IT Operations Specialist

Instabase

3 - 5 years

7 - 10 Lacs

bengaluru

Posted:15 hours ago| Platform:

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Skills Required

networking mac docker ansible operations it operations git java cloud applications devops slack linux jenkins mysql html cloud computing jira interfaces python github microsoft azure google microsoft windows troubleshooting aws it infrastructure

Work Mode

Work from Office

Job Type

Full Time

Job Description

Resolve tickets for all internal requests related to software, hardware, networking and equipment issues
Troubleshooting on various tools, including Google Workspace, Slack, Zoom, Okta, Atlassian, Kandji, Intune and others
Lead lifecycle onboarding and offboarding for employees including accounts, hardware logistics and training
Plan, maintain and manage inventory logistics for all equipment, including shipping to local and international employees within APAC region
Ability to define and automate company processes to help scale the company proactively

About you:

Proven experience managing IT infrastructure and services for a growing organisation
Strong experience with Mac OS and Windows
Proficient with modern cloud applications, interface
Ability to operate with a security first mindset
Experience of working with a modern ticketing system
Multi-tasking and time-management skills, with the ability to prioritise tasks
Natural problem solver who enjoys working in a fast paced environment

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