Posted:2 days ago|
Platform:
Work from Office
Full Time
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We’re searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. We’re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.
IntouchCX
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Outsourcing and Offshoring Consulting
10001 Employees
194 Jobs
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