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IT Infrastructure-Senior Manager

IT Infrastructure-Senior Manager

Cogneesol

10 years

20 - 28 Lacs

india

Posted:2 weeks ago| Platform: GlassDoor logo

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Skills Required

network compliance leadership strategy security data regulations efficiency reports metrics integration technology service communication

Work Mode

On-site

Job Type

Part Time

Job Description

Please check the below JD for the IT Infra-Senior Manager position.

We are searching for a seasoned and strategic IT leader to join our team as a Manager/Senior Manager, IT. In this role, you

will be responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for our

organization of approximately 900+ users. You will be a key member for the leadership team, providing expert

guidance and ensuring the smooth operation and continuous improvement of our IT infrastructure.

Responsibilities

Develop and implement a comprehensive IT strategy aligned with the overall business goals and

objectives.

Manage and lead a high-performing IT team, including IT Operations, Network and Helpdesk.
Oversee all IT operations, ensuring system uptime, performance, and efficiency.
Implement and maintain robust IT security protocols set by the InfoSec team to safeguard the

organization's data and assets.

Manage the IT Helpdesk, ensuring timely and effective resolution of user issues and inquiries.
Enforce IT policies and procedures to ensure compliance with industry regulations and best practices.
Stay up to date on the latest IT trends and technologies, and recommend and implement solutions to

improve efficiency and effectiveness.

Manage the IT budget and resources effectively.
Provide regular reports on IT activities, performance metrics, and key initiatives.
Collaborate effectively with other departments to ensure seamless integration of technology into

business processes.

Qualifications

Bachelor's degree in computer science, Information Technology, or a related field (Master's degree

preferred).

Minimum 10 years of experience in a senior role in IT, with experience in managing IT operations, security,

Helpdesk, and compliance for large organizations (800+ users).

Proven track record of developing and implementing successful IT strategies.
Strong understanding of IT infrastructure, cloud computing, network security, and IT service management

principles.

Experience in managing and leading IT teams.
Excellent communication, interpersonal, and problem-solving skills.
Ability to prioritize effectively and manage multiple projects simultaneously.
Strong analytical and decision-making skills.

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IT Infrastructure-Senior Manager