IT Infrastructure-Senior Manager

As a seasoned and strategic IT leader, you will be responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for an organization of approximately 900+ users. Your role will be crucial as a key member of the leadership team, providing expert guidance and ensuring the smooth operation and continuous improvement of the IT infrastructure. **Key Responsibilities:** - Develop and implement a comprehensive IT strategy aligned with the overall business goals and objectives. - Manage and lead a high-performing IT team, including IT Operations, Network, and Helpdesk. - Oversee all IT operations, ensuring system uptime, performance, and efficiency. - Implement and maintain robust IT security protocols to safeguard the organization's data and assets. - Manage the IT Helpdesk, ensuring timely and effective resolution of user issues and inquiries. - Enforce IT policies and procedures to ensure compliance with industry regulations and best practices. - Stay up to date on the latest IT trends and technologies, and recommend/implement solutions to improve efficiency. - Manage the IT budget and resources effectively. - Provide regular reports on IT activities, performance metrics, and key initiatives. - Collaborate effectively with other departments to ensure seamless integration of technology into business processes. **Qualifications:** - Bachelor's degree in computer science, Information Technology, or a related field (Master's degree preferred). - Minimum 10 years of experience in a senior role in IT, with experience in managing IT operations, security, Helpdesk, and compliance for large organizations (800+ users). - Proven track record of developing and implementing successful IT strategies. - Strong understanding of IT infrastructure, cloud computing, network security, and IT service management principles. - Experience in managing and leading IT teams. - Excellent communication, interpersonal, and problem-solving skills. - Ability to prioritize effectively and manage multiple projects simultaneously. - Strong analytical and decision-making skills.,