IT Environment Manager

UST

0 years

0 Lacs

trivandrum kerala india

Posted:6 days ago| Platform:

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Skills Required

maintenance testing patching resolve test support stability management documentation service reports monitoring compliance checks servicenow jira communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

Role Overview:

The Environment Manager oversees IT environments across production and non-production systems, ensuring they are stable, secure, and fit for use. The role involves managing environment issues, coordinating maintenance, and supporting testing, patching, and infrastructure activities.

Key Responsibilities

Manage and resolve environment issues for production and test systems.
Support testing, releases, and disaster recovery activities.
Coordinate with internal teams and vendors to maintain environment stability.
Oversee patching, capacity, and vulnerability management.
Maintain environment documentation and service reports.
Manage user and service accounts, passwords, and batch monitoring.
Ensure compliance and perform regular system checks.

Skills & Experience

Experience in IT environment management or infrastructure support.
Knowledge of patching, capacity, and vulnerability management.
Familiar with ServiceNow, JIRA, and CyberArk.
Strong problem-solving and communication skills.
Customer-focused with good incident management experience.

Skills

Customer Service Orientation,Service Now,Incident Management

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