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5.0 - 10.0 years
1 - 5 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Dear Candidate, Greetings from Inorbit Malls! Inorbit Malls (India) Private Limited is a subsidiary of the K Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with four operating malls covering over 22.28 lac sq ft, employing over 250 direct employees and several thousands of indirect staff, 350 key retail brand partners and over 35 lac monthly footfalls. The current operational malls are present in key markets such as Malad and Vashi in Mumbai and Navi Mumbai respectively, the cities of culturally vibrant Vadodara & Hubli and bustling Hyderabad with the most recent foray being in the vibrant city of Visakhapatnam for its fifth state-of-the-art mall. Inorbit Malls offer a universal class and appeal and seeks to create an aspirational social space for its patrons a recreational hub not restricted to shopping but encompassing a people-centric destination that facilitates unwinding, connections, revelry, and socializing. Inorbit Malls has achieved acclaimed international standards in facility management and customer service. Over the years, it has developed significant expertise in mall development and management in the Indian market, encompassing property location, construction, design, planning, and the management of large-format retail environments up to international standards. Inorbit today is poised to grow and set benchmarks for mall excellence through its Greenfield and Inorganic projects throughout India and cherishes to be an integral part of its consumer ecosystem. Being a Great Place to work Certified’ and as a part of our investment in human management quality we are keen to engage with and prospectively explore getting on board very talented, senior, and capable owner-managers who feel motivated to contribute to this growth saga. We have openings for Officer - Loss Prevention at Malad, Vashi and Hyderabad. JD – Loss Prevention KEY ROLES & RESPONSIBILITIES: Develop, establish, and lead safety programs to ensure highest safety standards at the Mall. Overall responsibility of site security procedures, SOPs and processes and ensure compliances. Will be responsible for Security Surveys, Risk-Assessments & Training (Site evacuations / fire drills) Liaison with local police, security and intelligence services and maintain a network of contacts with security agencies. Will play a key role in the Security Automation Projects, Budgeting, Installation & Commissioning of security systems at the Mall. The incumbent will also handle the following: Emergency Response Planning Disaster Management Physical Security, Vigilance, Investigations G lectronic Security and Surveillance G Interested candidates can send their resumes at priyanka.kunsingh@inorbit.in. Best Regards, Priyanka Kunsingh Executive - Human Resources
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Description The successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in maintaining Amazon's reputation for trust and excellence by identifying and preventing abuse across our global platform. Amazon is an Equal Opportunity Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age. Key job responsibilities Lead and support teams in investigating, managing, and resolving high-impact incidents and escalations. Execute program strategy to enhance customer trust and protect brand owners. Draft and present deep-dive reports, including responses to senior executives and Correction of Errors (COE) documents. Analyze existing policy and process gaps, developing and implementing solutions to close them. Manage and own projects aimed at improving operational efficiency, including data analysis and collaboration with external teams. Monitor media and global events to anticipate and mitigate potential risks, using data-driven insights to prevent issues before they arise. Make high-level decisions, leveraging judgment and expertise in complex scenarios. About The Team The Escalation Management and Prevention (EMP) team is responsible for managing escalations related to suspected Selling Partner fraud and abuse on Amazon stores. As the centralized point for all internally-driven abuse-related issues, we operate through the internal-only abuse-escalations@ email alias. Our team conducts thorough investigations, identifies the root causes of escalations, and drives initiatives across global program teams to prevent recurring issues. By leveraging front-line insights from Selling Partner escalations, we contribute unique perspectives to programs within the Selling Partner Services (SPS) organization. Amazon's reputation for excellence is well established, recently being recognized as the #1 most trusted company by customers. To uphold this reputation, the EMP team is tasked with identifying and preventing abuse that could impact customers and brand owners globally. Our rapid growth demands leaders who are agile, possess an entrepreneurial mindset to develop innovative solutions, demonstrate relentless determination to achieve goals, and excel in breaking down and solving complex challenges. The EMP team is dedicated to designing and implementing policies, tools, and technological innovations that safeguard customers. We are seeking leaders to take ownership of various critical and high-visibility projects. Specifically, we are looking for a Risk Specialist to manage significant global events and escalations. The ideal candidate is passionate about ensuring customers can make informed purchase decisions and supporting brand owners and sellers in successfully listing and selling their products on Amazon. Your decisions will be crucial in protecting customers and sellers and maintaining the integrity of Amazon's catalog and product listings ecosystem. Basic Qualifications 2-5 years of experience in relevant areas such as law, customer service, investigations, or project management. Bachelor's degree. Written communication skills, with the ability to write clearly and succinctly. Ability to move quickly and decisively to resolve incidents. Analytical thinking with a natural tendency to use data in decision-making and prioritization. Proven experience collaborating with cross-departmental teams. Flexibility to work on case triaging and escalation handling. Preferred Qualifications Proven experience in risk management, fraud, or compliance organizations, with a focus on program strategy and leadership. Demonstrated analytical and quantitative skills, using data and metrics to develop business cases, predict trends, and drive solutions. Ability to bring clarity to ambiguous situations and make informed decisions in complex scenarios. High level of integrity and discretion in handling confidential information. Communication skills, capable of clearly and effectively presenting complex information to senior leadership. Entrepreneurial spirit with a passion for driving innovation and achieving results in a fast-paced environment. Enthusiasm for delivering exceptional service to executive leadership and other key stakeholders.
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Security Product Support Specialist, your main responsibility will be to commission and de-commission security products like Closed-Circuit Cameras at retail stores in North America and globally. This includes conducting audits and compliance checks to ensure the accuracy of data captured by these security products through video recordings. You will be tasked with configuring new and existing cameras remotely, investigating and resolving data discrepancies, and escalating issues to a supervisor when necessary. Your role will also require you to demonstrate strong interpersonal and customer relationship skills while providing efficient and courteous service to customers. It is crucial to document all activities and actions taken to resolve customer issues effectively. Additionally, you will leverage your in-depth knowledge of systems and operations to support the assigned customer group. To excel in this role, you must be open to working in a 24x7 environment, specifically US shifts. A minimum of 6 months of experience in a customer service role is required, along with proficiency in using Windows PC applications, including MS Office. Attention to detail, time management, and organizational skills are essential. Effective communication skills, both oral and written, will be crucial for exchanging information with clients. As a prospective candidate, you should hold a graduate degree in any stream and currently be based in the Delhi NCR region due to the current work-from-home situation. The typical expected experience for this position ranges from 1 to 3 years. The required schedule availability is Monday to Friday from 11:00 am to 09:00 pm IST, with the flexibility for shift changes based on client requirements. Overtime work and weekend shifts may be necessary depending on business needs.,
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
delhi
On-site
The Vigilance Associate role requires managing and maintaining effective communication/liaison with Law Enforcement Authorities and external counsels within defined turnaround time. You will be responsible for dealing effectively with different internal stakeholders of the Bank, maintaining, analyzing, and presenting MIS, following up internally and externally to ensure accurate event of files & complaint details, and maintaining focus on workflow management to meet/exceed expectations on delivering within TAT. Additionally, you will be involved in vendor management, training and awareness of related activities, identification & investigation of fraud, misconduct/corruption & other such malpractices related to employees, and conducting surprise checks & inspections. The ideal candidate for this role should have a Bachelor's degree in engineering/Technology/Maths/Commerce/Arts/Science/Biology/Business/Computers/Engineering/Management. You should have 5-10 years of total experience in a relevant field.,
Posted 2 weeks ago
0.0 - 4.0 years
4 - 5 Lacs
Chennai
Work from Office
Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Hours 45 Job Posting Closing Date: 30/07/2025
Posted 2 weeks ago
6.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Nexus Switch Design SME - Level 4 Support Technology | ASA Firewall Design SME - Level 4 Support Technology | Cisco WLAN Design SME - Level 4 Support Technology | Meraki WLAN Design SME - Level 4 Support Technology | F5 NLB Design SME - Level 4 Support Technology | Versa SDWAN Design SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: (1) Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. (2) Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. (3) Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. (4) Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Gurugram
Work from Office
Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior anaylst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and tactfully within our SLAs. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Must be flexible for all shifts (including early morning/Late night) Prior experience in transaction filtering and sanction knowledge Required minimum 1 year of relevant experience Hours 45 Job Posting Closing Date: 23/07/2025
Posted 2 weeks ago
4.0 - 7.0 years
3 - 6 Lacs
Dera Bassi
Work from Office
Role & responsibilities 1. Establishment and implementation of harmonized Quality Management Systems at all API plants. 2. To perform Self-Inspection and routine audit in all the API plants, R&D and subsidiaries of Akums. 3. To ensure compliance as per current regulatory requirements at all the API plants, R&D and subsidiaries of Akums. 4. Preparation, review and implementation of CQA SOP's at all API Plants of Akums. 5. To involve in regulatory audits along with site team and to ensure compliance submission within timeline. 6. To review investigation for elimination of Market complaints and support plant team to handle market complaints. 7. To co-ordinate and organize Corporate Quality Management Review meeting of API plants of Akums. 8. To raise queries and discussion with senior to resolve queries on daily basis. 9. SOP validation & implementation Preferred candidate profile • CQA Experience in Pharma- API industry will be preferred • Must have good understanding about WHO GMP Perks and benefits Salary no bar for deserving candidates.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The role in Group Legal, Compliance & Secretariat is crucial to safeguard the bank's interests, reputation, and capital. Upholding values of trust and integrity is fundamental for business banking success. As part of this team, your main responsibility will be to develop and implement action plans to detect fraudulent activities effectively. Key Accountabilities: - Develop and implement action plans for detecting fraudulent activities. - Build a model for fraud monitoring and provide training to subordinates. - Review Fraud and Authorization rules/parameters in systems based on new fraud trends. - Ensure compliance with policies and procedures for smooth unit operations. - Take initiatives to enhance approval rates. Job Duties & Responsibilities: - Build a model for fraud monitoring and train subordinates for efficient fraud management. - Ensure timely investigation closure within specified timelines. - Implement fraud rules in systems based on new fraud trends analysis. - Monitor real-time queues and identify high-risk transactions promptly. - Recommend anti-fraud processes for changing transaction patterns. - Process and approve authorization requests. - Handle inquiries and complaints from Merchants and Cardholders. - Educate Merchants on correct card acceptance and authorization procedures. - Attend to Lost/Stolen Card reports and carry out fraud monitoring. - Adhere to group Investigation Standards & procedures. - Contact cardholders to verify transactions. - Monitor team performance and identify areas for improvement. - Work in shifts as per team requirements. - Review and streamline operation processes. - Display teamwork and cooperation to achieve service quality. - Maintain necessary MIS data, reports, and records. - Provide administrative support for authorization-related tasks. - Provide timely updates to BU/SU/Team Lead. Required Experience: - Associate: 4-6 years, Analyst: 2-4 years in a similar profile. - Proficiency in English with strong interpersonal and communication skills. - Willingness to work in a 24/7 shift setup. Education / Preferred Qualifications: - Commerce Graduate. Core Competencies: - Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills, etc. Technical Competencies: - Investigation, Data Analytics, etc. Work Relationship: - Support good working relationships with internal and external units for timely investigations. DBS India - Culture & Behaviors: - Drive performance through value-based propositions. - Ensure customer focus and reduce complaints. - Protect, maintain, and enhance DBS reputation. - Build skills and competencies through team building and motivation. - Execute operations swiftly with high standards of honesty and integrity.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
saharanpur, uttar pradesh
On-site
You will be working at Jubilant Pharma Limited, a global integrated pharmaceutical company that offers a wide range of products and services across different geographies. The business is organized into two segments: Specialty Pharmaceuticals and Generics & APIs. Jubilant Generics (JGL) is a wholly-owned subsidiary of Jubilant Pharma with Research & Development units in Noida and Mysore, India. JGL operates manufacturing facilities in Mysore, Karnataka, and Roorkee, Uttarakhand, focusing on APIs and Dosage manufacturing. The Mysore manufacturing site, spread over 69 acres, is USFDA approved and manufactures APIs targeting Lifestyle driven Therapeutic Areas such as CVS and CNS. The Roorkee facility is a state-of-the-art site approved by multiple regulatory bodies including USFDA, Japan PMDA, UK MHRA, TGA, WHO, and Brazil ANVISA, primarily focusing on a B2B model for EU, Canada, and emerging markets. Both manufacturing units are supported by around 500 research and development professionals in Noida and Mysore, working on developing new products in API, Solid Dosage Formulations, Sterile Injectable, Semi-Solids Ointments, Creams, and Liquids. The R&D facility also conducts BA/BE studies in-house and has global regulatory accreditations. JGL's Regulatory Affairs & IPR professionals focus on maintaining a unique portfolio of patents and product filings in regulatory and non-regulatory markets. Jubilant Pharma's revenue has been consistently increasing, reaching INR 53,240 Million during the Financial Year 2018-19 compared to INR 39,950 Million in the Financial Year 2017-18. Your responsibilities will include managing Stability Chambers, handling Stability Samples, loading & withdrawing Stability samples, storage, and destruction of samples after testing, compiling Stability reports, timely analysis of stability samples, investigation of deviations, incidents, OOS & OOT results, recording analytical data, preparation & review of SOPs, self-auditing, adherence to SOPs, STPs, GTPS, and cGMP/GLP compliance. For more information about the organization, please visit www.jubilantpharma.com.,
Posted 2 weeks ago
16.0 - 20.0 years
0 Lacs
dhar, madhya pradesh
On-site
You should have 16-20 years of experience in the pharmaceutical industry and be located in Pithampur. A degree in M.Sc./ M. Pharma / B. Sc. / B Pharma is required for this position. Your responsibilities will include daily planning of analytical activities, resource management, and work allocation. You will be responsible for planning and executing sampling and analysis for raw materials, packaging materials, intermediates, and finished products. You will review and/or approve the implementation of standard operating procedures, analytical protocols, and analytical reports. Additionally, you will review and/or approve the qualification and calibration of instruments. You will investigate and review laboratory events, out-of-specification (OOS) results, out-of-trend (OOT) results, and deviations. Ensuring compliance with QC-related electronic data management, such as computer system validation, electronic data backup, storage, and retrieval, will be part of your role. You will conduct training sessions to enhance the analytical skills of quality control personnel. Managing procurement and inventory control of materials and equipment required for QC activities will be essential. You will review analytical activities related to process validation, cleaning validation, and analytical method validation. You will have the authority to release raw materials, intermediates, stability samples, and working standards in the absence of the QC Head through the Laboratory Information Management System (LIMS). Monitoring non-routine activities such as stability studies, working standard management, calibration management, and analytical method transfer/verification will also be part of your responsibilities. You will be the responsible person for all QC activities in the absence of the Head QC. Desired skills for this position include experience in facing various regulatory inspections like USFDA, MHRA, EMA, and TGA. Experience in auditing finished dose formulation units, API and Intermediate/KSM vendors is preferred. Experience of working in an API unit is a plus. You should have excellent functional knowledge and application skills, a proactive approach to internal and external queries, and the ability to manage multiple stakeholders. High standards of business ethics, excellent communication skills, and strong decision-making skills are essential for this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The Ops Accounting Rep 5 performs relatively complex assignments with a direct impact on the business by ensuring the quality of tasks or services provided. Working under little to no direct supervision, you may service an expansive and/or diverse array of products/services. Applying working knowledge of technical and professional principles and concepts, as well as in-depth knowledge of team objectives, you understand how assigned duties contribute to the work of the team/unit. You also comprehend how the units coordinate their efforts and resources to achieve the objectives of the function. Ensuring the quality and service of self and others, you may recommend new options to enhance productivity in accordance with guidelines. Tact and diplomacy are required when exchanging complex or sensitive information with others, being sensitive to audience diversity. Basic knowledge of the organization, the business, and its policies is necessary. You are typically responsible for resolving basic to moderately complex problems based on practice and precedence. You should be able to assess the applicability of similar experiences and evaluate options under circumstances not covered by procedures. Responsibilities: - Performing various accounting functions that are the most complex in nature pertaining to general ledger and proof of account reconciliation, research, and investigation. - Training new hires or new team members within the work unit and providing day-to-day guidance to lower-level employees. - Managing workflow and interacting with other departments. - Making decisions within established guidelines, with latitude to decide appropriate action to resolve issues in areas where prior precedence has been established; making journal entries with little or no supervision; and performing accounting duties in multiple areas. - Communicating with other departments, external customers, and/or clients. - Working under little to no direct supervision to perform job duties. - Appropriately assessing risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. Qualifications: - Advanced knowledge of the current operating system platform and internal accounting policies. Education: - High School diploma or equivalent, Bachelor's degree preferred If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,
Posted 2 weeks ago
0.0 - 4.0 years
0 - 0 Lacs
west bengal
On-site
Seeking candidates who possess integrity, excellent communication, and strong analytical thinking. Perfectly suitable for the Investigation Officer position. The job role is for an Intelligent Member (IM) with a monthly salary range of 14,000/- to 16,000/-. During the training period of 3 months, the salary will be 10,000/- to 12,000/-. Other benefits include Incentives, Travel Allowance (TA), and Dearness Allowance (DA). The duty timing is from 10.00 AM to 4.00 PM for 8 hours a day with Saturdays and Sundays off. There are 100 vacancies available all over West Bengal including locations like Malda, Murshidabadh, Bankura, Purulia, Purba Medinipur, Paschim Medinipur, Paschim Bardhaman, Purba Bardhaman, Birbhum, Hooghly, Nadia, Darjeeling, Dhanbad, and more. The minimum qualification required is 12th pass, and graduates are preferred. The skills required for the job include attention to detail, integrity, strong communication, analytical thinking, and problem-solving abilities. The job responsibilities include visiting local Police Stations (PS) to collect official crime-related data and case history, monitoring local news sources for intelligence, reporting to higher authorities, visiting District Magistrate (DM) office if needed (appointments arranged by the company), maintaining detailed case files, evidence logs, and investigation reports. It is noted that having a bike is not mandatory for this position. For further information, the job is at Job Resource Point located at Webel I.T Park, Module No. 408, near Anandabazar Patrika Factory, Barjora, Bankura. Key skills required for the job include investigation, problem-solving, attention to detail, strong communication, integrity, and analytical thinking.,
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 weeks ago
0.0 - 5.0 years
0 - 1 Lacs
Chennai
Work from Office
Job Description Acts as an interface between the TPA, Insurance Company and the hospital. Responsible for investigation of suspicious claims. Effective usage of Fraud control measures. Act as a backend support to the TPA. Responsible for data mining and analytics related to Fraud and Investigation (IFD) Field visit for investigation purpose. Open to travel. Desired Candidates Profile Qualification Any Graduate Experience Fresher - 2 Years Exp. Profile Executive If interested kindly share your resume to recruitment1@mdindia.com
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Responsible for Engineering and Project Activity. To Ensure Opex & Capex budget of facility as per approved budget. To Ensure maintenance of process equipment as per respective SOP. To ensure operation & maintenance of utility like cooling tower, chilled water, Nitrogen, Steam, Brine & compressed air as per respective SOP. To ensure inventory management as per approved budget. To ensure newly projects design & Execution as per approved plans. To ensure compliance of qualification, SOPs, validation as per respective SOP. To ensure Preventive maintenance of equipment as per respective SOP. To support in investigation of deviation related to engineering. To ensure compliance of safety related observation related to engineering. To support for attending any breakdowns & investigations deviation related to engineering as per respective SOP. To support cross functional team for investigation as per respective SOP. To ensure qualification of equipment as per respective SOP. Co-ordination of QMS activity & ensure the compliance for the same. To provide training to Team members as per requirement and ensure all team members completed their training as per cGMP requirement. To fulfil the current needs of training with respective of GMP, GLP, Safety & Hygiene, application etc. To review the document for equipment & facility as per cGMP requirements. Co-ordination with team for handling of all external & internal audits / inspection. Adhere to all company policies & manuals (Business, safety& finance etc.)
Posted 2 weeks ago
0.0 - 6.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (German Language Support) position, where you will interact with German -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in German, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in German language (written and spoken) Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in German Ability to call customer in German language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in German for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in German language confidently. Experience in customer call using German language
Posted 2 weeks ago
1.0 - 4.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (Italian Language Support) position, where you will interact with Italian-speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Italian, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in Italian language (written and spoken) Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in Italian Ability to call customer in Italian language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in Italian for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in Italian language confidently. Experience in customer call using Italian language
Posted 2 weeks ago
0.0 - 6.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (Spanish Language Support) position, where you will interact with Spanish -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Spanish, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in Spanish language (written and spoken) Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in Spanish Ability to call customer in Spanish language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in Spanish for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in Spanish language confidently. Experience in customer call using Spanish language
Posted 2 weeks ago
5.0 - 8.0 years
5 - 8 Lacs
Bengaluru, Ramanagara
Work from Office
Role & responsibilities Incharge for QMS activities, Preferred candidate profile Should have good knoledge about QMS, Validation, calibration , qualification, re-qualification, change control. CAPA, OOS, OOT & Investigation. Mainly for all Process equipments and Utility ( HVAC System, Purified System, Refrigerator System, Air Compressor System & Boiler ) Exposure with Regulatory Aduits.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Thane
Work from Office
Receive, analyze and extract snapshots from the holter recording received from trial sites according to study specific trial protocol. Perform quality control on extracted snapshots. Essential Functions Analyze Holter Flashcards/Tapes, in accordance with Holter standard operating procedures. Advise investigator site appropriately if the Holter flashcards/Tapes being received shows relevant abnormalities or study protocol Alert criteria. Be aware of and work to specific trial protocol. Understand and comply with core operating procedures and work instructions of Cardiac Safety Services. Coordinate between the different teams so as to report the holters within established turnaround times(TAT). Extract snapshots Perform quality control on the extracted snapshots. Operationally responsible for their respective protocols as Operations Leader. Serve as mentor for junior Holter staff. Qualifications Other Any of the following medical qualification - M.B.B.S., B.H.M.S., B.A.M.S., and at least 1 year of relevant experience or equivalent combination of education, training, and experience Ability to use Microsoft office (Excel,Word.Powerpoint etc) Ability to establish and maintain effective working relationships with coworkers, managers, and clients
Posted 3 weeks ago
10.0 - 15.0 years
22 - 37 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. As a Cybersecurity Defense professional at Kyndryl, you will encompass cybersecurity, incident response, security operations, vulnerability management, and the world of cyber threat hunting and security intelligence analysis all to protect the very heartbeat of organizations – their infrastructure. Responsibilities: Design & Implementation : Lead the design, configuration, and implementation of Cortex XSIAM solutions, ensuring they meet organizational security requirements and integrate with existing infrastructure. Expertise in XSIAM: Deep understanding of the XSIAM platform, its features, and capabilities, including log ingestion, correlation rules, detection strategy, and integration with other security tools. Keep up to date with the latest XSIAM features, releases, and security threats, ensuring ongoing expertise Log Ingestion and Optimization: Devise and implement log ingestion strategies, ensuring high-quality log sources are ingested. Monitor and optimize log sources for performance Detection Strategy: Design and implement effective detection strategies, including the creation and tuning of correlation rules to identify and alert on potential threats Correlation Rules: Create and fine-tune correlation rules to enhance security detections. Automation & Orchestration : Develop and maintain automated workflows, playbooks, and integrations to streamline incident response, threat detection, and security operations. Platform Optimization : Continuously monitor, tune, and optimize Cortex XSIAM performance, ensuring high availability and scalability. Security Operations Collaboration : Collaborate with Security Operations Center (SOC) teams to enhance incident management, response times, and threat intelligence sharing. Integration with Security Tools : Integrate Cortex XSIAM with SIEM, EDR, threat intelligence platforms, and other security tools to create a comprehensive security ecosystem. Problem Solving: Identify, analyze, and resolve technical issues related to XSIAM, providing effective solutions. Documentation and Reporting: Create and maintain technical documentation, training materials, and knowledge base articles for XSIAM. Maintain detailed documentation for system configurations, integrations, and workflows. Provide regular status reports to management on platform performance and incident metrics. Best Practices : Establish and maintain best practices for Cortex XSIAM configuration, workflow design, and incident response. Understanding of cybersecurity threats, vulnerabilities, and industry best practices. Customer Support and Consulting: Serve as a subject matter expert, providing consultative guidance to end-users on optimizing XSIAM usage. Training & Support : Provide training to internal teams and clients on Cortex XSIAM features, workflows, and incident response protocols. Act as a go-to resource for troubleshooting and technical support. Innovation & Continuous Improvement : Stay current with the latest developments in Cortex XSIAM and cybersecurity automation, bringing innovative ideas to enhance security operations. Incident Management and Investigation : Assist in the design and execution of automated response playbooks for common and emerging threats, ensuring rapid and effective resolution of incidents. Participate in incident response activities, including investigating security alerts and supporting incident resolution. Collaboration: Foster collaboration with internal and external teams to drive product adoption Threat Hunting: May be involved in proactive threat hunting activities, identifying potential vulnerabilities and threats. In this role, you won't just monitor; you'll actively engage in the relentless hunt for cyber adversaries. In a world where every click and keystroke could be a potential gateway for attackers, your role will be nothing short of critical as you seek out advanced threats, attackers, and Indicators of Compromise (IOCs). Your expertise in endpoint detection and response (EDR) will be the shield that safeguards individual workstations, laptops, servers, and other devices from cybercrime. Your responsibilities go beyond vigilance. When it comes to network security, you'll utilize Network Detection and Response (NDR) to monitor the ever-flowing currents of network traffic. The incident management process will be used as you respond and manage to cybersecurity incidents. Cybersecurity Defense is all about information. You'll gather, analyze, and interpret data applying your own and external threat intelligence to uncover potential security threats and risks. These insights and your ability to analyze complex attack scenarios will be the foundation of our security strategy – helping Kyndryl stay one step ahead of security breaches. In Cybersecurity Defense at Kyndryl, you’re not just protecting the present – you’re shaping the future of digital security. Join us on this cybersecurity venture where your expertise and creativity will have a lasting impact in the world of digital defense. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 8 to 10 years of security analyst experience, preferably in a managed services environment in XSIAM Engineer In-depth expertise in Palo Alto Networks Cortex XSIAM (XSOAR) platform. Proficient in scripting languages (e.g., Python, JavaScript) for creating automated workflows and integrations. Strong understanding of security technologies such as SIEM, SOAR, EDR, XDR and threat intelligence platforms. Hands-on experience with Cortex XSIAM integrations (e.g., RESTful APIs, webhooks, etc.). Experience with developing and tuning playbooks, tasks, and workflows within the Cortex XSIAM platform. Knowledge of security best practices and frameworks such as MITRE ATT&CK, NIST, ISO 27001, etc. Preferred Skills and Experience Cortex XSOAR certification (e.g., Palo Alto Networks Cortex XSOAR Certified Automation Engineer). Security Operations and Incident Response certifications (e.g., GIAC, SOC Analyst). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Guwahati
Work from Office
TATA AIG General Insurance Company Limited is looking for Senior Manager - Special Investigation Unit to join our dynamic team and embark on a rewarding career journey. Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on
Posted 3 weeks ago
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