IT Manager - Male

Roles & Responsibility of IT Manager:

· Manage and oversee healthcare IT systems, including HMS/EMR, EHR, PACS, LIS,, and third-party clinical systems

· Design, implement, and maintain IT infrastructure: on-Prem and cloud servers, virtualization (VMware/Hyper-V), storage, and data centres

· Manage network architecture including LAN/WAN, VLANs, VPNs, firewalls, load balancers, and Wi-Fi in clinical environments

· Implement and enforce cybersecurity controls: IAM, MFA, endpoint protection, SIEM, IDS/IPS, vulnerability management, and patching

· Oversee cybersecurity measures to protect patient data and systems

· Manage IT projects, including system upgrades, integrations, and new technology implementations

· Collaborate with clinical, administrative, and compliance teams to align IT solutions with operational needs

· Plan and manage backup, business continuity, and disaster recovery solutions; conduct periodic DR drills

· Monitor system performance and resolve incidents through root cause analysis

· Manage IT service management including incident, change, problem, and asset management

· Oversee cloud platforms (Go4Hosting) including security, cost optimization, and hybrid environments

· Lead technology refresh and upgrade projects, ensuring minimal disruption to clinical operations

· Manage vendors, SLAs, licensing, and software compliance

· Maintain detailed technical documentation, system diagrams, SOPs, and audit evidence

· Lead IT infrastructure operations: servers, networks, cloud services, backups, and disaster recovery

· Maintain relationships with hardware, software, and service vendors.

· Evaluate vendor performance and ensure service-level agreements (SLAs) are met.

· Negotiate contracts and coordinate renewals or escalations as required.

· Manage Internet Service Provider accounts and ensure uninterrupted connectivity.

· Verify invoices, process payments, and track budget utilization for all IT vendors

· Maintain up-to-date records of software licenses and renewals.

· Ensure compliance with licensing agreements and audit readiness

· Oversee facility management vendors for IT infrastructure (AMC, maintenance, etc.).

· Ensure timely preventive maintenance and prompt resolution of facility-related IT issues.

· Track IT assets (laptops, desktops, peripherals, network equipment, etc.).

· Maintain accurate asset lifecycle documentation — procurement to disposal.

· Provide Support to End user for IT Complaints

· Monitor system performance, troubleshoot issues, and ensure minimal downtime

· Prepare IT budgets, manage costs, and recommend technology investments

Interested candidate can send your resume to mtmhr@medwayhospitals.com/6383554509

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

• Provident Fund

Work Location: In person