799 Ivr Jobs - Page 12

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure seamless service delivery, monitoring system performance, an...

Who We Are MassMutual India Since 1851, MassMutual s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We re people helping people A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative i...

Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-...

Job Title: Female IVR Call Attender & Outbound Caller Location: Kundli, Sector-53, Phase-3 Job Type: Full-time (10:00AM to 7:00PM) Job Description: We are looking for a polite, confident, and customer-focused Female IVR Call Attender & Outbound Caller to manage inbound IVR calls and make outbound calls on leads generated from digital platforms for our resort. The candidate will play a key role in ensuring excellent customer interaction, converting inquiries into bookings, and enhancing customer experience. Key Responsibilities: Attend inbound calls received through the IVR system and handle customer queries professionally. Make outbound calls to potential customers/leads generated via digita...

This is a remote position. The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Develop and ...

Management Level: 9-Team Lead/Consultant Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Japanese Language Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, p...

We are seeking a hybrid Business Analyst / Developer with expertise in IVR (Interactive Voice Response) and Voice User Interface (VUI) design to support both enhancement of existing IVRs and the creation of new ones. The role requires strong analytical and technical skills to develop conversational flows, with a preference for candidates familiar with AI/CoPilot tools to help automate parts of the VUI creation process. High-level JD is as follows: 1. IVR/VUI Design Experience Proven experience in designing intuitive, user-centric IVR and Voice User Interfaces, including mapping call flows and defining user prompts. 2. Hybrid BA/Developer Capability – Ability to gather requirements, translate...

We are seeking a hybrid Business Analyst / Developer with expertise in IVR (Interactive Voice Response) and Voice User Interface (VUI) design to support both enhancement of existing IVRs and the creation of new ones. The role requires strong analytical and technical skills to develop conversational flows, with a preference for candidates familiar with AI/CoPilot tools to help automate parts of the VUI creation process. High-level JD is as follows: 1. IVR/VUI Design Experience Proven experience in designing intuitive, user-centric IVR and Voice User Interfaces, including mapping call flows and defining user prompts. 2. Hybrid BA/Developer Capability – Ability to gather requirements, translate...

Greetings from Corro Health!!! Hiring: IVR Coders (2+ Years Experience) Locations: Chennai | Coimbatore | Hyderabad | Bengaluru | Noida Are you an experienced IVR Coder looking for your next opportunity? Join our dynamic team and contribute to cutting-edge healthcare coding solutions. Role: IVR Coder Experience: Minimum 2+ years Employment Type: Full-time Mode: Work from office only Requirements: 2+ years of hands-on experience in IVR coding Certification in medical coding (CPC/CCS / CIC/ COC preferred) Strong understanding of coding guidelines and payer-specific requirements Good communication and analytical skills How to Apply: Send your resume to baakiyashree.mohan@corrohealth.com with th...

MedVance Health: Pioneer in the Medical Coding Industry (EXCITING JOB OPENINGS - MULTIPLE POSITIONS - TEMPORARY WFH) As part of our strategic expansion, MedVance Health is excited to announce plans as we are into rapid expansion. With a strong presence in Chennai, Trivandrum, and Delhi, in addition to our operations in the United States and Sri Lanka, we are committed to growth and excellence in the field of medical coding. Career Opportunity in Medical Coding: Surgery Specialty (Temporary Work from Home) Open Positions: IVR Senior Coder Minimum 3+ years of experience required in Interventional radiology Over all 4 years of experience in medical coding and should have strong knowledge on IVR...

What Youll Do? * Craft engaging promotional edits for web series, short-form content, trailers, teasers, and branded content that captivate and convert. * Work closely with promo writers, directors, motion graphic designers, and marketing teams to shape cohesive promo content. * Ensure visual identity, tone, and messaging align with the creative vision and platform expectations. * Select the right music, sound effects, and transitions to elevate storytelling and emotional impact. * Take feedback constructively and deliver multiple versions quickly with refinements based on performance.Who You Are * Degree or diploma in Film Editing, Mass Communication, Multimedia, or related fields. * Profic...

General Summary: Job Responsibilities: Conduct and review global accounts payable (AP) month-end close activities, including accruals Perform monthly and quarterly account reconciliation according to Qualcomm Policies Prepare Quarterly Reporting Schedules (QRS) to support 10-Q/10-K filings Oversee disbursement activities specifically India, including 3rd party payments and T&E Apply strong financial analysis skills for variance analysis of payable liability accounts Identify trends, variances, and provide actionable insight to leadership Provide ad hoc reports to HQ, local controllership team and other finance functions Recommend process improvements to enhance efficiencies and reduce manual...

Dear Coder's Greetings from Qway Technologies Hiring for Medical Coder's Required Speciality: IVR Coding. Experience Required: 2 to 6 years. Location: Guindy, Chennai. Salary: As per norms. Notice Period: 15 days max. Interview mode: Direct Walkin If you interested, please share your updated resume through mail or whatsapp. Mail id: sreejithgs@qwayhealthcare.com Whatsapp Number - 7397746781 Contact Person - Sreejith HR Regards, HR Team. Qway Technologies.

About The Role Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve...

About The Role Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education As an AI/ML technical lead, you will be responsible for developing applications and systems that uti...

About The Role Project Role : Data Platform Architect Project Role Description : Architects the data platform blueprint and implements the design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day w...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather and analyze business needs, translating those needs into functional specifications, and working clo...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Contact Center Technology Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities :- Key Responsibilities:Voice Channel Development:Design and customize voice applications in Genesys Cloud CX. Develop IVR (Interactive Voice Response) systems and call routing strategies. Integrate voice channels with CRM systems and backend services. Troubleshoot and resolve voice-related issues. Optimize voice cha...

Dear Job Aspirants, Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for Medical Coding Trainer with minimum 5 Years of experience into Medical Coding!!!. Position :Medical Coding Trainer Location: Velachery Salary : Best in industry Work Mode: WFO Qualification: Any Degree Requirements: Minimum of 5 years of hands-on coding experience, with expertise in Denial Coding Lead training sessions for new and existing coders, with a primary focus on Denial coding (ICD-10, CPT, HCPCS). Prior experience training medical coding batches in a classroom or group setting is required. Strong background in ICD-10 , CPT , and HCPCS coding systems, along with payer-specific...

At NiCE, we don t limit our challenges. We challenge our limits. Always. We re ambitious. We re game changers. And we play to win. We set the highest standards and execute beyond them. And if you re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what s the role all about In NiCE as a Senior Specialist Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NiCE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other NICE solutions, for enterprise contact centers as part ...

At NiCE, we don t limit our challenges. We challenge our limits. Always. We re ambitious. We re game changers. And we play to win. We set the highest standards and execute beyond them. And if you re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what s the role all about In NiCE as a Senior Specialist Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NiCE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other NICE solutions, for enterprise contact centers as part ...

IVR Developer Are you curious, motivated, and forward-thinkingAt FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This team focusing on development and customization of IVR applications for Financial Institutions and Banks What you will be doing Plans and coordinates all aspects of technical projects from initiation through delivery. Manages project initiation activities including identifying contractual obligations, client needs and goals, existing sit...

Business Analyst with Genesys Cloud IVR Are you curious, motivated, and forward-thinkingAt FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team IN-house team focusing on development and customization of IVR applications for Financial Institutions and Banks What you will be doing Plans and coordinates all aspects of technical projects from initiation through delivery. Manages project initiation activities including identifying contractual obligations, client...

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

Project description Luxoft has one of the world's leading Orchestrade practices. We are a top-tier Orchestrade Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered Orchestrade projects across all major asset classes and sectors including investment banking, asset management, corporate treasury, commodities. Whether you possess a background in finance, technology, or Mathematics, your experience in the capital markets industry or commodities industry would be of high interest to us. The project is a Trading and Position platform Implementation for Commodity products. You will be part of a Top Initiative f...