Enterprise Account Manager

Job Description

Job_Description":" Roles and Responsibilities: Manage a strong portfolio of our Enterprise Customer Base andprovide strategic guidance to help them achieve their businessobjectives. Work collaboratively with cross-functional teams, includingsales, marketing, product, and engineering to deliver solutionsthat meet our customers needs Identify opportunities for upselling and cross-selling to existingcustomers across C-suite level Develop and execute account plans that align with the clientsobjectives Conduct regular business reviews with clients to track progressagainst objectives and ensure their ongoing satisfaction Contract Negotiation & deal closing to maximize profits Develop trusted advisor relationships with key accounts,customer stakeholders and executive sponsors Clearly communicate the progress of monthly/quarterlyinitiatives to internal and external stakeholders Develop new business with existing clients and/or identify areasof improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly salesresults and annual forecasts. Assist with challenging client requests or issue escalations asneeded Requirements Skills Required: Masters Degree from a reputed institute with solid experienceof 8+ years in Enterprise Account Management Proven work experience as an Enterprise Account Manager,Customer Success Manager, Sales Account Manager or relevantrole Proven track record of managing client relationships anddelivering exceptional service Demonstrable ability to communicate, present and influence keystakeholders at all levels of an organization, including executiveand C-level. Experience with SaaS or enterprises based products would begreat Proven ability to juggle multiple account management projectsat a time, while maintaining sharp attention to detail Solid experience with CRM software and MS Office (particularlyMS Excel) Excellent listening, negotiation and presentation abilities Strong communication and interpersonal skills Excellent organizational and time management skills Ability to work independently and as part of a team Ability to work in a fast-paced, dynamic environment Strong problem-solving skills and the ability to think creatively Willingness to travel as needed to meet with clients. Hiring Location: Sector 125 NoidaWork Mode: Onsite ","