International Voice Process || Customer Care & Upselling (UK Shift)

0 - 5 years

4 - 5 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring Alert International Voice Process (UK Telecom Inbound Voice)

Company Name:

Job Role:

Location:

Date of Joining:

How to Apply:

Click on "Apply Now"

Job Highlights:

  • Profile:

    International Voice Process (Customer Support + Upselling)
  • Process Type:

    Inbound UK Telecom
  • Location:

    Gurugram (On-Site)
  • Shifts:

    Rotational (Any 9-hour shift between 12:30 PM 1:30 AM IST)
  • Working Days:

    5 Days a Week (2 Rotational Split Offs)
  • Facilities:

    Home Drop Provided
  • Salary:

    • Freshers:

      22,000 Take-Home + Lucrative Incentives
    • Experienced:

      30% Hike on Last CTC (Up to 5 LPA) + Incentives

Who Should Apply?

energetic, fluent English speakers

This is a perfect opportunity for:

  • Freshers

    looking to start a career in international BPO
  • Experienced candidates

    from any voice process (domestic/international)
  • Candidates with

    excellent spoken English and interpersonal skills


Key Responsibilities:

  • Handle inbound customer queries for a leading UK telecom brand
  • Provide accurate information and timely resolution
  • Identify customer needs and recommend suitable upgrades/services (Upselling)
  • Ensure customer satisfaction and maintain high service quality standards

Requirements:

  • Minimum 12th Pass / Graduate (Any Stream)
  • Strong command over

    spoken English

  • Willingness to work in rotational shifts
  • Prior BPO experience preferred but not mandatory

Why Join CogentHubCX.AI?

  • Fast-growing AI-powered customer experience company
  • Great exposure to international telecom clients
  • Transparent growth and incentive structure
  • Friendly, collaborative work culture

How to Apply:

Click on "Apply Now"

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