IT Assistant

You are a motivated IT Assistant joining our team in an entry-level position suitable for recent graduates or individuals starting their IT careers. You are eager to learn and gain hands-on experience in various aspects of IT support and administration. Your main role will involve working closely with our experienced IT team to assist in maintaining, troubleshooting, and optimizing our technology infrastructure. Your responsibilities will include assisting in the installation, configuration, and maintenance of hardware and software systems. You will support end-users by troubleshooting technical issues and resolving IT service requests. Additionally, you will participate in managing network and system administration tasks, such as monitoring network performance and ensuring system security. It will be your responsibility to perform software updates, patches, and backups as necessary to maintain IT system integrity. Furthermore, you are required to document and log technical issues, solutions, and process improvements for future reference. Collaboration with team members on IT projects and contribution to various technology initiatives will also be part of your role. Lastly, you must ensure compliance with company policies and industry best practices in IT security and data protection. To qualify for this position, you should have a Bachelor's degree in Information Technology, Computer Science, or a related field (or currently pursuing a degree in a similar field). A basic understanding of IT concepts, including networks, databases, hardware, and software systems is essential. Familiarity with Windows, macOS, and Linux operating systems is preferred. Strong problem-solving abilities and a keen interest in learning new technologies are key attributes for this role. Good communication skills and the ability to work effectively in a team environment are required. Attention to detail, time management, and organizational skills are also important qualities. This is a full-time, permanent position with benefits including leave encashment, paid time off, and a yearly bonus. The schedule is a day shift.,