Jewelry Store Manager

This role is for one of the Weekday's clients

Salary range: Rs 600000 - Rs 750000 (ie INR 6-7.5 LPA)

Requirements

Key Responsibilities

• Deliver an outstanding customer experience by ensuring personalized service, deep product knowledge, and consistent service excellence across all touchpoints
• Drive store sales performance by setting targets, tracking KPIs, and implementing effective sales strategies to achieve and exceed revenue goals
• Lead, mentor, and motivate the store team to build a high-performing, customer-centric culture
• Oversee daily store operations, including inventory management, visual merchandising, cash handling, and compliance with retail standards
• Ensure smooth execution of store processes, policies, and SOPs to maintain operational efficiency and brand consistency
• Build long-term customer relationships, encouraging repeat business and brand loyalty through trust and service quality
• Coordinate with internal stakeholders to support marketing initiatives, promotions, and brand launches at the store level
• Monitor market trends, customer preferences, and competitor activity to identify opportunities for growth and improvement
• Maintain high standards of store presentation, hygiene, and luxury aesthetics in line with brand guidelines
  

What Makes You a Great Fit

• 5-7+ years of experience in store or boutique management, preferably within fine jewellery or luxury retail
• Strong expertise in customer satisfaction, service excellence, and relationship-driven sales
• Proven ability to manage store operations while driving consistent sales performance
• Excellent communication skills with the confidence to engage diverse customers and lead teams effectively
• Demonstrated leadership qualities with a passion for team building, coaching, and performance management
• Results-oriented mindset with the ability to balance business goals and premium customer experiences
• High attention to detail, strong organizational skills, and the ability to multitask in a fast-paced retail environment
• Prior exposure to luxury retail, premium brands, or fine jewellery is an added advantage