0 - 31 years

1 - 3 Lacs

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated Technical Support Executive (Digital Services) for our cyber cafe/common service centre. Key Responsibilities: Assist customers in online application and documentation for Aadhaar card, passport, voter ID, e-stamp, gazette notifications, and similar government services. Operate computers, printers, scanners, biometric devices, and other office equipment smoothly and troubleshoot basic technical issues. Guide and fill out online forms, upload documents, and process digital payments for various citizen services. Ensure accuracy in documentation and data entry. Customer service and query resolution for digital/government services. Keep up-to-date with changes and updates in government digital service portals. Required Skills: Basic to intermediate knowledge of computers and the internet. Comfortable with MS Office, PDF, and online form filling. Good communication skills and customer-centric attitude. Ability to handle sensitive documents and customer data securely. Willingness to learn new digital platforms and tools. We also have branches in Bangalore and Delhi, and we are seeking candidates for these locations.

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