Role & responsibilities Develop and execute comprehensive plans to elevate sales performance and guest satisfaction. By collaborating closely with franchise partners and providing guidance on product information and SOPs, the aim is to enhance the quality of ice cream offerings while maximizing revenue. The Zonal Manager will oversee all aspects of marketing, sales, operations, finance and people management, ensuring alignment with organizational objective.Develop both long-term and short-term business goals for the zone in alignment with organizational objectives.Conduct regular meetings to review weekly, monthly, quarterly and yearly business results within the zone. Monitor and analyse monthly, quarterly and yearly sales performance within the zone.Keep the team informed and updated on standard operating processes. Preferred candidate profile 8-9 years of experience in similar line of work and at least 18 months as a Relationship/Area Manager within the Restaurant/Cafe industry is preferable.Mastery in competitive selling, persuasion and forward-thinking problem-solving.Strong experience in franchisee management.

Role & responsibilities Prepare and oversee daily food production to meet Naturals' standards, ensuring quality and adherence to recipes. Coordinate with the Executive Chef to estimate daily production needs and ensure food quality. • Supervise junior chefs or commis, guiding and training them to maintain high standards and efficiency. Ensure the highest levels of guest satisfaction by consistently delivering quality food and service. Implement and enforce standard procedures and policies for food preparation, storage and sanitation. Maintain kitchen equipment by operating and promptly reporting any malfunctions. Foster effective communication and teamwork among kitchen staff to create a positive work environment. Monitor food inventory and storage to uphold freshness and quality, checking expiry dates regularly. Consult daily with the Executive Chef on menu requirements and any special events. Take personal responsibility for hygiene, safety and cleanliness, setting an example for the team. Preferred candidate profile Graduate with a bachelors degree in Hotel Management or Diploma in Bakery & Confectionary.3-4 years of hands-on experience in similar role. Proficiency in bakery and confectionary production techniques. Strong knowledge of ice cream manufacturing processes including formulation, production and quality control is preferred. Skilled in inventory management and procurement for ingredients and supplies

Roles and Responsibilities:Establish and nurture relationships with key accounts and store managers within the MT channel to drive sales. This involves regular communication, understanding their needs, and addressing any concerns or issues they may have.Create comprehensive account plans that outline strategies for growing sales, increasing market share and maximizing profitability within each key account.Negotiate pricing, contracts and other agreements with key accounts to ensure mutually beneficial terms for both parties. This may involve pricing discussions, promotional strategies and terms of sale.Develop and implement strategies to drive revenue growth within key accounts. This requires a strong distribution/dealer network to expand distribution channels and identify opportunities for upselling and cross-selling.Prepare regular reports and presentations summarizing account performance and opportunities for improvement.Work closely with internal teams such as sales, marketing, operations and logistics to ensure seamless execution of account strategies.Visit stores to drive hygiene for stock and freezers for better display of product and ensure stock receipts and documentation.Key Skills & Competencies: Proven experience in account management or sales within the MT channel, with a track record of successfully managing key client relationships.Strong understanding of MT trends, technologies and best practices.Analytical mindset with the ability to interpret data.Proven ability to work collaboratively in a cross-functional team environment.Excellent communication, negotiation, and interpersonal skills