Patient Calling - Medical Billing

2 - 4 years

4 - 6 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description
  • Responsible for resolving escalated cases
  • Review the claim allocated and check the status by calling the payer or through IVR /Web Portal
  • Ask a series of relevant questions depending on the issue with the claim and record the responses
  • Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers
  • Take appropriate action and post the notes on the customer s revenue cycle platform
  • Use appropriate client-specific call note standards for documentation
  • Perform aging analysis, understand days in A/R, top reasons for denials and provide reports to clients as needed
  • Adhere to MBW s information security guidelines
  • Be in the center of ethical behavior and never on the sidelines

  • Desired Candidate Profile
  • Should have at least 2 4 years of experience as an AR Analyst/ Caller
  • Good knowledge of revenue cycle and denial management concept
  • Positive attitude to solving problems
  • Ability to absorb client s business rules
  • Knowledge of generating the aging report
  • Strong communication skills with a neutral accent
  • Graduate degree in any field
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