reimbursement Relevant Industries Experience: Agricultural Equipment Agricultural Engine Manufacturing Drip Irrigation Submersible Pumps Pesticides Generator Sets Key Responsibilities: Manage a team of 10-15 marketing personnel and take full ownership of the assigned zone. Establish new distributor/dealer networks and drive sales in untapped areas, including government projects. Monitor distributor stock, orders, and scheme utilization. Conduct dealer visits independently or with ASMs and sales executives. Travel 18+ days/month; remaining days at head office/branch/depot. Track, evaluate, and guide ASMs and sales executives on performance and activities. Submit area reports, analyze monthly targets vs. achievements, and plan equipment-wise sales goals. Focus on team development and succession planning
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
Sonipat
Work from Office
Job Title: Field Sales Executive We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Training: 30-days comprehensive training in Kolkata on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler) What We Offer: Opportunity to work with India's leading eyewear brand Competitive compensation and incentives Comprehensive training and support Chance to make a difference in customers' lives through vision care
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Sonipat
Work from Office
JOB DESCRIPTION-OPTOMETRIST Title Optometrist/Sr. Optometrist About the Role At Lenskart, the role of an Optometrist goes beyond just eye check-ups. It also encompasses sales as a key responsibility. The Optometrist plays a crucial role in providing technical expertise through eye examinations, dispensing and diagnosis, while also driving product sales, performing stocktakes, and adhering to SOPs to ensure an outstanding customer experience. Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively
Posted 1 month ago
1.0 - 3.0 years
2 - 2 Lacs
Sonipat
Work from Office
Please find the details for your reference to Sales Associate. Position - Retail Sales Associate (Work from Store) Qualification - Graduation must. Exp - 1-2 Years in Retail Store Sales. Location - Open for any locations of Kolkata. It can be in North, Central or South Kolkata. Location - 20 days of Training in Lenskart Academy Gurgaon. Perks - Ontime fixed salary + Attractive Incentives + PF + ESI +Rewards +Recognition Requirements and skills Proven experience as a sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints
Posted 1 month ago
5.0 - 10.0 years
9 - 15 Lacs
Sonipat
Work from Office
Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.
Posted 1 month ago
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