IT Executive

We are looking for motivated IT Executives to join our Common Service Centre (CSC). The role involves assisting citizens in submitting and processing various online government applications. Primary responsibilities include: Handling online applications for government services (e.g., e-Stamp, PAN Card, Passport, etc.) Assisting customers with form filling and document digitization Uploading and managing digital records as per government guidelines Verifying documents and providing information about required paperwork Printing and scanning documents for submission Operating digital payment systems (if required) Explaining procedures to customers with patience and clarity Ensuring data privacy and secure handling of personal information Keeping records and generating status reports for submitted applications Managing computer systems and basic IT troubleshooting in the centre Coordinating with government department helpdesks for issue resolution Skills & Qualifications: Diploma or higher education in IT or computer applications preferred Basic to good English communication skills Experience with computers and web Ability to operate printers, scanners, and payment devices Customer service skills; patient and approachable manner