1246 Itil Certified Jobs - Page 6

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Administration Good to have skills : Solarwinds Administration, Dynatrace Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between cli...

Team Leader with 1.5 years of team leadership experience to oversee a team of 20-25 emp. Expertise in Incident Management, Change Requisition, SLA Adherence, ITIL Certification, Data Analysis, and strong mentoring and auditing skills.

Effectively manage, develop, and train the service desk team achieve service excellence. Establish clear objectives, provide regular feedback, and conduct performance reviews of the TLs, SMEs. Drive the team to meet all defined Metrices for calls and tickets. Identify automation possibilities within existing BAU tasks and lead to completion. Report to leadership on daily/ weekly / monthly stats as guidelined Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Promote the service desk with senior management and working to ensure that it is properly viewed as a core business asset. Coordinate and manage all relevant stakeh...

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Responsibilities Direct Responsibilities: - Managing IT Assets Inventory in correct and complete way. - Allocate the IT assets to End users and record the same in Inventory. - Ensure smooth execution of IT-for-IT changes and upgrades. - Develop a long-term obsolescence management strategy. - Optimize capacity management to support business needs. - Establish strict data validation processes for referential data. - Optimize ServiceNow workflows for incident, change, and problem management. - Implement data-driven decision-making ...

The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations. Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes. Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.

Role & responsibilities Operational & Service Delivery - Oversee daily operations of workplace services including Windows, Citrix, SCCM, and Application Packaging. - Ensure adherence to ITIL processes (Incident, Problem, Change, Configuration Management). - Drive automation and continuous improvement initiatives to enhance service efficiency. - Act as an escalation point for complex technical and operational issues. - To lead and manage a 24X7 team of technical professionals within the Digital Command Center. People Management - Lead, coach, and develop a team of administrators and engineers. - Conduct performance reviews, training plans, and career development discussions. - Manage recruitm...

We are hiring a CSM to manage high-value enterprise telecom clients globally with 6+ years of experience. You will drive retention, adoption, and growth by ensuring excellent service delivery, customer satisfaction, and account profitability. Required Candidate profile Experience in Telecom/IT Services with ITIL 4 certification. Strong in CXO stakeholder management, LAN/WAN, MPLS, SD-WAN, and Cloud. Skilled in communication, analysis, escalation handling.

Job Purpose This position is open with bajaj finance ltdCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Prefer Candidates with retail Debt Management Services experience. To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are compiled for entire Debt Management Services stru...

Job Purpose This position is open with bajaj finance ltd Duties and Responsibilities Prefer Candidates with retail Debt Management Services experience. To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits. Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously ...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations Required Qualifications and Experience Debt Collection & RecoveryClient Relationship ManagementRecord Keeping & ReportingRisk MitigationCompliance & Regulations

Job Purpose This position is open for Bajaj Finance Ltd Duties and Responsibilities Deliver on collection analytics as a practice and capability - Work with large structured and transactional data to build a robust collection analytics framework across products and across collection life cycle from Current Bucket to write off stage. Develop Well-Defined Strategies for Collections of Delinquent Loans - Segmentation, prioritization and effective channel strategy, Forecasting, simulations, building strategies to improve business performance. Analyzing the historical data and provide suitable framework to guide the collection team. Analyze data to identify emerging customer trends - Strengthen r...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose "This position is open for Bajaj Finance Ltd" Duties and Responsibilities To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to su...

Job Purpose "This position is open for Bajaj Finance Ltd" Duties and Responsibilities To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to su...

Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Manage a team of collection officers to achieve overall ...

Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Manage a team of collection officers to achieve overall ...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose "This position is open for Bajaj Finance Ltd" Duties and Responsibilities To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to su...

Job Purpose To ensure better controllership and DMScollection efficiency and driving the teams to meet the targets along with keeping the motivation high and controlling the attrition To ensure the processes and policies are adhered to in the field Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Managing area level allocations, portfolio, resolutions, revenue & capacity matrix Tracks daily movement of numbers in accordance with DRR and meeting the area level target Monitors target vs achievement, reviews with the RO's regular intervals Conducts regular discussions with RO's on field affairs and guiding them for the priorities and using the co...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...

Job Purpose This position is open with Bajaj Finance ltd. NSB business is a new business formed recently which aims at serving as virtual Joint Venture between BFL & the partners. To support the business, we have set up an exclusive collections team which will help the NSB business to have the least NPA. Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Able to hire/empanel the vendor/agency for the collection process at their respective location. Have to manage the vendor/agency for collections. Have to man...

Responsibilities and Impact: Design, configure, and customize ServiceNow applications using Business Rules, Script Includes, Client Scripts, UI Policies, and Catalog UI Scripts . Utilize Flow Designer and Workflow Editor for automation and process orchestration. Develop Scoped Applications and reusable components that follow ServiceNow best practices . Maintain system performance , query optimization, and efficient script execution. Build role-based access (ACLs) for HR data privacy and security . Implement and enhance HR Case Management, HR Knowledge, HR Lifecycle Events, and Employee Document Management . Configure HR Profiles, HR Templates, and Case Forms to match HR processes ( onboardin...