*Job Title:* IT Support Executive *Reports to:* IT Manager/Director *Location:* Ayodhya Bypass, Bhopal *Job Type:* Full-time *Experience:* 1-2 years *Job Summary:* We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service. *Key Responsibilities:* 1. *Installation, Configuration, and Maintenance*: Install, configure, and maintain computer hardware, software, and peripherals. 2. *Troubleshooting and Resolution*: Troubleshoot and resolve system and network issues in a timely and efficient manner. 3. *User Training and Support*: Train users on how to use software and hardware, and provide ongoing support and guidance. 4. *User Account Management*: Set up new user accounts and profiles, and assist with password issues. 5. *Call-out Response*: Respond to call-outs within agreed time limits and prioritize multiple open cases. 6. *Technology Evaluation*: Test and evaluate new technology to ensure compatibility and effectiveness. 7. *Electrical Safety Checks*: Conduct electrical safety checks to ensure compliance with safety regulations. 8. *Documentation and Reporting*: Maintain accurate records of technical issues, resolutions, and user training. *Requirements:* 1. *Education*: Diploma or Degree in Computer Science, Information Technology, or related field. 2. *Experience*: 1-2 years of experience in IT support or related field. 3. *Technical Skills*: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite. 4. *Soft Skills*: Excellent communication, problem-solving, and customer service skills. 5. *Certifications*: CompTIA A+, Network+, or equivalent certifications preferred. *What We Offer:* 1. *Competitive Salary*: Market-competitive salary and benefits package. 2. *Opportunities for Growth*: Professional development and growth opportunities within the company. 3. *Collaborative Work Environment*: Dynamic and supportive work environment with a team of experienced professionals. *How to Apply:* If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to [email protected] . Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Language: English (Required) Work Location: In person
*Job Title:* IT Support Executive *Reports to:* IT Manager/Director *Location:* Ayodhya Bypass, Bhopal *Job Type:* Full-time *Experience:* 1-2 years *Job Summary:* We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service. *Key Responsibilities:* 1. *Installation, Configuration, and Maintenance*: Install, configure, and maintain computer hardware, software, and peripherals. 2. *Troubleshooting and Resolution*: Troubleshoot and resolve system and network issues in a timely and efficient manner. 3. *User Training and Support*: Train users on how to use software and hardware, and provide ongoing support and guidance. 4. *User Account Management*: Set up new user accounts and profiles, and assist with password issues. 5. *Call-out Response*: Respond to call-outs within agreed time limits and prioritize multiple open cases. 6. *Technology Evaluation*: Test and evaluate new technology to ensure compatibility and effectiveness. 7. *Electrical Safety Checks*: Conduct electrical safety checks to ensure compliance with safety regulations. 8. *Documentation and Reporting*: Maintain accurate records of technical issues, resolutions, and user training. *Requirements:* 1. *Education*: Diploma or Degree in Computer Science, Information Technology, or related field. 2. *Experience*: 1-2 years of experience in IT support or related field. 3. *Technical Skills*: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite. 4. *Soft Skills*: Excellent communication, problem-solving, and customer service skills. 5. *Certifications*: CompTIA A+, Network+, or equivalent certifications preferred. *What We Offer:* 1. *Competitive Salary*: Market-competitive salary and benefits package. 2. *Opportunities for Growth*: Professional development and growth opportunities within the company. 3. *Collaborative Work Environment*: Dynamic and supportive work environment with a team of experienced professionals. *How to Apply:* If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to careers@avyaanmgmt.com . Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Language: English (Required) Work Location: In person
Job Title: HR Team Lead – Operations (BPO) Location: Bhopal Job Type: Full-time | On-site Department: Human Resources – BPO Operations Experience: 2–3 years (with minimum 1 years in a team lead role within a BPO) Job Summary: Avyaan Management is hiring a proactive and detail-oriented HR Team Lead – Operations to manage and oversee end-to-end HR operations for our BPO workforce. The ideal candidate will have strong knowledge of HR processes in a fast-paced, high-volume environment and the ability to lead a team effectively while ensuring compliance, accuracy, and employee satisfaction. Key Responsibilities: Lead the HR operations team handling onboarding, exit formalities, employee database management, attendance, and leave tracking. Ensure timely and accurate processing of HR documentation, employee letters, background checks, and compliance-related tasks. Coordinate with Talent Acquisition, Payroll, Compliance, and Business Units for smooth operations support.Manage HRMS/HRIS platforms for workforce data accuracy (e.g., Keka, Darwinbox, etc.). Own the employee life cycle for agents and support staff – from hiring to separation.Monitor adherence to HR SLAs and operational KPIs.Handle employee queries and grievances related to HR operations in coordination with ER/HRBP teams.Ensure statutory compliance with PF, ESI, Gratuity, Shops & Establishment Act, etc.Prepare and maintain operational reports such as headcount, attrition, and shift rosters.Support audits, documentation checks, and BCP (Business Continuity Planning) for HR functions.Coach and mentor a team of junior HR executives. Key Requirements: Graduate/Postgraduate in Human Resources or related field (MBA in HR preferred). 2–4 years of experience in HR Operations; at least 1 years in a leadership or team lead role in a BPO/ITES setup. Strong understanding of BPO processes, shift-based working, and high-volume hiring support.Hands-on experience with HR systems and tools (Keka, Zoho People, SAP, etc.). Familiarity with labor laws and BPO compliance requirements.Excellent communication, interpersonal, and team management skills Ability to multitask and prioritize in a dynamic environment. Preferred Attributes: Prior experience in night shift or rotational shift supportExposure to payroll inputs and coordinationStrong reporting and MS Excel skillsWhat We Offer:Competitive salary with performance bonusesOpportunity to grow into an HR Operations Manager roleFast-paced and collaborative BPO work cultureHealth and wellness benefitsContinuous learning and development opportunities Apply Now: Send your updated resume to Hr.intern@avyaanmgmt.com with the subject: "HR Team Lead – BPO Operations Application" Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Job Types: Full-time, Permanent, Fresher Pay: Up to ₹11,000.00 per month Benefits: Provident Fund Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Work Location: In person
Job Title: HR Manager – Operations (BPO) Location: Bhopal Job Type: Full-time | On-site Department: Human Resources – BPO Operations Experience: 2–3 years (with minimum 1 years in a team lead role within a BPO) Job Summary: Avyaan Management is hiring a proactive and detail-oriented HR Team Lead – Operations to manage and oversee end-to-end HR operations for our BPO workforce. The ideal candidate will have strong knowledge of HR processes in a fast-paced, high-volume environment and the ability to lead a team effectively while ensuring compliance, accuracy, and employee satisfaction. Key Responsibilities: Lead the HR operations team handling onboarding, exit formalities, employee database management, attendance, and leave tracking. Ensure timely and accurate processing of HR documentation, employee letters, background checks, and compliance-related tasks. Coordinate with Talent Acquisition, Payroll, Compliance, and Business Units for smooth operations support.Manage HRMS/HRIS platforms for workforce data accuracy (e.g., Keka, Darwinbox, etc.). Own the employee life cycle for agents and support staff – from hiring to separation.Monitor adherence to HR SLAs and operational KPIs.Handle employee queries and grievances related to HR operations in coordination with ER/HRBP teams.Ensure statutory compliance with PF, ESI, Gratuity, Shops & Establishment Act, etc.Prepare and maintain operational reports such as headcount, attrition, and shift rosters.Support audits, documentation checks, and BCP (Business Continuity Planning) for HR functions.Coach and mentor a team of junior HR executives. Key Requirements: Graduate/Postgraduate in Human Resources or related field (MBA in HR preferred). 2–4 years of experience in HR Operations; at least 1 years in a leadership or team lead role in a BPO/ITES setup. Strong understanding of BPO processes, shift-based working, and high-volume hiring support.Hands-on experience with HR systems and tools (Keka, Zoho People, SAP, etc.). Familiarity with labor laws and BPO compliance requirements.Excellent communication, interpersonal, and team management skills Ability to multitask and prioritize in a dynamic environment. Preferred Attributes:Prior experience in night shift or rotational shift supportExposure to payroll inputs and coordinationStrong reporting and MS Excel skillsWhat We Offer:Competitive salary with performance bonusesOpportunity to grow into an HR Operations Manager roleFast-paced and collaborative BPO work cultureHealth and wellness benefitsContinuous learning and development opportunities Apply Now:Send your updated resume to Hr.intern@avyaanmgmt.com with the subject: "HR Team Lead – BPO Operations Application" Job Type: Full-time Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Work from home Work Location: In person
Job Title: System Administrator (BPO Industry) Location: Bhopal Company: Avyaan Management Pvt. Ltd. Job Type: Full-time | Onsite Salary: As per industry standards About the Role Avyaan Management Pvt. Ltd. is seeking a skilled and proactive System Administrator to manage, maintain, and secure IT infrastructure within a BPO environment . The candidate will ensure uninterrupted operations, robust data security, and efficient system performance to support both national and international business processes. Key Responsibilities Manage and monitor all installed systems, networks, and IT infrastructure. Troubleshoot and resolve hardware, software, and network issues promptly. Configure and maintain desktops, servers, routers, switches, and firewalls. Provide technical support to users and ensure minimal downtime. Manage user accounts, permissions, and security controls. Implement and maintain backup, antivirus, and disaster recovery systems. Coordinate with vendors and IT service providers for maintenance and upgrades. Maintain and update inventory of hardware, software, and licenses. Provide IT support during onboarding, migrations, and new process setups. Ensure compliance with organizational IT policies and data protection standards. Required Skills & Qualifications Bachelor’s degree in IT, Computer Science, or a related field. 1–3 years of experience as a System Administrator or IT Support Engineer in a BPO setup. Strong understanding of InfoSec, GDPR, Server & Firewall Integration, Domain & Infrastructure Management . Experience in handling National & International IT Operations . Proficient in Windows/Linux operating systems, LAN/WAN networking, and cloud platforms. Familiarity with VoIP systems, dialers, and call center tools (preferred). Excellent troubleshooting, communication, and multitasking skills. Ability to work flexible hours, including night shifts if required. Why Join Us Work in a dynamic and technology-driven BPO environment. Exposure to cutting-edge IT infrastructure and security protocols. Supportive and growth-oriented work culture. Interested candidates can share their resumes at: Email: [email protected] Contact: +91-7223992066 Subject Line: Application for System Administrator – BPO Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Work from home Work Location: In person
Job Title: CSA Costumer support Associates ( Kyc Verification) Location: 2nd floor, Shriram Plaza, Ayodhya Bypass Rd, above HDFC Bank, in front of Sheetal Paradise, Ahinsa Vihar Colony, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041. Type: Full-Time About Us: Avyaan Management is a leading organization in the field of BPO. Our passionate team offers comprehensive voice and non-voice solutions, including customer service, marketing, and tele sales order processing. Trust in our proven solutions for efficient customer care, order fulfilment, feedback collection, and warm welcome calling. Elevate your customer experience with Avyaan where passion meets expertise Job Description: Job Responsibilities: Make outbound calls to customers for KYC verification . Accurately verify customer information to ensure correctness. Ensure compliance with regulations, legal standards, and company policies during KYC procedures. Maintain confidentiality of sensitive customer information at all times. Communicate effectively with clients during the verification process. Document all verification activities thoroughly and systematically. Job Requirements: Education : High school diploma or equivalent (Higher Secondary 12th Pass is required). Experience : Previous experience in customer service or KYC processes is preferred but not mandatory. Skills : Excellent communication skills in English. Attention to detail in verifying and documenting customer information. Ability to handle sensitive information securely . Familiarity with CRM software for recording and tracking KYC data. Flexibility : Ability to work day shifts with flexibility to adapt as needed. Compensation and Benefits: Salary: 10 ,000/-per month. Supplemental Pay : Performance bonus opportunities available. Benefits : Provident Fund to support long-term savings. Work Conditions: Job Types : Suitable for freshers or experienced individuals. Work Schedule : Day shift work schedule. Location : 2nd floor, Shriram Plaza, Ayodhya Bypass Rd, above HDFC Bank, in front of Sheetal Paradise, Ahinsa Vihar Colony, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person