799 Ivr Jobs - Page 14

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address ch...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address ch...

Job_Description":" Job Responsibilities: 1. Own client success KPIs (e.g., recovery %, engagement %, contactability, conversion rates) for assigned voicebot campaigns. 2. Track and monitor bot performance using dashboards, reports, and campaign data. 3. Proactively identify gaps in performance and collaborate internally to improve bot logic, campaign structure, or retry strategies. 4. Build a deep understanding of voicebot workflows across collections, service, and promotional use cases. 5. Translate data into compelling narratives and recommendations for client stakeholders. 6. Proactively identify opportunities for improving bot performance (e.g., IVR flow enhancements, retry logics, segme...

Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! Must be available to work on-site at ou...

IVR Coder WFH Both certified or non certified Exp 1+yrs IMMEDIATE JOINERS PREFERRED VIRTUAL INTERVIEW SALARY BEST HIKE

Architecture & Build: Design, customize, and extend Twilio Flex using ReactJS and Twilio APIs (TwiML, Studio, Task Routing). Omnichannel Flows: Implement and optimize IVR, ACD, and Dialer workflows; enable voice, chat, SMS, and digital channels with

Capgemini is looking for a highly motivated and detail-oriented Operational Support Analyst I to join a top 10 US Insurance Carrier. In this role, you will be responsible for providing Incident Management Support (L1), triaging issues, offering ServiceNow Ticket Support, conducting research and analytics to support various initiatives, listening to IVR calls to provide proactive recommendations for tuning and improvement, maintaining documentation, participating in UAT Testing, and supporting initial validation activities after a production deployment. You will also be tasked with monitoring KPIs, tracking the actual value of deployed change requests, participating in Inspect & Adapt, and ow...

As a Lead BizOps at our company, you will play a crucial role in project management with a strong emphasis on technical proficiency. Your responsibilities will include managing small teams, handling project communication, and ensuring the successful delivery of projects within designated timelines. A solid understanding of Value-Added Services (VAS) business operations and prior experience in team leadership will be key to excelling in this role. You should possess at least 6 years of experience in Technical Operations and Project Management. Managing projects from inception to execution, as well as overseeing all communication related to customer accounts, will be part of your daily tasks. ...

Miratech is seeking a skilled NICE CX-One Developer to contribute to a large-scale customer experience transformation initiative for a Global leader in the Healthcare industry. In this role, you will design and implement NICE-based routing solutions, develop secure and compliant IVR applications, and play a key role in the migration of legacy call center systems to modern omnichannel platforms. You'll work closely with cross-functional teams to troubleshoot complex issues, optimize customer journeys, and ensure seamless system integrations. This is a high-impact opportunity to apply your technical expertise in a mission-critical environment, helping shape intuitive and efficient customer int...

Accounts Receivable Executive Mid Shift - Jobs in Chennai Accounts Receivable Executive - Mid Shift - Chennai Boost your career prospects with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn, and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits. Job Description Responsible for resolving escalated cases Review the claim allocated and check status by calling the payer or through IVR /Web Portal Ask a series of relevant questions depending on the issue with the claim and record the responses Prep...

Job Description Responsible for resolving escalated cases Review the claim allocated and check the status by calling the payer or through IVR /Web Portal Ask a series of relevant questions depending on the issue with the claim and record the responses Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers Take appropriate action and post the notes on the customer s revenue cycle platform Use appropriate client-specific call note standards for documentation Perform aging analysis, understand days in A/R, top reasons for denials and provide reports to clients as needed Adhere to MBW s information security guidelines Be in the center of ethical ...

Senior Accounts Receivable Callers (Senior AR Callers) - Chennai Grow your career as an AR caller with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring. We offer you a competitive compensation package along with the opportunity to learn on the job, develop knowledge on the process, and grow your career. Do you have excellent spoken English skills and some experience as an account receivables callerApply now! Job Description Review the claim allocated and check status by calling the payer or through IVR /Web Portal Ask a series of relevant questions depending on the issue with the claim and record the responses Prepare ...

Accounts Receivable (AR) Analyst - Medical Billing Jobs Accounts Receivable Analyst - Chennai Boost your career prospects with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn, and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits. Job Description Responsible for resolving escalated cases Review the claim allocated and check status by calling the payer or through IVR /Web Portal Ask a series of relevant questions depending on the issue with the claim and record the responses Prepare call notes, ...

Accounts Receivable Callers (AR Callers) - Night Shift Accounts Receivable Callers - (AR Callers) - Night Shift Kick start your career as an Accounts Receivable caller with Medical Billing Wholesalers, one of the fastest-growing offshore medical billing companies. As an AR caller, your responsibilities will revolve around making calls to insurance companies to follow-up on pending claims. Graduates with any degree & excellent spoken English skills can apply. At MBW, normal is truly boring. We offer you a competitive compensation package along with the opportunity to learn on the job, develop knowledge of the process, and grow your career. Explore accounts receivable jobs in Chennai with Medi...

We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses. Our platform integrates with telephony systems, CCaaS/CPaaS providers, and modern AI technologies to deliver seamless customer experiences. We are looking for a Telephony/VoIP Engineer who can accelerate our expertise in telephony infrastructure and voice technologies. Key Responsibilities Design, develop, and optimize telephony solutions integrating with Asterisk, FreeSWITCH, and other CPaaS platforms (Twilio, Vonage, Plivo, etc.). Architect scalable and reliable CCaaS/CPaaS workflows for inbound and outbound voice communication. Collaborate with AI/ML engineers to integ...

As a Senior Voice Integration Engineer at R Systems in Bangalore, with over 9 years of experience, you will play a crucial role in designing, developing, and implementing systems for real-time anomaly detection in voice recordings and data reconciliation workflows. Your expertise in C/C++ programming, algorithms, and data structures will be essential for this role. Your responsibilities will include hands-on experience with voice and data protocols such as SIP, SDP, RTP, CSTA/TSAPI, and NATS. You will lead and support integration efforts across telephony systems like Cisco, Avaya, Genesys, and Mitel, as well as implement and maintain CTI and CRM integrations to enhance contact center perform...

As a dynamic Presales Specialist, your primary focus will be on solving real customer problems rather than solely selling technology. Your passion for CPaaS, CCaaS, and digital innovation, coupled with the ability to think alongside customers, will make you an ideal candidate for this role. Having experience in BFSI and Telecom sectors would be an added advantage. Your responsibilities will include Solution Design & Client Engagement, where you will listen to customer needs, analyze requirements, and design tech solutions to drive customer success. You will also be involved in Technical Strategy & Product Delivery, building prototypes, tracking projects, and ensuring seamless integrations. C...

: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway,...

AI System Architecture: Design the architecture of the AI-powered agent including LLM-based conversation workflows, voice bots, and follow-up orchestration. Model Integration & Prompt Engineering: Leverage APIs from OpenAI, Anthropic, or deploy open models (e.g., LLaMA 3, Mistral). Implement effective prompt strategies and retrieval-augmented generation (RAG) pipelines for contextual responses. Data Pipelines & Knowledge Management: Build secure data pipelines to ingest, embed, and serve tenant-specific knowledge bases (FAQs, scripts, product docs) using vector databases (e.g., Pinecone, Weaviate). Voice & Text Interfaces: Implement and optimize multimodal agents (text + voice) using ASR (e....

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Cloud AI Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to dr...

As a Contact Center Operations Analyst with 5 to 12 years of experience, your role will primarily focus on contact center technologies such as CRM systems, IVR, ACD, and workforce management tools. You will be working with contact center managers and agents to understand their needs and challenges while effectively communicating with business stakeholders to gather requirements. You will be responsible for balancing long-term strategic goals with short-term operational needs and identifying opportunities to streamline contact center processes. Your duties will include developing user stories and acceptance criteria, partnering with cross-functional teams, and working with solution architects...

We are seeking VoIP engineer, who can manage VoIP Switches and VoIP PBX Systems. Candidate should have a deep knowledge in the Contact Center System and Business Communication System. and capable of handling business customers as well.

Collaborate with clients and internal account teams to gather requirements, understand business needs, and deliver tailored reporting solutions. Install, configure, and customize the company s software products in client environments Develop and enhance client-facing reports using tools, ensuring accuracy and performance. Leverage Python scripting to automate tasks and streamline implementation workflows. Work closely with cross-functional teams (QA, Development, Product) to stay aligned on feature changes and data impacts. Train customers and internal stakeholders on product features and best practices Document solutions, timelines, deliverables, and technical details to ensure clarity and ...

Were Hiring Medical Coders!!! Speciality:Radiology, IVR , Surgery, IPDRG, E&M, EM with ED Join our Operations Coding team in Chennai & Bangalore!!! Were looking for Certified Medical Coding professionals with experience. Open Positions: • Coders • Senior Coders IVR, EM( Coder, QA), Surgery( QA, Coder), IPDRG(QA, Coder), Radiology( QA, Coder), Anaesthesia , EM With ED Certification Mandatory Notice period acceptable Work from office Compensation: As per current standards Location: Chennai, Bangalore, Hyderabad Apply now: WhatsApp: 8667505757

Looking for an Asterisk Support Engineer (13 yrs exp) in Meerut. Role involves troubleshooting, VoIP/SIP support, customer assistance, and system maintenance. PHP, Node.js & database skills preferred. Health insurance Mobile bill reimbursements