IT Executive

*Job Title:* IT Support Executive

*Reports to:* IT Manager/Director

*Location:* Ayodhya Bypass, Bhopal

*Job Type:* Full-time

*Experience:* 1-2 years

*Job Summary:*

We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service.

*Key Responsibilities:*

1. *Installation, Configuration, and Maintenance*: Install, configure, and maintain computer hardware, software, and peripherals.

2. *Troubleshooting and Resolution*: Troubleshoot and resolve system and network issues in a timely and efficient manner.

3. *User Training and Support*: Train users on how to use software and hardware, and provide ongoing support and guidance.

4. *User Account Management*: Set up new user accounts and profiles, and assist with password issues.

5. *Call-out Response*: Respond to call-outs within agreed time limits and prioritize multiple open cases.

6. *Technology Evaluation*: Test and evaluate new technology to ensure compatibility and effectiveness.

7. *Electrical Safety Checks*: Conduct electrical safety checks to ensure compliance with safety regulations.

8. *Documentation and Reporting*: Maintain accurate records of technical issues, resolutions, and user training.

*Requirements:*

1. *Education*: Diploma or Degree in Computer Science, Information Technology, or related field.

2. *Experience*: 1-2 years of experience in IT support or related field.

3. *Technical Skills*: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite.

4. *Soft Skills*: Excellent communication, problem-solving, and customer service skills.

5. *Certifications*: CompTIA A+, Network+, or equivalent certifications preferred.

*What We Offer:*

1. *Competitive Salary*: Market-competitive salary and benefits package.

2. *Opportunities for Growth*: Professional development and growth opportunities within the company.

3. *Collaborative Work Environment*: Dynamic and supportive work environment with a team of experienced professionals.

*How to Apply:*

If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to [email protected] .

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person