0 - 1 years
2 - 4 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
- Engage with international clients through inbound and outbound calls.
- Provide outstanding support and assistance to resolve customer inquiries and issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate effectively with team members to achieve performance targets.
- Adhere to communication scripts and guidelines to ensure quality service delivery.
- Stay updated on product knowledge and industry trends to better serve customers.
- Excellent communication skills in English, both verbal and written.
- Prior experience in customer service or call center environment preferred.
- Ability to thrive in a fast-paced, high-pressure environment.
- Strong problem-solving abilities and attention to detail.
- Flexibility to work in rotational shifts, including nights and weekends.
- Proficiency in basic computer applications and CRM systems.
- Competitive salary package with the potential for performance-based bonuses.
- Comprehensive training program to enhance your skills and knowledge.
- Supportive and collaborative work environment with growth opportunities.
- Health insurance coverage and other employee benefits.
- Convenient location in Mohali with accessible transportation options.
Interested candidates can reach out at 8264812719 for more details.
Kabalikrut Group
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