Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Mumbai
>
Interspence Solutions Llp
>
IT Help Desk Analyst

IT Help Desk Analyst

Interspence Solutions Llp

2 - 5 years

1 - 6 Lacs

Mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

Communication Skills IT Helpdesk Software Installation Windows Troubleshooting Hardware Installation Microsoft Windows IT Service Desk Technical Helpdesk Windows Support Microsoft Office Suite

Work Mode

Work from Office

Job Type

Full Time

Job Description

We seek an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, and email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and maintenance of network infrastructure components. Collaborate with other IT team members to escalate and resolve complex issues. Track and document all user interactions and resolutions in the helpdesk ticketing system. Provide training and guidance to users on basic software and hardware usage. Stay current with the latest technology trends and IT best practices. Key Requirements: Proven work experience as an IT Helpdesk Support or similar role. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with hardware components, network protocols, and troubleshooting techniques. Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Attention to detail and strong problem-solving skills. A degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Position Location: Mumbai Andheri (E). Hours of operation: Rotational shifts (5.30 AM- 5.30 PM in summer and 6.30 am- 6.30 PM in winter) for 4 days, and remaining 3 days weekly off

Mock Interview

Practice Video Interview with JobPe AI

Start Communication Skills Interview Now

My Connections Interspence Solutions Llp

Download Chrome Extension (See your connection in the Interspence Solutions Llp )

Download Now

Interspence Solutions Llp

www.interspence.com

IT Services and IT Consulting

Mumbai Maharashtra

51-200 Employees

7 Jobs

Key People

John Smith

CEO
Jane Doe

CTO

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

IT Help Desk Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Interspence Solutions Llp

Mock Interview

Download Chrome Extension (See your connection in the Interspence Solutions Llp )

RecommendedJobs for You

IT Help Desk Analyst

IT Help Desk Analyst

IT Help Desk Analyst

Senior Incident Responder, CSIRT

Information Technology

Monitoring Desk Associate ( Linux )

Hyperion Application Support (Essbase, Planning)

Elk Developer

IT Help Desk Specialist II

Customer Service Officer-IT Support

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

IT Help Desk Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Interspence Solutions Llp