1056 Ivr Jobs

Responsibilities: Code surgical procedures using E/M, IPDRG, and CCS standards. Collaborate with healthcare providers on coding accuracy and compliance. Health insurance Annual bonus Provident fund

The candidate will have a strong personality and experience managing call center technology and in workforce management, the ability to think outside the box is crucial. Must be a team player with strong interpersonal skills Develop and optimize staffing resources Develop and manage strategy to run outbound campaigns, ensuring the saturation and penetration targets are achieved Understand technology systems and create viable dialing campaigns to achieve departmental objectives Partner with business leaders to develop new functionality to improve the borrower and agent experience Collaborate with internal and external partners to maximize the achievement of business goals Lead and mentor team...

Job Title: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC, CM Job Role Solid hands-on experience required on UCCE components such as ICM, PG, CVP, CTI, Finesse, CUIC, and CM. Strong knowledge of Cisco products UCCE/PCCE and features, with an understanding of other Cisco gateways. Strong hands-on experience with CVP, ICM, CUIC, Finesse applications and implementation work, including troubleshooting capabilities. Desired Skills CISCO CUCM, Cisco UCCE Qualifications Bachelor of Technology

EXPERIENCE : 3 TO 10 YEARS Multispecialty, EM OP, ED-CDI LOCATION : Hyderabad SALARY : OPEN TO DISCUSSION CERTIFICATION IS MANDATORY NO NEED RELIEVING LETTER INTERESTED CAN SHARE CV TO Suvetha- 9043426511

Radiology Location: Chennai Eligibility: Certified / Non-Certified Denial coders Experience: 3 to 6 years Eligibility: Only Denial Certified Coders Home Health Experience: 3 to 6 years Chennai | Hyderabad | Bangalore Keerthi- 9344402033

As a Senior Specialist Professional Services Engineer at NiCE, you will be responsible for delivering specialized expertise and solutions for NiCE products and services. Your role will involve implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other NICE solutions for enterprise contact centers as part of NICE Managed Services. This position combines technical and business responsibilities, requiring you to engage with clients, understand their needs, provide consultative support, and deliver cutting-edge solutions. **Key Responsibilities:** - **Technical Implementation:** - Configure, program, develop, and modify NiCE CXone solution...

Solution Design & Architecture: Design and build efficient call flows using Genesys Architect. Architect scalable and future-ready omnichannel solutions. Lead migration projects (e.g., from on-prem to cloud platforms). Implementation & Optimization: Implement IVR, skill-based routing, callback queuing, and agent desktop integrations. Optimize IVR flows and self-service features using tools like Intent Analyzer. Oversee deployment and maintenance of Genesys components Building Conversational IVR, Chatbots and voicebots. Integration & Development: Integrate Genesys with CRM with CTI platforms Develop API services for system interactions. Collaborate with cross-functional teams for seamless int...

Job Title: Contact Center Technology Engineer Experience: 8+ Years Job Summary We are looking for an experienced Contact Center Technology Engineer to support, enhance, and optimize enterprise-level contact center platforms. The ideal candidate will have strong technical expertise in PBX, ACD, IVR, CTI, Genesys, NICE , and other telephony systems, with hands-on experience in troubleshooting, integrations, system configuration, and performance optimization. This role requires close collaboration with IT, business stakeholders, and contact center teams to deliver reliable and efficient solutions. Key Responsibilities Provide end-to-end support for telephony and contact center technologies : PB...

Handling & Driving HVAC projects either single large project/ multiple projects depend upon project inflow.Coordination with all stake holders at customer end like Consultant,PMC, Client chief engineers etc. for smooth, timely execution of project. Required Candidate profile Project site inventory management.Forecast project billings,ensur timely payment collections. Foreseeing project challenges & finding solutions to overcome same.Keep customer& management informed Perks and benefits Itdepends upon experience & knowledge.

Job Title: AI & Python Engineer Agentic AI & IVR Integration Experience: 3+ Years Domain: Health Insurance / Healthcare Role Overview: We are looking for an experienced AI & Python Engineer to design autonomous Agentic AI solutions for the health insurance sector. In this role, you will build intelligent agents integrated with IVR (Interactive Voice Response) systems to automate complex workflows like claims processing and benefits verification. Key Responsibilities: Agentic AI: Architect autonomous workflows using Python and frameworks like LangChain, LangGraph, or AutoGen for voice interfaces. IVR Integration: Build robust integrations between AI agents and telephony platforms/enterprise s...

Purpose/Objective Managing key customers in the region. Responsible for the sales of VAS products in the region. Supporting the Territory Sales Managers & Field Sales Executives in the region in improving the sales of VAS products in the region. Key Responsibilities of Role 1. Accountable for ensuring the health and safety of oneself, colleagues, vendor partners by complying with the company policies, procedures guidelines, rules and regulations of occupational health and safety at work. 2. Stakeholder management to improve sales of VAS products 3. Support and partner in capability building of sales team to sell VAS products 4. Showcase VAS and products in various technical forums 5. Market ...

Purpose/Objective Managing key customers in the region. Responsible for the sales of VAS products in the region. Supporting the Territory Sales Managers & Field Sales Executives in the region in improving the sales of VAS products in the region. Key Responsibilities of Role 1. Accountable for ensuring the health and safety of oneself, colleagues, vendor partners by complying with the company policies, procedures guidelines, rules and regulations of occupational health and safety at work. 2. Stakeholder management to improve sales of VAS products 3. Support and partner in capability building of sales team to sell VAS products 4. Showcase VAS and products in various technical forums 5. Market ...

Lead and manage day-to-day call centre operations (inbound & outbound). Monitor call quality, implement performance improvement plans, and conduct regular reviews. Train, coach, and motivate call centre staff to maximize productivity. Required Candidate profile Someone who has experience of converting leads to admissions. Someone who knows the technicality too like which dialers are used, which IVR can be used, methods for ACD, etc

Greetings from Global Healthcare Billing Partners Pvt. Ltd.!!! Hiring for Anesthesia Coders @ Vepery & Velachery Location !!! JOB DETAILS : Experience : 1+ Years of experience in Surgery Coding / Anesthesia Coding Notice : Immediate Work Mode : Office Location : Vepery / Velachery COMPETENCIES / SKILL SET : *Minimum 1+ years of Surgery coding / Anesthesia experience *Analytical and problem-solving skills *Team working *Organization, time management, prioritizing and the ability to handle a complex, varied workload *Certification is Must & Active. QUALIFICATIONS & WORK EXPERIENCE : *Human science with bachelor or Master Degree / Life science graduates / Paramedical. *Knowledge in Anatomy and ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Role :- Senior NICE CXone Migration & Transformation Specialist We are seeking an experienced Senior NICE CXone Migration & Tr...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Position Summary :NICE CXone Support and Development Engineer will be responsible for providing technical support and developm...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education NICE CXone Support and Development Engineer will be responsible for providing technical support and development services for the NI...

Job Title - GN - SONG - Service - Google Gen AI - Consultant Management Level 09/ Consultant Location Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills Google Generative AI Studio Good to have skills NA Experience Minimum 6 + year s of experience is required Educational Qualification MBA/PGDM from tier 1 or 2 Job Summary You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work Service Google Gen AI , Solution and Platform Design Roles & Responsibilities As part of these, you will drive the following Ability to provide CX solution with Google CCAI suite of conta...

Role - Genesys CX Cloud Exp - 5 to 10 Yrs Location - Hyderabad, Bhuvaneshwari, Pune Job Description Configure and manage Genesys Cloud CX resources, including: Users, roles, and permissions Queues, skills, and routing Architect flows (Inbound/Outbound IVR, Bots) Interaction routing for voice, email and Chat

Manager Profile: Medical Coding CPC Certified Job Title: Coding Manager CPC Certified Location: Chennai Experience: 7-10 years (with at least 2-3 years in a leadership role) Overview We are seeking an experienced Medical Coding Manager to lead and oversee a team of CPC-certified coders. The ideal candidate will have extensive knowledge of medical coding standards, CPT/ICD codes, and compliance guidelines, with proven expertise in managing teams, driving quality assurance, and ensuring operational efficiency in coding and billing processes. Specialties E/M, IVR, Surgery, Radiology, Denials Compensation - Salary not a constraint for the right candidate Key Responsibilities Lead and manage a te...

We are seeking a highly skilled Ringcenral developer for Moder solution . Remote location Interested candidate can share cv to satish.v@gomoder.com Notice Period Tot Exp Rel Exp CTC EX CTC Cur location shift 2-11pm skill matching below: Design, develop, and maintain integrations with RingCentral APIs for voice, messaging, and video communication services. Implement custom workflows and automation to enhance unified communication capabilities across business applications. Design & implement IVR call flows and call control: build touchtone/ASR flows, routing logic, and event handling using RingCentral Voice/Webhooks/WebRTC (and optionally Architect/Studio/Connect). Develop robust API integrati...

We are looking for skilled translators to join our team at VMRG International. The ideal candidate will have excellent translation skills and attention to detail. Roles and Responsibility Translate various documents, including technical and non-technical content, with high accuracy and speed. Review and edit translations for grammar, punctuation, and spelling errors. Collaborate with other teams to ensure timely delivery of translated materials. Develop and maintain a thorough understanding of the company's products and services. Provide feedback and suggestions for improvement on translated content. Participate in quality control measures to ensure consistency and accuracy in translations. ...

International messaging Experience

Educational Requirements Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Master Of Comp. Applications,Master Of Technology,Master Of Engineering,Bachelor Of Science,Master Of Science Service Line Engineering Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, ve...

TCS invites application for Amazon Connect Experience Range: 8+ Years Locations: PAN India Notice Period: 30 days Job Description - Amazon Connect Development 5+ years (Amazon Connect, Lex, Polly, etc.) Experience designing and deploying voice workflows using Amazon Connect. Integration with Lex for conversational AI and Polly for text-to-speech. Custom contact flows, Lambda integrations, and real-time analytics. AWS Expertise (5+ years) Deep understanding of core AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch, etc. Experience with serverless architecture and microservices. Strong grasp of security best practices and cost optimization. Telephony & Contact Centre Applicat...