Job_Description":" Roles and Responsibilities: Manage a strong portfolio of our Enterprise Customer Base andprovide strategic guidance to help them achieve their businessobjectives. Work collaboratively with cross-functional teams, includingsales, marketing, product, and engineering to deliver solutionsthat meet our customers needs Identify opportunities for upselling and cross-selling to existingcustomers across C-suite level Develop and execute account plans that align with the clientsobjectives Conduct regular business reviews with clients to track progressagainst objectives and ensure their ongoing satisfaction Contract Negotiation & deal closing to maximize profits Develop trusted advisor relationships with key accounts,customer stakeholders and executive sponsors Clearly communicate the progress of monthly/quarterlyinitiatives to internal and external stakeholders Develop new business with existing clients and/or identify areasof improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly salesresults and annual forecasts. Assist with challenging client requests or issue escalations asneeded Requirements Skills Required: Masters Degree from a reputed institute with solid experienceof 8+ years in Enterprise Account Management Proven work experience as an Enterprise Account Manager,Customer Success Manager, Sales Account Manager or relevantrole Proven track record of managing client relationships anddelivering exceptional service Demonstrable ability to communicate, present and influence keystakeholders at all levels of an organization, including executiveand C-level. Experience with SaaS or enterprises based products would begreat Proven ability to juggle multiple account management projectsat a time, while maintaining sharp attention to detail Solid experience with CRM software and MS Office (particularlyMS Excel) Excellent listening, negotiation and presentation abilities Strong communication and interpersonal skills Excellent organizational and time management skills Ability to work independently and as part of a team Ability to work in a fast-paced, dynamic environment Strong problem-solving skills and the ability to think creatively Willingness to travel as needed to meet with clients. Hiring Location: Sector 125 NoidaWork Mode: Onsite ","
Job_Description":" Job Summary: We are seeking a \u201cSales Enthusiast\u201d with experience in the Conversational AI or SaaS industry to join our growing team. As a Sales professional, you will be responsible for driving revenue growth and establishing strong client relationships. You will play a pivotal role in expanding our customer base and ensuring the successful adoption of our solutions. Roles and Responsibilities: Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets. Build and maintain a robust sales pipeline and consistently track progress. Create/maintain excellent relationships with potential customers at CXO level executives. Assist in conducting product demonstrations and articulate the value proposition of our solutions. Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals. Assist in preparing sales proposals, and support in closing deals with customers. Provide post-sales support and ensure customer satisfaction to drive repeat business. Keep up-to-date with industry trends and competitors activities. Prepare accurate sales forecasts and reports for management. Requirements Key Qualifications & Skills: An Engineering/Master\u2019s Degree from a reputed institute 8+ year of experience in the B2B/SaaS/Enterprise domain. Great to have someone from the \u201cConversational AI\u201d space Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions) is desired Should be comfortable in understanding and explaining technology and solutions with a consultative approach Excellent communication, presentation, and negotiation skills. Self-motivated and results-driven with a passion for sales Ability to work independently and as part of a team Strong problem-solving and decision-making skills Ability to work independently in a fast-paced & dynamic environment Hiring Location: Noida ","
We are looking for a Product Manager who can work across both customer-facing products and on internal tools. This is a high-impact role, responsible for ensuring seamless experiences for our enterprise clients while empowering internal teams\u2014from Sales to Analytics\u2014to work efficiently and at scale.You will own the full product lifecycle: understanding user needs, writing PRDs, managing design and development, launching features, and driving adoption across functions. The ideal candidate is systems-oriented, understands internal workflows, and is equally comfortable building external modules that customers engage with directly. Key Responsibilities Product Strategy & Execution - Manage the roadmap for both customer-facing modules and internal tools that enable delivery and operations. - Convert business goals and user needs into structured product features and user journeys. - Prioritize features based on impact, dependencies, and team feedback. Cross-Functional Collaboration - Gather inputs and drive alignment with teams such as Sales, Project Delivery, Legal, Infra, Customer Success, and Business Analytics. - Partner with Engineering team to ship high-quality features on time. User-Centered Development - Conduct deep discovery with internal stakeholders and enterprise customers to identify pain points. - Write detailed product requirements with clear workflows, success criteria, and edge cases. - Create wireframes or collaborate with design team to bring concepts to life. Platform Thinking - Build scalable systems that work across geographies, teams, and industries. - Create feedback loops to continuously evolve internal and external tools. Analytics & Quality - Monitor platform metrics, customer behavior, and operational performance to identify areas for improvement. - Partner with analytics teams to track adoption, identify friction points, and suggest interventions. Requirements What We're Looking For - 3 to 5 years of product management experience in B2B SaaS, preferably across platform or internal tools and customer-facing products. - Demonstrated ability to write high-quality PRDs, and lead cross-functional teams. - Strong systems thinker with experience designing tools that improve operational productivity. - Exposure to customer lifecycle workflows, data dashboards, or service automation is a plus. - Proficient in using JIRA, Figma, Confluence, or similar tools. - Strong communication, organization, and stakeholder management skills
Job_Description":" JobSummary : As an Associate Product Manager (APM) at Rezo, you will playa key role in supporting the product development lifecycle\u2014from ideation tolaunch\u2014by gathering requirements, conducting market research, and collaboratingwith cross-functional teams. You will assist in defining product features,prioritizing enhancements, and ensuring successful product delivery and usersatisfaction KeyResponsibilities : Product Requirements & Roadmapping: o Gather and document product requirements fromstakeholders and users o Assist in defining, prioritizing, andmaintaining the product roadmap Market & User Research: o Conduct market research to identify customerneeds, market gaps, and competitive trends o Analyze user feedback and product analytics toinform feature enhancements. Cross-Functional Collaboration: o Coordinate with engineering, operations,marketing, and sales teams to ensure seamless product development and launch o Understand requirements raised by crossfunctional teams and ensure smooth development cycle Project Execution: o Support the Product Manager in managing projecttimelines and deliverables o Track key metrics and report on productperformance post-launch Quality Assurance & Documentation: o Participate in product testing and qualityassurance processes o Create and maintain product documentation,training materials, and user guides UI and Wireframing: Build wireframes for new features request ensuring best in class User Experience and Design hygeine Monitor and analyze competitor products and industry trends. Requirements Requirements& Qualifications : - Education: Bachelor\u2019s degree in Engineering, BusinessAdministration, Marketing, Computer Science, or a related field - Experience: o 1\u20132 years of experience in product management,project development, or a related area (internships excluded) o Familiarity with product management tools (e.g.,Figma, Confluence, JIRA) is a must - Skills: o Strong analytical and problem-solving abilities. o Excellent communication and collaboration skills o Ability to manage multiple tasks and prioritizeeffectively. o Basic understanding of LLMs, Generative AI, webtechnologies and software development processes - Attributes: o Proactive, detail-oriented, and eager to learn. o Comfortable working in a fast-paced, dynamicenvironment. Benefits Why JoinRezo? - Opportunity to work on innovative products with atalented, supportive team. - Hands-on mentorship and career growth in productmanagement. - Collaborative and inclusive work culture ","
Job_Description":" Job Summary: As a QA Engineer, you will play a crucial role in ensuring the quality and performance of our software products. You will collaborate closely with developers, product managers, and other stakeholders to identify and report issues, verify fixes, and contribute to the overall improvement of our software development processes. Responsibilities : Execute manual/automated test cases to validate the functionality, usability, and performance of software applications. Collaborate with cross-functional teams to understand requirements, user stories, and acceptance criteria. Create and maintain detailed test documentation, including test plans, test cases, and test scripts. Identify and report software defects, bugs, and issues, and track them through resolution. Perform regression testing to validate the impact of fixes and changes on existing functionality. Collaborate with developers to provide clear and concise information about defects and assist in their resolution. Participate in test planning, estimation, and execution for both new features and maintenance releases. Contribute to the improvement of testing processes, tools, and methodologies. Stay updated with industry best practices and emerging testing techniques. Requirements Qualifications: Education: Graduated in B.Tech/B.E. or MCA in CS, IT, Software Engineering, or a related field. Good understanding of software testing concepts, methodologies, and best practices. Familiarity with test case design techniques and test execution. Ability to write clear and concise bug reports and test documentation. Attention to detail and strong analytical skills to identify and reproduce defects. Excellent communication skills to collaborate effectively with technical and non-technical teams. Hiring Location: Sector 125, Noida Work Mode: Onsite ","
Job_Description":" Job Overview : As an Associate Brand Marketing Manager at Rezo, you will focus on driving marketing initiatives that enhance our brand visibility and engagement. This includes creating high-quality content (graphics, videos, and written materials), managing social media presence, tracking performance analytics, and staying updated on industry trends. Responsibilities : Social Media Management: Plan, schedule, and manage engaging posts across LinkedIn, Twitter, Facebook, and other platforms. Track performance and optimize strategy based on analytics. New Marketing Initiatives: Develop and execute creative marketing strategies to enhance brand awareness and engagement through social media, hackathons, case studies, and promotional activities. Content Creation: Produce high-quality content, including graphics, videos, and written materials, to effectively communicate Rezo.ai\u2019s value proposition. Awards & Events: Identify and apply for industry awards. Coordinate with event organizers and assist in Rezo.ai\u2019s participation (speaker slots, sponsorships, etc.). Public Relations (PR): Collaborate with PR agencies and media professionals. Draft press releases, media pitches, and thought leadership articles to enhance brand visibility. Coordination & Execution: Work with internal teams to gather content, ensuring brand consistency across all platforms. Creative Problem-Solving: Identify marketing challenges and develop innovative solutions to strengthen brand effectiveness. Requirements Qualifications: Bachelor\u2019s/Master\u2019s degree in Marketing, Communications, or a related field. 2+ years of experience in brand marketing, content creation, or social media management. Ability to manage multiple projects while meeting deadlines in a fast-paced environment. Strong analytical skills to interpret data and derive actionable insights. Excellent communication and collaboration skills. ","
Job_Description":" Job Summary: We are looking for an enthusiastic Business Analyst who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the companyvision and strategy. Roles and Responsibilities: Interpret data, analyze results using statistical techniques and provide ongoing reports Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality Acquire data from primary or secondary data sources and maintain databases/data systems Identify, analyze, and interpret trends or patterns in complex data sets Filter and cleandata by reviewing computer reports, printouts, and performance indicators to locate and correct code problems Work with management to prioritize business and information needs Locate and define new process improvement opportunities Requirements Skills Required: Bachelor/MasterDegree in CS/IT from a premier college Proven working experience of atleast 3 Years as a Data or Business Analyst Technical expertise regarding data models, database design development, data mining and segmentation techniques. Strong hands-on experience with SQL and reporting packages (Business Objects etc.), programming (XML, Javascript, or ETL frameworks) Excellent with Number Crunching, worked on large datasets Excellent knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc) Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Adept at queries, report writing and presenting findings Excellent written and verbal communication skills Hiring Location: Sector 125, Noida Work Mode: Onsite ","
We are dedicated to creating intelligent and engaging conversational experiences for users across various platforms. We are committed to leveraging cutting-edge technology and linguistic expertise to provide seamless communication in multiple languages. As a Hindi Linguistic Specialist, you will play a crucial role in ensuring the accuracy, fluency, and cultural relevance of our conversational AI solutions in Hindi. Key Responsibilities: Linguistic Analysis: Conduct linguistic analysis of the Hindi language to identify linguistic patterns, nuances, and cultural elements relevant to the conversational AI domain. Language Modeling: Collaborate with the development team to create and refine language models for conversational AI in Hindi , considering syntax, grammar, and vocabulary. Translation and Localization: Translate and localize content from English or other languages into Hindi , ensuring cultural appropriateness and linguistic accuracy. Quality Assurance: Conduct rigorous testing and quality assurance of the conversational AI system to verify the linguistic accuracy and naturalness of the output in Hindi . Data Collection and Annotation: Work on data collection, annotation, and validation tasks for training conversational AI models in Hindi , ensuring high-quality, diverse, and representative language data. Grammar and Style Guide Development: Develop and maintain a comprehensive grammar and style guide for Hindi to maintain consistency and quality in language usage within the conversational AI system. Collaboration and Communication: Collaborate effectively with cross-functional teams, including engineers, UX/UI designers, and product managers, to integrate linguistic insights into the development process.
Job_Description":" About the role: We are actively seeking freshers with exceptional communication and content writing skills lookingto work with a product based B2B SaaS company Roles and Responsibilities: Collaborate with the Product Marketing Manager and Product Managers to develop and deliverhigh-quality sales/product-centric materials to enable sales Assist in developing specific marketing communication and activities for specific industries(s)or product line(s) to establish, enhance, or distinguish product placement within the competitivearena Manage and ensure the upload of all collateral on the Asset Management Tool, ensuringusability and measurability Manage and update content within the sales enablement structure, ensuring information iscurrent and easily accessible Assist market research, monitor competitive activity and identify customer needs. Provide support for sales processes, including onboarding, training, content optimization, andsales team product/application training and activity campaigns. Requirements Desired Skills and Experience: Bachelordegree 0-2 years of experience in marketing/content writing Excellent verbal and written communication and collaboration abilities Expertise in MS Office tools like MS Powerpoint, MS Word is a must ","
Job_Description":" Job Responsibilities: 1. Own client success KPIs (e.g., recovery %, engagement %, contactability, conversion rates) for assigned voicebot campaigns. 2. Track and monitor bot performance using dashboards, reports, and campaign data. 3. Proactively identify gaps in performance and collaborate internally to improve bot logic, campaign structure, or retry strategies. 4. Build a deep understanding of voicebot workflows across collections, service, and promotional use cases. 5. Translate data into compelling narratives and recommendations for client stakeholders. 6. Proactively identify opportunities for improving bot performance (e.g., IVR flow enhancements, retry logics, segmentation). 7. Lead regular review calls with clients to present performance updates and optimization recommendations Requirements Requirements: 1. Bachelordegree in a related field (e.g., Business, Statistics, Computer Science) or equivalent work experience. MBA is a plus. 2. 2-5 years data driven business roles (preferably in SaaS, Fintech, or Contact Center environments). 3. Strong data interpretation and storytelling skills (Excel, Google Sheets, BI tools preferred). 4. Comfort in leading client calls focused on metrics and performance improvement. 5. Strong communication and stakeholder management skills. ","
Job_Description":" About Rezo.ai: Rezo.ai is a leading Conversational AI and Automation platform that helps large enterprises transform their contact center operations through Voice AI, Analytics, and Process Automation. With a strong footprint in Indiatop enterprises, we are growing fast and are looking for a strategic marketing leader to drive brand, product, and growth marketing initiatives. Role Overview: Were looking for a dynamic Marketing Generalist who has scaled B2B SaaS products, preferably in the Conversational AI or Contact Center space. The ideal candidate should have deep expertise in Demand Generation, be comfortable with Product and Brand Marketing and be hands-on with Performance Campaigns and sales-aligned marketing motions. Youll be managing a cross-functional Team and own the marketing pipeline, campaign execution and positioning of Rezo.ai across all channels. Key Responsibilities: Brand Marketing - Oversee and guide brand presence on social media, website, and awards/PR opportunities. - Supervise SEO strategy, website lead funnel, and ensure consistent brand messaging Growth/Demand Gen - Own inbound + outbound pipeline growth via SDR-driven efforts and paid campaigns. - Plan and execute inorganic campaigns on Google Ads, LinkedIn, and other channels. - Manage lead qualification and ensure tight coordination with Sales for follow-ups. Product Marketing - Collaborate with Product, Sales, and CX to create compelling collateral (decks, case studies, videos). - Own GTM of new features and offerings positioning, messaging, internal enablement. - Lead competitor analysis and narrative building. Design Oversight - Manage creative production timelines with design team (motion + static graphics). - Ensure brand aesthetics and storytelling are unified across all channels. Team & Stakeholder Management - Work closely with Founders, Product and Sales to drive marketing-sourced revenue. Requirements - 12+ years of experience in B2B SaaS marketing, preferably in Conversational AI, Voice AI, or Enterprise Tech. - Strong background in Demand Generation and pipeline contribution . - Exposure to Product Marketing and Brand Strategy, Brand Positioning - Hands-on with CRM (HubSpot/Zoho), paid campaign tools, analytics platforms. - Tech-savvy: Engineering + MBA preferred. - Demonstrated leadership in managing cross-functional teams ","
Job_Description":" Job Description: 1. Initiate outbound calls to clients with overdue accounts. 2. Handle inbound calls related to recovery and write-off issues. 3. Maintain a professional and courteous demeanour while discussing sensitive financial matters. 4. Negotiate payment and settlements with clients to recover overdue amounts. 5. Follow up on payment commitments and track recovery progress. 6. Document all interactions, agreements, and payments in the CRM system. 7. Generate reports on recovery activities and write-off status. 8. Analyse data to identify trends and recommend improvements. 9. Maintain accurate records of all communication and transactions related to recovery and write-off. 10. Adhere to legal and regulatory requirements regarding debt collection. 11. Stay updated on industry best practices and changes in relevant regulations. 12. Maintain positive relationships with clients even during challenging recovery situations. Location: Smartworks, Corporate Park Tower A, Sector 125, Noida Total days of working: 6 days (Rotational Shift), one day in a week will be off, could be weekday or weekend. Expected minimum experience for both the profiles is 1 year. Process that we are running is for collection, write-off, recovery of Application loan with DPD minimum 180 days ","
Job_Description":" Roles and Responsibilities: Designing, developing, and maintaining Java-based applications using Core Java technologies. Collaborating with the development team to analyze, design, and implement software solutions based on business requirements. Writing clean, efficient, and modular code following established coding standards and best practices. Troubleshooting and debugging software defects to ensure high-quality deliverables. Participating in code reviews to ensure code quality, maintainability, and adherence to coding standards. Integrating Java applications with databases, web services, and external APIs. Working closely with business analysts and stakeholders to gather requirements and translate them into technical specifications. Developing and maintaining technical documentation, including design documents, user guides, and release notes. Collaborating with cross-functional teams, including testers and designers, to ensure the successful delivery of software projects. Adhering to project timelines and delivering high-quality software within agreed-upon deadlines. Staying updated with the latest industry trends, technologies, and best practices in Core Java development. Requirements Skills Required: Hands-on Java Developer with at least 4+ Years of experience and a Bachelors/Masterdegree in Computer Science, Software Engineering, or a related field. Strong knowledge of Core Java programming, including object-oriented concepts, data structures, and algorithms. Familiarity with relational databases and experience writing efficient MySQL queries. Understanding of software development methodologies, particularly Agile practices. Experience with version control systems, such as Git or Maven. Understanding and Experience with Multi-Threaded Applications Prior Experience in a SAAS Product company is a Plus Excellent problem-solving skills and attention to detail. Good communication and teamwork abilities to collaborate effectively in a team environment. Ability to work independently and take ownership of assigned tasks. Prior experience in designing and developing RESTful APIs is a plus. Knowledge of cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker) is beneficial. ","