IT Application - Manager

( Candidates with Hospital experience only to apply for this position)

• Cordially engage with user functions to understand the software requirements and firm up a comprehensive BRD and SRS in a consultative approach.
• Undertake vendor evaluation to identify the right technology, product from a strategic perspective and following the necessary approval and procurement process
• Ensure complete adherence to the IT architecture guidelines while identifying the new technology/products including seamless integration with other applications, where applicable
• Ensure all software applications have adequate security capabilities implemented and regularly upgraded
• Maintain an enterprise wide view to ensure IT projects deliver their total potential value and are woven into the overall business strategy and objectives.
• Effective project management to ensure high quality and timely delivery of applications and components to the defined scope.
• Ensuring a seamless integration of new and existing systems to eliminate potential problems and maintain data structure and integrity
• Manage service providers to ensure high uptime and performance of the applications
• Responsible for ensuring that the service issues (L3/L2/L1) are resolved within the defined timeframes
• Pro-actively monitor overall applications health to ensure necessary actions are taken in time to minimize the performance or breakdown incidents.
• Responsible for effective user access management to ensure strict adherence to the applications access policy guidelines
• Identify MIS/reporting needs across functions; design, oversee development and maintain business intelligence & management reports.
• Ensure that the necessary documents, pertaining to the delivered product/enhancements are verified and hosted in a common folder for transparent and easy retrieval
• Ensure effective vendor management including timely payments and renewals.
• Manage overall budgets and financials for application(s) areas. Plan for further budgets in advance in line with the organizations budgeting cycles.

Work Experience :

1. Overall, 12-14 years of experience in the IT industry, covering delivery management of software projects, preferably in HIMS (Hospital Information Management System), Financial Management, SCM, HRMS, e2e ERP, Data/Analytics platform implementations involving complex integrations.

2. Experience in applications development using open source technologies is desirable.

3. Exposure to implementations in large Non-Profits will be an advantage.