Job Title: Digital Marketer (SEO, SMM, Zoho CRM) with WordPress Experience We are seeking a highly skilled and experienced Digital Marketer to join our team, contributing to the growth of our online presence through effective SEO and SMM strategies. This role also involves managing our Zoho CRM and requires expertise in working with WordPress, specifically in the creation and maintenance of portfolio and e-commerce websites. Responsibilities: Develop and implement SEO and SMM strategies to increase website traffic, improve search engine rankings, and engage with the target audience on social media platforms. Conduct keyword research, analyze website and social media analytics, and generate reports to measure and optimize performance. Create and manage creative content for the website, blog, and social media channels to increase engagement and drive conversions. Collaborate with the design team to create visually appealing and effective digital ads and graphics for social media campaigns. Utilize Zoho CRM to manage customer data, track leads, and create/execute email marketing campaigns. Keep social media accounts active by regularly sharing updates and graphics to promote brand awareness, engagement, and loyalty. Monitor and analyze email marketing campaigns and adjust strategies accordingly to optimize performance. Work with WordPress, updating and managing portfolio and e-commerce websites to ensure a seamless online experience. Stay up to date with industry trends, best practices, and emerging technologies to stay ahead of the competition. Requirements: Bachelor's degree in marketing, Communications, or related field. At least 1 years of experience in digital marketing, with a focus on WordPress , CRM and SEO. Proven experience with Zoho CRM or other CRM software. Experience in working with WordPress, specifically in developing,managing and updating portfolio/e-commerce websites. Excellent written and verbal communication skills. Strong analytical skills and the ability to interpret data to make informed decisions. Experience with Google Analytics, Google Ads, and social media advertising platforms. Knowledge of HTML, CSS, and JavaScript is a plus. If you are a creative, results-driven, and collaborative digital marketer with a strong understanding of WordPress, SEO and CRM, we encourage you to apply for this exciting opportunity to help shape the future of our company. No of post:1 Job location: Rourkela, Odisha (Work form office) Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 1 year (Required) Expected Start Date: 10/06/2025

Job Title: Digital Marketer (SEO, SMM, Zoho CRM) with WordPress Experience We are seeking a highly skilled and experienced Digital Marketer to join our team, contributing to the growth of our online presence through effective SEO and SMM strategies. This role also involves managing our Zoho CRM and requires expertise in working with WordPress, specifically in the creation and maintenance of portfolio and e-commerce websites. Responsibilities: Develop and implement SEO and SMM strategies to increase website traffic, improve search engine rankings, and engage with the target audience on social media platforms. Conduct keyword research, analyze website and social media analytics, and generate reports to measure and optimize performance. Create and manage creative content for the website, blog, and social media channels to increase engagement and drive conversions. Collaborate with the design team to create visually appealing and effective digital ads and graphics for social media campaigns. Utilize Zoho CRM to manage customer data, track leads, and create/execute email marketing campaigns. Keep social media accounts active by regularly sharing updates and graphics to promote brand awareness, engagement, and loyalty. Monitor and analyze email marketing campaigns and adjust strategies accordingly to optimize performance. Work with WordPress, updating and managing portfolio and e-commerce websites to ensure a seamless online experience. Stay up to date with industry trends, best practices, and emerging technologies to stay ahead of the competition. Requirements: Bachelor's degree in marketing, Communications, or related field. At least 1 years of experience in digital marketing, with a focus on WordPress , CRM and SEO. Proven experience with Zoho CRM or other CRM software. Experience in working with WordPress, specifically in developing,managing and updating portfolio/e-commerce websites. Excellent written and verbal communication skills. Strong analytical skills and the ability to interpret data to make informed decisions. Experience with Google Analytics, Google Ads, and social media advertising platforms. Knowledge of HTML, CSS, and JavaScript is a plus. If you are a creative, results-driven, and collaborative digital marketer with a strong understanding of WordPress, SEO and CRM, we encourage you to apply for this exciting opportunity to help shape the future of our company. No of post:1 Job location: Rourkela, Odisha (Work form office) Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 1 year (Required) Expected Start Date: 10/06/2025

Summary: The Team Lead in the BPO sector plays a crucial role in managing and leading a team of customer service representatives or other specialized roles within the outsourcing environment. The primary responsibilities include overseeing daily operations, ensuring team productivity and efficiency, and maintaining high-quality service delivery to clients. Responsibilities: 1.Team Management: Lead and supervise a team of BPO professionals, providing guidance, support, and coaching. Foster a positive and collaborative team culture that encourages continuous improvement and professional development. Conduct regular team meetings to discuss goals, address concerns, and disseminate important information. 2.Performance Monitoring and Evaluation: Monitor individual and team performance against established KPIs (Key Performance Indicators). Implement performance improvement plans as needed and recognize and reward high-performing team members. Conduct regular performance reviews and provide constructive feedback to team members. 3.Client Interaction: Serve as the main point of contact for clients regarding day-to-day operations and issue resolution. Collaborate with clients to understand their expectations, gather feedback, and ensure service levels meet or exceed expectations. Maintain strong client relationships and act as a liaison between the team and the client. 4. Process Improvement: Identify opportunities for process improvement and implement efficient workflows to enhance overall team productivity. Work closely with the operations and quality assurance teams to ensure compliance with client requirements and industry standards. Troubleshooting of contact center software, devices and connectivity problems. 5.Training and Development: Develop and implement training programs to enhance the skills and knowledge of team members. Provide ongoing training and support to address skill gaps and keep the team updated on industry trends and best practices. 6.Reporting and Documentation: Generate and analyze performance reports to track team and individual performance. Maintain accurate and up-to-date documentation related to team activities, client interactions, and process improvements. Qualifications and Skills: Bachelor's degree in management (Preferred Master's degree) Fluency in Advance English (C2-Proficient) and Hindi Language. Proven experience in a BPO environment, with a minimum of 2+ years in a leadership or supervisory role. Knowledge of customer service best practices. Strong interpersonal and communication skills. Excellent problem-solving abilities and the ability to make informed decisions under pressure. Proficient in using BPO tools and technologies. Familiarity with relevant industry regulations and compliance standards. Capabilities to handle projects related to contact center operations such as implementing new software, process improvements or system updates. Apply on the link: https://sites.google.com/venturesathiglobal.com/job-application-form?usp=sharing Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Yearly bonus Education: Diploma (Preferred) Language: English (Required) Expected Start Date: 01/07/2025

Job Summary: As a Contact Centre Executive, you will be responsible for handling inbound customer inquiries via chat, email, and other communication channels. Your primary goal will be to assist customers with their questions, resolve issues, and ensure a positive experience. The ideal candidate should possess excellent English-speaking and writing skills, exceptional interpersonal abilities, and a passion for delivering outstanding customer service. Key Responsibilities: 1. Handle inbound customer inquiries via chat and email, with professionalism and courtesy. 2. Maintain a high level of customer satisfaction by ensuring inquiries are handled efficiently and effectively. 3. Maintain records of customer interactions, transactions, and relevant details. 4. Develop a deep understanding of the company's services, and policies to provide accurate information to customers. Stay updated on product changes, updates, and new offerings. 5. Conduct follow-ups with customers to ensure their satisfaction, gather feedback, and identify opportunities for improvement. 6. Meet or exceed performance metrics including call handling time, customer satisfaction scores, and resolution rates. 7. Collaborate with team members and other departments to achieve timely issue resolution and enhance overall service quality. Qualifications and Skills: 1. Minimum Qualification Graduation. 2. Fluency in English-speaking and writing skills with a clear and professional communication style. 3. Strong interpersonal skills and the ability to empathize with customers’ needs and concerns. 4. ⁠Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. 5. Problem-solving skills with a focus on delivering effective solutions to customers. 6. ⁠Prior experience in customer service or related roles is preferred. 7. ⁠Strong active listening skills and empathy towards customer concerns. 8. ⁠Strong attention to detail. 9. ⁠Proficient computer skills. Why Join Us? Work-Life Balance: Enjoy a 5-day workweek with two weekly offs for your personal time. Flexibility: Week-offs are not fixed, offering greater adaptability to your schedule. Rewarding Compensation: Attractive incentives that recognize and reward your hard work. Safety First: Female employees benefit from safe and reliable drop-off services. Inclusive Environment: A supportive workplace that values your growth and well-being. Apply on the link: https://sites.google.com/venturesathiglobal.com/job-application-form?usp=sharing Location- Rourkela, Odisha Job type- Full time Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Evening shift Night shift Rotational shift UK shift US shift Supplemental Pay: Overtime pay Performance bonus Education: Diploma (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Expected Start Date: 17/07/2025

Job Summary: As a Contact Centre Executive, you will be responsible for handling inbound customer inquiries via chat, email, and other communication channels. Your primary goal will be to assist customers with their questions, resolve issues, and ensure a positive experience. The ideal candidate should possess excellent English-speaking and writing skills, exceptional interpersonal abilities, and a passion for delivering outstanding customer service. Key Responsibilities: 1. Handle inbound customer inquiries via chat and email, with professionalism and courtesy. 2. Maintain a high level of customer satisfaction by ensuring inquiries are handled efficiently and effectively. 3. Maintain records of customer interactions, transactions, and relevant details. 4. Develop a deep understanding of the company's services, and policies to provide accurate information to customers. Stay updated on product changes, updates, and new offerings. 5. Conduct follow-ups with customers to ensure their satisfaction, gather feedback, and identify opportunities for improvement. 6. Meet or exceed performance metrics including call handling time, customer satisfaction scores, and resolution rates. 7. Collaborate with team members and other departments to achieve timely issue resolution and enhance overall service quality. Qualifications and Skills: 1. Minimum Qualification Graduation. 2. Fluency in English-speaking and writing skills with a clear and professional communication style. 3. Strong interpersonal skills and the ability to empathize with customers’ needs and concerns. 4. ⁠Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. 5. Problem-solving skills with a focus on delivering effective solutions to customers. 6. ⁠Prior experience in customer service or related roles is preferred. 7. ⁠Strong active listening skills and empathy towards customer concerns. 8. ⁠Strong attention to detail. 9. ⁠Proficient computer skills. Why Join Us? Work-Life Balance: Enjoy a 5-day workweek with two weekly offs for your personal time. Flexibility: Week-offs are not fixed, offering greater adaptability to your schedule. Rewarding Compensation: Attractive incentives that recognize and reward your hard work. Safety First: Female employees benefit from safe and reliable drop-off services. Inclusive Environment: A supportive workplace that values your growth and well-being. Apply on the link: https://sites.google.com/venturesathiglobal.com/job-application-form?usp=sharing Location- Rourkela, Odisha Job type- Full time Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Evening shift Night shift Rotational shift UK shift US shift Supplemental Pay: Overtime pay Performance bonus Education: Diploma (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Expected Start Date: 17/07/2025

Job Summary: We are looking for a motivated and enthusiastic Business Development Associate to join our growing team. The ideal candidate will be responsible for generating new leads through cold calls, cold emailing, and identifying online/offline channels to boost visibility. This is a great opportunity for individuals looking to kickstart their career in sales and marketing in a global work environment. Key Responsibilities: Conduct cold calls and cold email campaigns to reach potential customers. • Identify and generate qualified leads through research and outreach. • Explore and suggest new channels for visibility and lead generation (e.g., social media platforms, forums, directories). Maintain and update lead information in CRM tools. Collaborate with the internal team to develop strategies for reaching out to new prospects. Ensure follow-ups with interested prospects to move them through the sales funnel. Prepare and share regular reports on lead generation and outreach effectiveness. Continuously improve outreach tactics based on feedback and performance. Requirements: Bachelor’s degree in any discipline (Marketing/Sales preferred). Excellent verbal and written communication skills in English. Confident, persuasive, and proactive approach to sales. Willingness to work night shifts aligned with international markets. Basic understanding of CRM tools and Google Workspace (Sheets, Docs, etc.) is a plus. Strong desire to learn and grow in the sales domain. What We Offer: Training and mentorship from experienced sales professionals. Opportunity to work with international clients and markets. Dynamic and supportive work environment. Performance-based incentives and growth opportunities. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Evening shift Night shift Rotational shift UK shift US shift Education: Diploma (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person Expected Start Date: 17/07/2025