IT Executive

1. System & Network Support

• Install, configure, and maintain computer systems, printers, POS machines, and networking devices.
• Troubleshoot hardware, software, and network-related issues to minimize downtime.
• Monitor internet connectivity, LAN/WAN performance, and firewall settings.

2. Store & Warehouse IT Operations

• Provide on-site and remote IT support for retail outlets, warehouse systems, and billing operations.
• Ensure POS terminals, barcode scanners, printers, and weighing machines function efficiently.
• Support integration and synchronization of billing systems with the central server.

3. Data & Software Management

• Assist in ERP / billing software management, user creation, access control, and data backup.
• Coordinate with the software vendor for bug fixes and feature updates.
• Maintain software license compliance and system version control.

4. CCTV & Security Systems

• Monitor and maintain CCTV, access control, and attendance systems.
• Ensure regular data backup and proper functioning of security devices.

5. Email, Backup & IT Assets

• Manage company email configuration, backup systems, and antivirus updates.
• Maintain an updated IT asset inventory (laptops, desktops, routers, POS systems, etc.).
• Ensure proper tagging and allocation of all IT equipment.

6. User Support & Coordination

• Provide timely IT support to all employees across departments.
• Coordinate with regional IT managers for escalations and network-level issues.
• Train users on new systems, applications, and IT security practices.

7. Documentation & Reporting

• Maintain service request logs and IT issue tracker for audit purposes.
• Prepare weekly/monthly reports on IT performance, issues, and resolutions.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person