193 Jobs in Kalyani - Page 8

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Key Responsibilities: Learner Advocacy: Act as the primary advocate for the learner ensuring content assets meet their needs. Strategic Alignment: Integrate business and technology strategies into the learning solutions. Stakeholder Management: Balance inputs from various stakeholders, such as Technology Product Management, Technical Marketing, Professional Services, and Global Support. Continuous Improvement: Evolve learning solutions for role-based delivery. Technical Content Strategy: Develop and administer the technical content strategy. Quality Assurance: Ensure product quality and composition. Backlog Alignment: Align team backlog with customer and stakeholder needs. Content Development: Perform curation and development activities to assemble learning materials for content presentation, practice, and assessment. Learning Analysis: Conduct learning analysis to identify gaps and improve learning solutions. Feedback Integration: Analyze learning consumption and feedback surveys to ensure materials remain relevant and effective, and report trends to technical content development leaders, advising on what needs to be added to the backlog and prioritized. Key Behaviors and Attitudes: Strong Leadership: Demonstrate strong leadership skills in guiding the team and influencing stakeholders. Strategic Thinking: Exhibit strategic thinking in aligning learning solutions with business and technology strategies. Continuous Improvement: Commit to continuous improvement in processes, products, and personal development. Customer Satisfaction: Prioritize customer satisfaction in all aspects of the role. Flexibility: Show flexibility in fulfilling content development needs and adapting to changing requirements. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

- Managing the life insurance sales through assigned Bank Branches. - Coordinating between Bank and company from Lead generation to policy conversion. - Generate business through the Lead - Close the leads provided by Company Required Candidate profile - BFSI experience preferred - need at-least 2 years of experience - Age 21-44 Perks and benefits • Paid Leave • Incentive • Allowances • Insurance

Job Summary: We are seeking a highly skilled and experienced Sr. Telephony Engineer to join our team. The ideal candidate will be responsible for creating and designing automation, integrating with other systems, developing BOTS, and leveraging AI to advance our voice technologies. Proficiency in Python and coding is a plus. The Sr. Telephony Engineer will manage voice projects and technical implementations related to telecommunications systems, ensuring minimal client disruption. Key Responsibilities: Create and design automation solutions for telephony systems. Integrate telephony systems with other enterprise systems. Develop and implement BOTS and AI solutions to enhance voice technologies. Manage voice projects and technical implementations with minimal client disruption. Provide day-to-day support for telecommunications equipment, networking, SIP, and tools. Build call flows and administer Genesys Cloud Contact Center and MS Teams. Support CRM (Salesforce) systems. Develop long-range strategies for telecommunications equipment, networks, and tools. Manage documentation related to telecommunications infrastructure and services. Provide technical guidance to team members and clients. Research, recommend, and implement telecommunications equipment and services. Troubleshoot and resolve complex hardware, software, and application problems. Qualifications: Bachelors Degree in a technical or business field or equivalent specialized training or experience. 6 to 10 years of experience in telecommunications or equivalent. 2 years of IP-specific telephony experience or equivalent. Knowledge of scripting programming languages such as Python and PowerShell. Experience with contact center IT operations. Strong project management and interpersonal skills. Expert knowledge of telecommunications principles and data networks. Preferred Skills: Experience with Genesys Cloud and MS Teams calling technology. Knowledge of Audiocodes and SIP trunk routing. Working knowledge of T-SQL programming. Working knowledge of API programming. Genesys Cloud certification and/or MS Teams Certification. Work Schedule: UK Shift On call support (24/7) as per pre-determined roster Required Skills: Telecommunications Expertise: Expert knowledge of telecommunications principles and concepts, including IP telecommunications standard topologies and physical specifications. Data Networks: Expert knowledge of data networks, including OEI model, routing, switching, IP addressing, QoS, and PoE. Scripting and Programming: Proficiency in scripting programming languages such as Python, MS Graph, and PowerShell. Audiocodes and SIP Trunk Routing: Experience with Audiocodes and SIP trunk routing. T-SQL Programming: Working knowledge of T-SQL programming. Project Management: Strong project management skills to handle multiple assignments and projects effectively. Interpersonal Skills: Strong interpersonal skills to work closely with team members and clients. Technical Troubleshooting: Strong technical and troubleshooting skills to resolve complex hardware, software, and application problems. Vendor Management: Ability to manage telecommunications vendors and work closely with various organizations to design and implement communications solutions. Telephony AI Skills: Experience with AI technologies in telephony, including natural language processing (NLP) and machine learning (ML) to enhance voice recognition and response systems. Integration and Automation: Expertise in integrating telephony systems with AI-driven automation tools to streamline processes and improve efficiency. Voice Technology Innovation: Knowledge of emerging voice technologies and the ability to implement innovative solutions to advance telephony systems.

About the Role: As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to manage and resolve complex operational and administrative challenges. You will be a key player in improving customer service processes and ensuring outstanding customer experiences at a strategic level. Responsibilities: Resolve high-impact and complex customer issues. Develop and implement customer service strategies. Lead and coordinate large-scale projects aimed at process improvement. Provide expert advice and guidance to junior associates and supervisors. Create and deliver in-depth training programs. Monitor and evaluate performance metrics to identify areas for improvement. Collaborate with cross-functional teams to enhance customer satisfaction. Ensure compliance with company policies and industry regulations. Implement and monitor quality assurance standards. Serve as a subject matter expert in operational and administrative processes. Skills: Expert Communication: Exceptional ability in all forms of communication. Strategic Insight: In-depth understanding of customer service strategies. Advanced Problem-Solving: Mastery in resolving complex and high-impact issues. Leadership & Mentorship: Strong ability to guide and develop team members. Project Management: Skilled in planning, executing, and managing large-scale projects. Analytical Proficiency: Advanced capability in data analysis and metrics evaluation. Quality Assurance: Expert understanding of QA standards and practices. Regulatory Knowledge: Thorough knowledge of industry regulations and compliance. Requires extensive knowledge and has advanced skills and expertise in operational or administrative processes and activities Generates potential solutions to complex operational or administrative problems; looks beyond the immediate problem to the broader implications of actions or decisions Completes operational or administrative work with minimal supervision; may work autonomously without established procedures and practices Communicates important and/or sensitive information and negotiates with higher levels in other departments and/or outside organizations May coordinate the work of others, but is not a supervisor

About the Role: As a Manager, HR Service Delivery, you will be at the frontline of our HR operations, managing a team that handles essential human resource services such as payroll, benefits, and other transactions. Your role is instrumental in ensuring smooth and efficient service center operations, while maintaining adherence to established standards and procedures. By addressing employee queries and overseeing transactional processes, you will contribute significantly to the overall effectiveness and responsiveness of our HR service delivery. Responsibilities: Oversee daily HR service delivery activities, including payroll, benefits administration, and other transactions. Supervise a team of entry-level professionals, providing guidance and resolving issues as they arise. Ensure compliance with established service standards and procedures. Address and resolve employee questions and concerns promptly. Coordinate with HR information systems to ensure accurate data handling. Maintain efficiency by monitoring service center operations and suggesting improvements. Assist in the implementation of new HR programs and services. Ensure accurate processing of payroll and benefits claims. Monitor transaction processes to ensure they meet required timelines and accuracy standards. Provide training and development opportunities for team members to enhance their skills. Skills: HR Systems Knowledge: Understanding of HR information systems and their role in service delivery. Communication: Effective verbal and written communication for interacting with team members and employees. Problem-Solving: Ability to address and resolve employee queries and issues efficiently. Team Management: Basic skills in supervising and guiding entry-level professionals. Time Management: Prioritizing tasks and managing time to meet deadlines. Attention to Detail: Ensuring accuracy in transaction processing and data handling. Training and Development: Basic skills in identifying and facilitating team member development. Compliance Understanding: Knowledge of relevant laws and regulations affecting HR services. Day-to-day oversight of homogenous support team Supervises the daily activities of support team(s) or entry-level professionals, typically conducting structured and predictable work Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors; typically does not perform the work supervised Assignments are received as tasks to be completed Executes functional/departmental plans, applying required resources from own team to deliver objectives Work is guided by policies, procedures and the local business plan; receives review, guidance and oversight from manager Has accountability for individual performance results and hire/fire decisions, although may defer to higher levels for final decisions

1. Proposal Development and Research: o Lead assigned presales activities such as proposal documents, estimations, RFIs, etc. o Develop POCs for new projects and accounts, demonstrating the effectiveness and feasibility of instructional design solutions. o Collaborate with cross-functional teams to design and implement innovative prototypes that address client requirements. o Demonstrate interdisciplinary knowledge, cross-cultural competency, and expertise in design principles and practices. o Maintain a deep understanding of the edtech industry. o Leverage experience working with school districts, colleges, and universities to design program level courses, as well as workforce development trainings. 2. Project Delivery: o Implement of innovative instructional design strategies that enhance the companys competitive edge. o Utilize and apply comprehensive knowledge and experience across domains, including higher education, K-12, and enterprise, to relevant projects as needed. o Ensure alignment of instructional design projects with overall business objectives, contributing to the companys growth and success. o Onboard and train ID vendors, ensuring they understand project requirements and quality standards. o Provide effective oversight and support of vendor execution, resulting in highquality deliverables that meet project specifications and deadlines. o Ensure the functional delivery of assigned instructional design projects on time, within budget, and to the required quality standards. o Implement and adhere to quality assurance processes and standards. 3. Course/Product Audits: o Conduct comprehensive audits of courses and products to assess effectiveness, identify areas for improvement, and ensure alignment with instructional design standards. o Generate actionable insights and recommendations to enhance the quality and impact of learning materials. o Create training macro and micro designs, create training materials, and write functional specifications documents (FSD). 4. Thought Leadership: o Regularly contribute to Academians thought leadership by writing articles and posts on instructional design trends, best practices, and innovations. o Assist in developing the companys social media strategy and plan.

Are you searching for customer care executive jobs in Kalyani that offer career growth, stability, and an exciting opportunity to work in the booming Ecommerce sectorFusion CX, a global leader in customer experience transformation, is looking for talented individuals to join our team as customer care executives or customer service associates. This customer service role gives you the chance to support customers of a leading Ecommerce company, ensuring seamless interactions and high-quality service. A large number of positions are available for the Ecommerce customer care executive role in Kalyani; apply now! At Fusion CX, we believe in innovation, customer satisfaction, and empowering our employees. If you are looking for customer service jobs or call center jobs in Kalyani, this is your chance to become something more. Step into a fast-paced and dynamic work environment and become a customer experience specialist by joining us at Fusion CX. This Fusion CX Kalyani hiring is your opportunity to start or advance your career with a CX leader. With multiple positions available, we are hiring urgently apply today for Ecommerce customer care executive jobs in Kalyani! Job Description - Customer Care Executive As a customer service associate, you will: Assist customers with inquiries, product details, order-related concerns, refunds, and returns. Handle customer calls with professionalism and empathy, ensuring a high level of service. Support e-commerce operations by troubleshooting order processing issues and providing solutions. Use MS Office and Google tools to document customer interactions and maintain accurate records. Work collaboratively with team members to enhance customer experience and satisfaction. Apply analytical and logical reasoning to identify problems and propose solutions to vendors and suppliers. Note: Responsibilities may change based on business needs. Job Requirements - Customer Care Executive To excel in this customer service representative role, you should have: Minimum Education : Graduate degree in any discipline. Experience : Freshers and candidates with up to 6 months of relevant experience are welcome to apply for the role. Communication Skills : Strong verbal and written communication in English and Hindi or Bengali. Ecommerce Knowledge: Ecommerce experience and knowledge will be an additional advantage. Technical Skills : Basic proficiency in MS Office, Google Spreadsheets, and Documents. Customer Focus : A strong customer-oriented mindset with problem-solving skills. Logical Thinking : Ability to analyze customer/vendor concerns and suggest data-driven solutions. Availability : Willingness to work in flexible shifts in a fast-paced customer support environment. Why Join Fusion CX At Fusion CX, we offer more than just a job we provide a career with purpose, growth, and long-term opportunities. If you seek customer care executive jobs, diverse customer service jobs, or call center jobs in Kalyani, aim for more, join a customer experience transformation company, and grow. Here s why Fusion CX is the right place for you: Career Advancement Opportunities We provide structured training, mentorship, and IJP (Internal Job Posting) programs for multiple roles. Global Brand Exposure - Work with one of the top e-commerce companies, delivering world-class customer support. Supportive Work Culture - Be part of an energetic, inclusive, and innovation-driven environment where your contributions matter. Competitive Compensation Benefits - Enjoy a rewarding starting package, including contributions to the Provident Fund (PF) and other lucrative benefits for experienced candidates. If you re seeking Kalyani jobs that offer stability, career growth, and professional development, Fusion CX is the perfect place for you! Join our team today as an Ecommerce customer care executive and be part of a company that values talent, growth, and success. Apply now we are hiring urgently!

Are you passionate about empowering others through training? Do you have experience in the e-commerce sector and a background in training customer service teams? Step beyond the ordinary if you re looking for BPO trainer jobs in Kalyani or call center trainer jobs in Kalyani! Fusion CX has the perfect opportunity for you at Kalyani to join our team as an Ecommerce process trainer to build a CX specialist workforce ready to redefine customer experiences! We are searching for an experienced Ecommerce trainer in Kalyani who can develop and deliver impactful training sessions. At Fusion CX, we re focused on developing talent and driving performance, ensuring that every team member is equipped with the skills they need to excel. Join us and help create outstanding customer experiences! Job Description Ecommerce Trainer Key Responsibilities of the Ecommerce trainer in Fusion CX Kalyani: Responsible for conducting end-to-end training programs Deliver classroom and blended programs that add value to the learner and their business area Conduct refresher sessions to improve/maintain the CORE skills of the Customer Service CSRs on the operations floor Preparing and designing Training Materials Generates training reports Train new Customer Service CSRs in the area of Customer Service Skills/ Process Knowledge/Product Knowledge etc (CORE Training) Respond to and resolve issues arising out of interactions with Operations Conduct timely meetings with different LOBs to ensure open communication and devise an action plan to address issues/ concerns raised. Floor support as per the process requirements Coordination with different LOBs in preparation for TNA Feedback and sessions are to be conducted as per the requirement BQM Management Nesting Compliance. Job Requirements Ecommerce Trainer Skills and qualifications required to thrive as an Ecommerce process trainer in Fusion CX Kalyani: Graduate in any field Min 1-2 years experience in the telecom process/BPO industry (on paper) Willing to work in 24*7 shifts and 6 days a week. Ability to Work Flexible Schedules and Shifts. Excellent written, oral, and presentation skills, as well as proficiency in MS Office products.

Job description Hiring for Collection Officer for locations in Kalyani, Ranaghat, Nadia Based local CTC: 1.50 to 2.50 Lac/Annum + Incentives+ Conveyance You can share this with your friends as well who are looking for bank jobs Age Limit: 18 years to 32 Years Fresher's are also welcome. Experienced with collections background preferred. Education: 10th/ 12th/Under Graduates Bike & Driving License are mandatory Job Description: a) Collections as per targets defined. Biometric, smart card collections and collections of secured and unsecured loan. b) Provide the required customer support , timely and accurate collections c) Adhere to process of collections and ensure zero OD d) Responsible for managing the Collections, maintain/minimize the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries.Role & responsibilities Contact Person - Jayanta (Cluster Head) Contact Number - 6292196292

SEO & Digital Marketing Specialist to lead and execute strategies that drive organic growth, increase online visibility, and enhance digital engagement. The ideal candidate is a creative thinker with analytical skills, experienced in SEO,SMO

Company Name SBICAP Securities Limited Position Title & Department Home Loan Sales Executive Designation/ Grade Officer / Outsourced Reports To Home Loan Sales Manager Team Size NA Purpose of the Job Home Loan Sales Industry Preferably BFSI Nature of Business Dealing in Equities & Commodities Broking, Retail Assets and Distribution of Financial Product Company Profile SBICAP Securities Ltd (SSL) is the broking & distribution arm of the State Bank Group and a wholly owned subsidiary of SBI Capital Markets Ltd. The Company currently has in its fold a wide segment of clients including Banks, Financial Institutions, FIIs, Mutual Funds, Corporate, High Net worth Individuals, Non-Resident Indians and Retail domestic investors. Its product range covers Institutional and Retail Equity, Derivatives, Depository Participant services, On-Line trading and a wide variety of Retail Assets & Third Party Distribution products. Key Accountabilities Generate Home Loan leads from open market and through different channels. Develop and maintain relationship with clients for repeat business and referral/s Implement and develop sales activities to achieve target. Arrange loan events Handle product queries and service issues. Meeting clients, verify documents, process file, co-ordinate for sanction / disbursement of loan, personalized service to clients. Ensure the achievement of given business target. Key Competencies 1. A good team player 2. Co-ordination Skills 3. Result Oriented 4. Eye for details and completion of Documentation Qualification MBA/Graduate Experience Total Years of Experience : 2 - 3 years CTC 1.8 L to 2.75 L Cont. Details: Subhankar Ghosh - 9874562250 Jeevan Deep Building, 1 Middleton Street, Ground Floor, Near Maidan Metro Railway Station, Kolkata, West Bengal, 700071

Field Collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Field Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Basic Function The Wolters Kluwer Digital Experience Group (DXG) creates products and solutions for Wolters Kluwer businesses to serve professionals in the Legal, Tax, Heath, Finance and Compliance sectors. This wide and growing array of solutions supports business units in building and expanding their online product portfolios. The Digital Experience Group provides global leverage of industry and customer insight, driving technology capabilities for local product innovation. We have an open position for a Senior Software Engineer in the Digital Experience Group. This job provides a highly motivated candidate an opportunity to write code to build the foundation of our health analytics platform responsible for servicing millions of API calls per day. This effort has direct impact on the quality of an actual live project used by healthcare facilities throughout the U.S. ESSENTIAL DUTIES AND RESPONSIBILITIES Analyze business requirements and user stories and epics, design software solutions and develop system architectures to meet those requirements. Communicate technical solutions to business and technical staff. Manage closure of requirements, issues and defects and project backlogs. Responsible for contributing to the best practices and process for the SDLC including conducting peer-code reviews and design reviews. Work with project lead on prioritization, scope definition, cost & effort estimations, risk / issue resolutions for respective components/projects. Evaluate, recommend, and implement new technologies for software development. Stay abreast of current trends and technologies and introduce them into the Digital Experience Group development process. Technical Skills: Minimum 5 years of experience of professional software development experience Minimum 5 years of experience required: C#, .NET Core, ASP.NET Web APIs Node JS Experience is highly preferred Experience with a wide range of cloud database technologies i.e., AURORA (PostgreSQL, MySQL), NoSQL (Dynamo DB), Amazon Relation Database Services (RDS), and/or Microsoft Azure SQL Database Experience with building and scaling distributed, highly available systems Experience with cloud services on AWS or Azure (EKS / Aurora DB / S3 / SQS / EC2 / IAM / Lambda) Experience with writing REST APIs. (GraphQL experience is a plus) Experience creating unit tests and either Test Driven or Behavior Driven development processes Thorough understanding of software development processes and procedures. Experience with data streams, event driven development, Kafka, reactive programming is plus Bonus points if you can show us a project you worked on in Github Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: About the job Job Description: Position Title: R&D Engineer Software, 4 Location: Bangalore , India Business Summary: VMware by Broadcom, is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. A pioneer in the use of virtualization and automation technologies, VMware by Broadcom simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and Private AI. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow, today. Avi Load Balancer, delivers software-defined application load balancing services with global server load balancing, Intelligent Web Application Firewall(iWAF), advanced analytics and monitoring, intelligent automation and elasticity with multi-cloud data fabrics. It also integrates seamlessly with API driven automation and orchestration tools such as Ansible and Terraform. It completes and enables enterprises digital transformation. We deliver the industry s only complete software-defined networking stack from L2-L7 built for the modern multi-cloud era leveraging a common architectural foundation. Job Role and Responsibilities: Embark on an exciting journey with Broadcom as a Senior Member of Technical Staff within Application Networking And Security Division(ANS) Business Unit. You will be a part of the Avi Load Balancer team responsible for delivering innovative and performant solutions in DevOps and Test Automation Infrastructure Team. We are looking for a passionate and skilled DevOps and Test Automation Infrastructure Engineer to join our team. This role will be responsible for developing, maintaining, and optimizing the infrastructure required to support automated testing and the continuous integration/continuous deployment (CI/CD) pipeline for our software products. You will collaborate with both development and QA teams to ensure robust, scalable, and reliable test environments and tools. As a Senior Member of Technical Staff, you will: Design, setup and configure, robust infrastructure to test L4-L7 level load balancer to ensure high performance and reliability. Design & Implement Tools for Analysis for Customers as well as Internal stakeholders Build automation framework to allow software engineers and test engineers to create test case, write test script, and execute tests. Help Engineers in writing/prototyping test scripts for their respective features. Develop and write various Automation tools as per requirement to facilitate automation. Design, deploy, and maintain our Kubernetes infrastructure Work with developers to implement CI/CD pipelines Automate tasks and processes to improve efficiency Identify areas where scripting and automation can improve network operations and suggest appropriate solutions Collaborate with Subject Matter Experts (SMEs) to ensure network requirements are met and automated as needed Stay up to date with networking trends and technologies, recommending improvements as necessary Provide technical support and guidance to team members and stakeholders Drive discussions independently with Product Managers (PMs), field engineering teams, support staff, and customers to ensure alignment and address requirements effectively. Qualifications: Bachelor s degree in Computer science, Engineering, or a related field. Over 8-12 years of experience as a Software engineer with a solid foundation in test design methodology principles. Experience with network testing and debugging tools, along with a thorough understanding of L2, L3, and L4 protocols, as well as switching, routing, and TCP/IP. Proficient in Programming ,scripting preferably using Python or Go. Prior experience with automation using REST API is a plus. Prior experience in devops or testing will be preferred. Working knowledge of VMware technologies (such as AVI, VMware Cloud Foundation), including Hypervisors Familiar with Jenkins and GIT for version control and network automation, with familiarity in CI/CD methodologies and tools being beneficial. Knowledge of Public Cloud, Linux Systems and Kubernetes areas is a plus Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

About the Role: As a Senior Software Test Automation Engineer, you will take on more advanced testing responsibilities and contribute significantly to our quality assurance efforts. Your expertise will help create robust test automation solutions, ensuring software reliability and performance. You will play a crucial role in mentoring junior team members and driving continuous improvement in our testing processes. Responsibilities: Lead the design and execution of complex automated test cases. Develop and maintain test automation frameworks and scripts. Mentor junior team members and provide guidance on best practices. Analyse test results and identify opportunities for test coverage improvements. Participate in code reviews and collaborate with developers on testing strategies. Execute performance and load testing using appropriate tools. Implement automated regression testing into CI/CD pipelines. Troubleshoot and resolve intricate automation challenges. Document test processes and outcomes for future reference. Contribute to the continuous improvement of test methodologies and procedures. Education: Bachelor s degree in Computer Science, Information Technology, MIS, or related field Skills and Experience: 6+ years of experience in Software industry with strong experience in design, development, and implementation of quality assurance standards for software testing Advanced Programming: Strong proficiency in programming languages like Java or Python. Strong knowledge and experience on Automation tools like Selenium/Tosca Complex Test Design: Ability to design and implement sophisticated test scenarios. Strong knowledge of Test Design tools like QTest. Test Automation Architecture: In-depth knowledge of automation frameworks (e.g., Tosca, Selenium). Strong Knowledge of CI/CD pipelines. Performance Analysis: Skills in using tools like LoadRunner or JMeter for performance testing. Mentorship: Capability to provide guidance and mentorship to junior team members. Problem Solving: Strong problem-solving skills to address automation issues. Continuous Integration: Advanced understanding of CI/CD tools like Jenkins or GitLab. Collaboration: Excellent team collaboration and communication skills. Strong knowledge of Project management tools like JIRA Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

About the Role: As a Software Test Automation Engineer, you will perform a wider range of testing tasks with greater autonomy. You will help design test cases, execute them, and report on their effectiveness. Your contributions will directly impact our ability to deliver high-quality software solutions, making you an invaluable team member in our quality assurance efforts. Responsibilities: Design and implement automated test cases based on software requirements. Execute and analyse automated test results, logging defects as necessary. Collaborate with developers and QA team members to refine testing strategies. Maintain and update existing test scripts for improved accuracy and coverage. Assist in integrating automated tests into the CI/CD pipeline. Participate in test case reviews and provide constructive feedback. Conduct basic performance and load testing activities. Support troubleshooting and resolution of automation issues. Contribute to the development and maintenance of test plans and test cases. Provide input on improving test automation frameworks and tools. Education: Bachelor s degree in Computer Science, Information Technology, MIS, or related field Skills and Experience: 3+ years of experience in design, development, and implementation of quality assurance standards for software testing Intermediate Programming: Proficient in programming languages like Java or Python. Test Automation Frameworks: Knowledgeable in frameworks such as Tosca/Selenium, TestNG, or JUnit. CI/CD Integration: Understanding of integrating tests into CI/CD pipelines (e.g., Jenkins). Performance Testing: Basic skills in conducting performance tests. Defect Management: Effective use of bug tracking and management tools (e.g., JIRA). Analytical Thinking: Strong ability to analyze and interpret test results. Communication: Effective verbal and written communication skills. Team Collaboration: Proven ability to work well in team settings Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwers market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. The R ole Collaborate with the Financial Manager at Wolters Kluwer FSS to identify financial needs and strategic directions for the organization, focusing on optimizing performance and driving strategic initiatives. Aid in identifying business unit opportunities and challenges to enhance overall performance, contributing to strategic initiatives, and improving financial outcomes. Provide analytical and strategic support to align Business Unit efforts towards various processes in Customer Lifecycle Management, such as New Sales and Pipeline Reporting, renewal management, pricing, retention, and risk management. Develop and maintain revenue models encompassing the aforementioned areas, creating early indicators for both risks and opportunities . Support Business Unit Finance Teams in Financial Planning and Analysis (FP&A), including tasks related to Financial Planning, Financial Reporting, and Financial Analysis . Manage and report on the annual budget, while providing regular updates through monthly and quarterly analyses like Outlook and Latest Estimates (LEs) and contributing to the 3-year Vision and Strategy Process (VSP). Emphasize reporting on Business Unit performance, focusing on revenue and the various metrics driving revenue as a critical aspect of the role . Key R esponsibilities Understanding Volume Impact and Cost Correlations Utilizing Data Analysis to comprehend volume impact due to customer behavior , including revenue/volumes across customer segments, product usage behavior , and seasonal fluctuations. Also, identifying correlations between volume and variable costs, temporary help, and overtime costs. Revenue Management Analyze and monitor revenue streams across various customer segments and product lines . Utilize data analysis to understand and forecast revenue trends, identifying opportunities for growth and improvement. Support pricing strategies and tactics to optimize revenue and market competitiveness. Collaborate with sales, marketing, and finance teams to align revenue goals with business strategies. Financial system Understanding of existing financial reporting systems and assisting in the migration to new applications Cost Per Unit Analysis Conducting Cost per Unit analysis to evaluate operational expenses. Planning & Forecasting Creating forecast models based on historical trends, vendor invoices, and volumes & analyzing how actuals are tracking to proposed forecasts. Business Performance Enhancement Contributing to identifying business unit opportunities and challenges for enhanced performance. C ollaborating with leaders to identify new business models and workflows . Cultivating Expertise and Upholding Corporate Integrity E ffective communication in various formats, upholding corporate values, fostering positive relationships with customers and colleagues, and maintaining a reputation for competence, integrity, and professionalism . Education: Minimum: Bachelor s degree in finance accounting , or economics or data analytics or 2 years of experience in finance, accounting, or consulting role Preferred: Master s Degree/MBA in finance, accounting, or economics or data analysis with 2 years of experience in finance, accounting, or consulting role Experience, Knowledge, and Tools Finance Decision Support. Knowledge of ERP Data Analysis KPI Development, Maintenance and Reporting Financial analysis, forecasting and business performance modelling. Reporting: cash flow, profit, and loss, and ad hoc. Expert in MS Office products, especially Excel and PowerPoint Preferred Knowledge: Expert knowledge of SQL queries; understanding of SQL Databases and Data Structures Hyperion usage and familiarity. Advance Excel formulas with ability to handle large data set (Nested if, Index match, Macros Sas/R, Python, Time Series, Regression Analysis will be an added advantage. General understanding of any Visualization tools like Power BI/Tableau etc; Microsoft Access Physical Demands Minimum 2 days a week of working from Pune- Kalyani Nagar office (Mondays & Tuesdays) . The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements . Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Essential Duties and responsibilities Develop and maintain modern UI applications using typescript, React.js and NodeJS Implement security best practices for web applications, including authentication and authorization mechanisms Work with Kibana for log analysis and monitoring Optimize UI performance, build responsive applications and ensure cross-browser compatibility Participate in Agile development, peer code reviews, estimation and sprint planning. Actively participates in architectural discussions and ensures that designs follow the approved architectural patterns. Continually learn about new technologies, generate new ideas and improve the use of technology in the product. Job Qualifications Education: Bachelor s degree in Computer Science, Information Technology, MIS, or related field. Tasks and responsibilities: Develop and maintain modern UI applications using typescript, React.js and NodeJS Implement security best practices for web applications, including authentication and authorization mechanisms Work with Kibana for log analysis and monitoring Optimize UI performance, build responsive applications and ensure cross-browser compatibility Participate in Agile development, peer code reviews, estimation and sprint planning Experience: Minimum of 10 years of experience in the software industry with 3+ years of experience as technical team lead Experience in working in agile teams using technologies like React.Js, Node.JS, typescript and different kind of datastores. Strong UI expertise, a deep understanding of frontend frameworks, and experience working with modern cloud-based applications Key Skills: Web Technologies: HTML, CSS, JavaScript, TypeScript Backend & API Integration: Node.js creation of RESTful APIs (and orchestration) Cloud & DevOps: Docker, Jira, Git, Rush, (we use infra as code but run containers for local development) Security & Logging: Security Best Practices, ELK, Kibana Version Control & Build Tools: GitHub/BitBucket Hands-on experience with AWS, Docker, and CI/CD pipelines Mandatory Skills: Strong experience in Typescript, React.js and NodeJS Proficiency in HTML, CSS, and JavaScript Knowledge of Security best practices (e.g., authentication, authorization, secure coding) Strong experience in Unit Testing (vitest, Cypress) and Logging frameworks Competencies/Soft skills: Critical thinkers who like engineering challenges. Proficiency in English. Both verbal and written. Working in an international environment with different cultures. Proactive and not afraid to reach out to other teams for help and suggestions. Being able to show and present both problems and great solutions. Supplemental skills Design for accessibility. Work with MS copilot to enhance productivity Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.