IQA/OQA Engineer (CAC Division)

Role & responsibilities

• Lead of FQA, OQA and Service spare parts dept work activities
• FCR Review with Top management and appropriate action plan implementation to reduce the FCR
• FCR Achievement Roadmap Preparation, Monthly Review of target v/s Actual Status
• Sales return analysis & prepare monthly SRN report
• Field Failure Quality Target, Improvement action plan implementation
• Spare part planning & Filling Ratio achievement through better review system.
• Performance testing/ELT of the units as per sampling plan.
• Responsible for corrective measure of field failure and daily monitoring service call
• Action plan Verification of rejected lot.
• OQA Management i.e. consumables Inventory management, New manpower training, Field Issues display.
• Daily FG Vehicle loading inspection and share report on daily basis, FG audit & box rejection day wise count report.
• Service Bulletin Preparation & submission to Field team for Epidemic cases & Non defective Parts analysis.
• Ensure necessary actions taken for improvement of worst part
• To ensure preparation of various audit (internal & external) & document control related to QMS
• Monthly meetings with Service team to discuss High failure models & forecasted action plan, Through review system action plan implementation.
• Conducting Quarterly service trainings for service engineers/trainers
• Co-ordination with Commercial & Sourcing team for Service Spare parts

Preferred candidate profile

• Commercial AC product testing standard, (BIS & BEE)
• Knowledge of POKA YOKE, KAIZAN, Part & Product Reliability Testing 7 QC Tools, DMAIC, CAPA, Why-Why Analysis, 8D Methodology, Inspection Instrument Handling,
• Sampling plan standard, ELT, Product reliability.
• Problem solving approach toward line slippage and assurance in OQA
• Continuous data analysis & problem solving approach of field quality
• Problem solving approach toward customer & continual support to service team
• Strong issue resolving skill, Solution oriented and Work in Team