IT Administrator

Skeps

1 - 3 years

0 Lacs

Gurgaon Haryana India

Posted:3 days ago| Platform:

Apply

Skills Required

support software macos onboarding offboarding provisioning documentation inventory network compliance data security jira resolve report troubleshooting management communication

Work Mode

Remote

Job Type

Full Time

Job Description

We're looking for an IT Administrator to ensure smooth IT operations across the organization. If you're passionate about solving IT challenges, enabling employee productivity, and being a reliable tech support partner, this role is for you.

Responsibilities

Provide first-level IT support both onsite and remotely, for hardware, software, and access-related issues.
Install, configure, update, and troubleshoot operating systems and applications on macOS and Windows devices.
Manage IT onboarding/offboarding: user provisioning, device setup, and asset handover.
Maintain IT documentation: SOPs, inventory records, and access logs.
Support network-related devices such as switches, biometric systems, access points (APs), NVRsand coordinate with ISPs and vendors.
Ensure compliance with IT policies, data security, and confidentiality standards.
Assist senior IT staff with escalated issues, ongoing projects, and tech process enhancements.
Use Jira or other ITSM tools to track, resolve, and report on IT tickets and incidents.

Requirements

1-3 years of experience in IT support or helpdesk roles (startup experience preferred).
Proficient in macOS and Windows system troubleshooting and installation.
Working knowledge of IT asset management and endpoint monitoring.
Basic understanding of Jamf, Microsoft Intune, and Apple Business Manager (ABM).
Familiarity with network device support (switches, routers, APs) and AV setup.
Strong communication skills with a user-first mindset.
A proactive, adaptable approach with strong ownership of tasks.

This job was posted by Laveena Soni from Skeps.

More Jobs at Skeps

Software Development Engineer I - CSS / Angular

Gurgaon, Haryana, India

2.0 - 2.0 yrs

Salary: Not disclosed

SDET - Automation Testing

Gurgaon, Haryana, India

2.0 - 7.0 yrs

Salary: Not disclosed

SDE II - Frontend

Gurgaon, Haryana, India

4.0 - 4.0 yrs

Salary: Not disclosed

Quality Assurance Lead

Gurugram, Haryana, India

8.0 - 8.0 yrs

Salary: Not disclosed

SDE I Frontend

Gurugram, Haryana

2.0 - 2.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.