*Job Title:* IT Support Executive *Reports to:* IT Manager/Director *Location:* Ayodhya Bypass, Bhopal *Job Type:* Full-time *Experience:* 1-2 years *Job Summary:* We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service. *Key Responsibilities:* 1. *Installation, Configuration, and Maintenance*: Install, configure, and maintain computer hardware, software, and peripherals. 2. *Troubleshooting and Resolution*: Troubleshoot and resolve system and network issues in a timely and efficient manner. 3. *User Training and Support*: Train users on how to use software and hardware, and provide ongoing support and guidance. 4. *User Account Management*: Set up new user accounts and profiles, and assist with password issues. 5. *Call-out Response*: Respond to call-outs within agreed time limits and prioritize multiple open cases. 6. *Technology Evaluation*: Test and evaluate new technology to ensure compatibility and effectiveness. 7. *Electrical Safety Checks*: Conduct electrical safety checks to ensure compliance with safety regulations. 8. *Documentation and Reporting*: Maintain accurate records of technical issues, resolutions, and user training. *Requirements:* 1. *Education*: Diploma or Degree in Computer Science, Information Technology, or related field. 2. *Experience*: 1-2 years of experience in IT support or related field. 3. *Technical Skills*: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite. 4. *Soft Skills*: Excellent communication, problem-solving, and customer service skills. 5. *Certifications*: CompTIA A+, Network+, or equivalent certifications preferred. *What We Offer:* 1. *Competitive Salary*: Market-competitive salary and benefits package. 2. *Opportunities for Growth*: Professional development and growth opportunities within the company. 3. *Collaborative Work Environment*: Dynamic and supportive work environment with a team of experienced professionals. *How to Apply:* If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to [email protected] . Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Language: English (Required) Work Location: In person
*Job Title:* IT Support Executive *Reports to:* IT Manager/Director *Location:* Ayodhya Bypass, Bhopal *Job Type:* Full-time *Experience:* 1-2 years *Job Summary:* We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service. *Key Responsibilities:* 1. *Installation, Configuration, and Maintenance*: Install, configure, and maintain computer hardware, software, and peripherals. 2. *Troubleshooting and Resolution*: Troubleshoot and resolve system and network issues in a timely and efficient manner. 3. *User Training and Support*: Train users on how to use software and hardware, and provide ongoing support and guidance. 4. *User Account Management*: Set up new user accounts and profiles, and assist with password issues. 5. *Call-out Response*: Respond to call-outs within agreed time limits and prioritize multiple open cases. 6. *Technology Evaluation*: Test and evaluate new technology to ensure compatibility and effectiveness. 7. *Electrical Safety Checks*: Conduct electrical safety checks to ensure compliance with safety regulations. 8. *Documentation and Reporting*: Maintain accurate records of technical issues, resolutions, and user training. *Requirements:* 1. *Education*: Diploma or Degree in Computer Science, Information Technology, or related field. 2. *Experience*: 1-2 years of experience in IT support or related field. 3. *Technical Skills*: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite. 4. *Soft Skills*: Excellent communication, problem-solving, and customer service skills. 5. *Certifications*: CompTIA A+, Network+, or equivalent certifications preferred. *What We Offer:* 1. *Competitive Salary*: Market-competitive salary and benefits package. 2. *Opportunities for Growth*: Professional development and growth opportunities within the company. 3. *Collaborative Work Environment*: Dynamic and supportive work environment with a team of experienced professionals. *How to Apply:* If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to careers@avyaanmgmt.com . Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Language: English (Required) Work Location: In person
Job Title: HR Team Lead – Operations (BPO) Location: Bhopal Job Type: Full-time | On-site Department: Human Resources – BPO Operations Experience: 2–3 years (with minimum 1 years in a team lead role within a BPO) Job Summary: Avyaan Management is hiring a proactive and detail-oriented HR Team Lead – Operations to manage and oversee end-to-end HR operations for our BPO workforce. The ideal candidate will have strong knowledge of HR processes in a fast-paced, high-volume environment and the ability to lead a team effectively while ensuring compliance, accuracy, and employee satisfaction. Key Responsibilities: Lead the HR operations team handling onboarding, exit formalities, employee database management, attendance, and leave tracking. Ensure timely and accurate processing of HR documentation, employee letters, background checks, and compliance-related tasks. Coordinate with Talent Acquisition, Payroll, Compliance, and Business Units for smooth operations support.Manage HRMS/HRIS platforms for workforce data accuracy (e.g., Keka, Darwinbox, etc.). Own the employee life cycle for agents and support staff – from hiring to separation.Monitor adherence to HR SLAs and operational KPIs.Handle employee queries and grievances related to HR operations in coordination with ER/HRBP teams.Ensure statutory compliance with PF, ESI, Gratuity, Shops & Establishment Act, etc.Prepare and maintain operational reports such as headcount, attrition, and shift rosters.Support audits, documentation checks, and BCP (Business Continuity Planning) for HR functions.Coach and mentor a team of junior HR executives. Key Requirements: Graduate/Postgraduate in Human Resources or related field (MBA in HR preferred). 2–4 years of experience in HR Operations; at least 1 years in a leadership or team lead role in a BPO/ITES setup. Strong understanding of BPO processes, shift-based working, and high-volume hiring support.Hands-on experience with HR systems and tools (Keka, Zoho People, SAP, etc.). Familiarity with labor laws and BPO compliance requirements.Excellent communication, interpersonal, and team management skills Ability to multitask and prioritize in a dynamic environment. Preferred Attributes: Prior experience in night shift or rotational shift supportExposure to payroll inputs and coordinationStrong reporting and MS Excel skillsWhat We Offer:Competitive salary with performance bonusesOpportunity to grow into an HR Operations Manager roleFast-paced and collaborative BPO work cultureHealth and wellness benefitsContinuous learning and development opportunities Apply Now: Send your updated resume to Hr.intern@avyaanmgmt.com with the subject: "HR Team Lead – BPO Operations Application" Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Job Types: Full-time, Permanent, Fresher Pay: Up to ₹11,000.00 per month Benefits: Provident Fund Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Work Location: In person