Customer Service Executive

Job Title: CSA Costumer support Associates ( Kyc Verification)

Location: 2nd floor, Shriram Plaza, Ayodhya Bypass Rd, above HDFC Bank, in front of Sheetal Paradise, Ahinsa Vihar Colony, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041.

Type: Full-Time

About Us: Avyaan Management is a leading organization in the field of BPO. Our passionate team offers comprehensive voice and non-voice solutions, including customer service, marketing, and tele sales order processing. Trust in our proven solutions for efficient customer care, order fulfilment, feedback collection, and warm welcome calling. Elevate your customer experience with Avyaan where passion meets expertise

Job Description: Job Responsibilities:

• Make outbound calls to customers for KYC verification.
• Accurately verify customer information to ensure correctness.
• Ensure compliance with regulations, legal standards, and company policies during KYC procedures.
• Maintain confidentiality of sensitive customer information at all times.
• Communicate effectively with clients during the verification process.
• Document all verification activities thoroughly and systematically.

Job Requirements:

• Education: High school diploma or equivalent (Higher Secondary 12th Pass is required).
• Experience: Previous experience in customer service or KYC processes is preferred but not mandatory.

Skills:

• Excellent communication skills in English.
• Attention to detail in verifying and documenting customer information.
• Ability to handle sensitive information securely.
• Familiarity with CRM software for recording and tracking KYC data.
• Flexibility: Ability to work day shifts with flexibility to adapt as needed.

Compensation and Benefits:

• Salary: 10,000/-per month.
• Supplemental Pay: Performance bonus opportunities available.
• Benefits:
• Provident Fund to support long-term savings.

Work Conditions:

• Job Types: Suitable for freshers or experienced individuals.
• Work Schedule: Day shift work schedule.
• Location: 2nd floor, Shriram Plaza, Ayodhya Bypass Rd, above HDFC Bank, in front of Sheetal Paradise, Ahinsa Vihar Colony, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person